I was talk into switch over to business account to save money. My bill was supposed to got from…read more256$ to 229$. Spent 6 hours in this place to get this done, 6 hours. Had to come back the next day to finish. Then was told I needed to bring in an old device for a credit. Cane in yet again and then was told I was wasting my time, I didn't need to do that. Keep in mind, I live 30 minutes away. Had to go back in because they have me a duplicate number so when calling my son, it would go through to someone else. Had to go on again to remedy that. My bill is now 350$! That is a far cry from 229$. Never could get the two to call me. I go in, someone looks at my account and tells me my sales rep will call me after he looks at it. That was two weeks ago. Still haven't heard from him even if I call the store. Spent 3hrs on there phone getting stuff corrected only to get disconnected and too see that none of the stuff on my bill was handled after all. So my 20 year loyalty plan is gone for a 'cheaper' business account that is costing me over 150$ more. I'm canceling and going to AT&T because this is the worst experience I've had with any customer service in any company.

no matter what day I call or how many times, no one ever picks up the phone or responds to me. I've…read moreleft a voicemail for a call back as well and no one ever got back to me.

Service was excellent!! The selection was fair for what i expected... the overall value was not too…read morebad, for a retail center..,

I needed help switching my phone plan from my ex-mother in-law's. Brian was my customer service rep…read moreand he was great. Very friendly and knowledgeable. I will be sure to work with Brian again at the Thomasville store when I need anything phone and service related.

iPhone 11 does not work (cannot call, text, see photos) after being serviced here. Paid $117.read more

From the owner: 5Star Wireless Accessories & More is a Multi-Carrier Prepaid Cell Phone store that specializes in…read moreselling Carrier Unlocked cell phones and offering Guarenteed Lease-to-Own Options with no Credit Needed. We service nationwide and offer shipping on all of our products. All of our phones are unlocked and can be put on any network. We also specialize in Internet Service, TV/Video on Demand services, Phone Repair, Mobile Accessories, Laptops, Tablets, and Gaming Consoles. We also specialize in making and customizing screen protectors as well as custom design back skins for all cell phones. We’ve got great deals available on our newest arrivals and clearance items. Browse through our catalog today and save big on your next purchase.