They are the worst , took $60 off my debit card and I'm not a customer. The staff is horrible liars the number for them is 18009378997 . I have yet to receive my money back as promised, this is unbelievable. I'm completely pissed off, I will be contacting the BETTER BUSINESS BUREAU. read more

I am IMPRESSED! I was shopping in the plaza and I saw an ad for a promotion they were having in the window and I decided to go in and inquire about it. When I walked into the store I was cheerfully greeted and noticed the employees wiping the phones down. The store was quiet, only the employees and I; which was actually great because of COVID going on. I asked about the promotion and they told me what to do (don't feel like typing that part out lol) so I said thank you and I would come back. I came back the next day and brought my old phone in and let me tell you, the employees are on point!!!! They remembered my name when they greeted me, the store looked very clean and promptly got to work on setting up my new service! One of the employees Mia, helped me pick an awesome phone case that was similar to my old glitter one. I even spent a little extra on accessories to go with my new IPhone. (AirPods, Insurance (accidents happen) and the Mag Charger. I was so pleased with my service and I love my new phone. (I didn't know the differences between the Pro Max and the employee Elijah happily explained and I went with the 12 :) I am so happy with my purchase and service that I will even go in to say hello to them after I do my food shopping at Stop and Shop. This is an awesome store and if you are looking for a personalized, clean, COVID friendly experience; choose washingtonville tmobile! Thanks! read more

T-Mobile - Shopping bag - Mobile Phones Near Me - Washingtonville, New York

This is the absolute worst T-Mobile store I've ever been too. It's such a shame because is a new, nicely done store in the Village and I'm shocked by how bad their service is. They don't know how to do anything, it takes forever to do the most simple things and they make sure you notice they're no happy about helping you. It's almost embarrassing that someone would spend this much money equipping a store like this to just leave on the hands of untrained, incompetent people that should not be handling customers at any point. read more

Our representative Aneel was fantastic! He went above & beyond to make our visit as pleasant & productive as possible, answering any questions we had. He is the perfect example of customer service! read more