Did a great job, charged for what he did and taught me how to maintain my boiler…read more Very experienced non nonsense guy. He relocated a water baseboard heater and bled the air out of my boiler afterwards. Highly recommend him.

From the owner: Plumbing services, boilersread more

Dear owner of Marshall's Plumbing while you find it funny only I can take vacation, I am in the…read moreagriculture business and take calls 24x7 because a farmer can't wait til I return from vacation to finish harvesting a multi-million dollar crop. I also never take vacation during planting crops, spraying crops or harvesting because My vacation is aligned with business needs. Perhaps if you continue this smug attitude you can be on a permanent vacation and buy a tent to live in and enjoy the outdoors more. I wasn't there on vacation, a renter was there which means they won't be back. So if you'd like to pay me for lost rent I'd be happy to take this review off yelp. On second thought, i think anyone on yelp looking for a reliable HVAC contractor will want to know that you are only available at your convenience. I've been in business for over 40 years and vacation doesn't mean I'd ever leave a customer hanging. Start shopping for a nice tent.

I needed a new hot water heater installed fairly quickly. Marshalls got it scheduled in a couple of…read moredays. They helped me choose the right hot water heater for a small space and gave me a reasonable fixed price for the job. They showed up on time and installed the unit quickly. There was one small glitch, but they came back out within a few hours to correct the mistake, and everything has been great since.

Paul is terrific! When I heard he started his business, I didn't really think we would need him…read more We have various people we've called on for work in the house, repairs, etc Boy, was I wrong!!! Paul really can do everything we can think of to throw at him. We called Paul when we had lights go out in our 30' ceiling. In his first call, he replaced all our ceiling lights and straightened out a ceiling light fixture that no one could get to stay in place despite multiple attempts over the last 5 years. Then he serviced our plumbed in humidifiers, straightened our kitchen cabinet doors, rebuilding one that was coming apart, fixed a subwoofer in our Sprinter RV, replaced broken and missing window valences and helped us remove and dispose of a couch. He is now servicing our boat outboard and hydraulic steering and has consulted with our next door neighbor on a Nest thermostat system installation I think that's it at the moment. We are now noticing all of the little repair jobs around the house and have yet to find something he can't handle, but we will keep trying

Paul is great to work with. He really listens in detail to what his clients want, takes great care…read moreto get it done right, and is just SO helpful in general! He is great to have around. Two thumbs up!

Installed a condensing boiler, but didn't install a condensate neutralizer filter...acidic water…read moreruined my cast iron drain...52 years experience but still a half ass plumber

Jeff is a super nice guy. Even came to my condo on a Saturday which is super hard to find in…read moreSteamboat. Unfortunately I have to have another plumber redo all the work he did. Plus he charged me extra to drive to ace hardware because he "didn't expect to do any plumbing today." After he left we discovered all the pipes were leaking and we just decided to hire a different plumber.

I reached out to Bluebird Services for a whole-home filtration install and provided system details…read moreand site photos as requested. After multiple follow-ups over the course of nearly a month, I received no meaningful communication or estimate. When they finally responded, it was only to say they hadn't forgotten about me and that they were "extremely busy," with no timeline, no quote, and no proactive update during the weeks of silence. Being led to believe a quote was coming, then essentially being forgotten about and dismissed, is frustrating and unprofessional--especially when a simple update could have been sent much earlier. I understand companies get busy, but communication matters. Unfortunately, this experience showed a lack of follow-through and respect for a potential customer's time. I would not recommend based on responsiveness alone.

The initial "service" charge of $200 does not include any service at all. This fee is assessed for…read morethe plumber to make an estimate for your repair. In our case, this took 10 minutes to complete. When I received the estimate, I was shocked! They were going to charge over $600 to fix a slight bathroom sink drip and over $500 for a external drain leak. In total, the bill would have been over $1,200. That is without the initial "service" charge. A new faucet, similar to the one that needed to be repaired can be purchase for under $100. I declined the estimate, but still was charged for the "service" fee. I would recommend finding another plumbing company.

This guy's rates amount to theft!! He charged the equivalent of $2400 per hour! He snaked one…read moretoilet! Took him fifteen minutes!! My wife was there for the service call and now does not feel safe with this guy knowing she is home alone! Please do not ever use this guy. #bendover

Stay away. Dishonest person who takes advantage of you and charges you 8x!!!! Hopefully you are not…read morea lady, you have a chance to be scammed and charged wayyyy more than you can imagine.

Service was good. The cost estimate seemed excessive, but we allowed unforeseen problems might…read morearise and agreed to go ahead. Once we got the invoice, we checked the cost of parts, estimated a reasonable hourly tech charge and came up with a cost of 1,100 instead of the 3,100 charged. Attempts to negotiate were unsucessful. After posting the above, management called and we successfully agreed on the work requirements, tech hourly charge and parts pricing. Management took 40% off the original invoice, and we were pleased with the outome.

These guys are pricey, but they're also the only ones that answer no matter what time of day or…read morenight I've had flooding, or no heat or hot water, and that is invaluable. I am a local, and while their expertise and reliability make them a little pricier, one visit from someone else just to give me an estimate on a boiler service, that left me with no heat or hot water during the single digit nights, then wouldn't return my call to undo whatever the guy did, makes the cost of better service worth it. Paul from Ben Franklin knows my wacko high efficiency system and all of its issues when others have just scratched their heads. They are awesome! And also, Jane, Paul, Ben and Tyler are also just really nice people.