I chose this place based on the yelp reviews and the beautiful and unique rental options avaliable. I rented a farm house table and 15 wooden folding chairs, a coffee server and lots of linens for an anniversary party. I loved the product and felt it was extra pop that really made my event look extra nice. The booking staff was very thorough and courteous. The delivery service men were great too. The only problem I had that was pretty annoying was that when I called to schedule the delivery the person in charge of that part via phone wanted me to stay our my house from 9am-5pm and at some point the delivery would happen. I found this to be very annoying and worse than a cable guy. Also the delivery person via phone I guess didn't look closely at my contract and called me a day before scheduled pickup to let me know he was 'there' ready to pick up my items. When I told him I wasn't there and the pickup was scheduled for the following day he was very agitated. I would say to Tablescapes they need to hire a nicer associate in this department and then they would get my flying color review and recommendation to all my friends. read more

Great service and equipment. Always putting he customer first. Reasonable prices also with great variety.

Just got off the phone with this company based on a recommendation and it was a laughable experience... I asked if they have a large container for keeping food warm that can be plugged in. There was a computer issue, I waited on hold. No big deal. Then was told I need a "cave." I searched cave on the website and found the item with no plug in the photo. So I ask, "Are you sure this plugs in?" "Yes" is what I'm told. After prodding and prying, I search online and find something called a hot box. Are you sure I don't need a hot box? "Oh, yeah...that's what you need." Sure enough it costs twice the amount as the other place I searched in my research and the customer service person took 10 minutes to get me to this point. And that's when I hung up. I didn't make it to the point of a rental, so I can't speak of how the delivery and actual rental items are, but I don't think I'll make it that far. read more

I haven't used Tablescapes for my Wedding yet, but just got off the phone with Rose. I'm looking to rent a pipe and drape and Rose was extremely helpful with breaking down how theirs are priced. She gave me a lot of helpful information and gave me more recommendations for what I'm looking for. She was extremely sweet, helpful, and honest; a pleasure to speak with over the phone. read more

Tablescapes did a fantastic job making sure we had everything we needed for a 2nd annual fundraiser at the Merchandise Mart. Helped to take away any undue stress having an drop off and pick up from them. Betty & Rose especially were on top of the order and my many changes... a pleasure to work with! read more

This evening after working The Chef BBQ event, hosted by Greencity Markets, I left to catch my bus. Not only were all three trucks blocking the bus lane, but I was heckled by one of the drivers of this company. It was truck USDOT 864744. He felt that it would be hilarious to harass me as I was waiting for my bus, by using an obscene word. Not only did I feel targeted as an asian woman but I also felt unsafe as the area was not well lit. I would hope that a company with such a public reputation to uphold would train their employees better. I'll be certain to not use this company in the future. read more

STAY AWAY FROM THEM!!! These people ruined my wedding. They took $3000 of my money and never delievered. When I complained, they gave me a bogus name of someone that signed for the delievery. They delivered to the worng address and then refused to give a refund. The entire staff there was the most unprofessional group of jerks you will ever find. BBJ rentals is a much better deal, with professional and honest people. read more

We used Tablescapes to rent tables, chairs, linens and stantions for a 100-person party we hosted at our home during our wedding weekend (not the wedding itself, but another event). We had a GREAT experience. First of all, they have a huge selection and everything you need to throw a party. We used them over their competitor BBJ Linen (who we used for the wedding itself) due to their much larger selection of items. Second, they are very flexible and let you change the order as needed up to a day or two before the event. Third, they were very flexible about the dropoff and pickup dates - we needed the drop off to be two days prior to the event and pickup to be two days after due to all the wedding craziness, and despite holding the items for 5 days, they didn't charge us any extra. Their delivery staff was professional and helpful, to the point of helping us set up the bar table (which was heavy & difficult to deal with) in two different rooms to help us decide where we wanted it. And they brought everything they said they would, in great condition. I definitely plan to use them again for our next party! read more