The Good and the down right.....SLOW Saturday at 615pm put a online order in and got to the Bell little after 630pm Meet in the parking lot by a employee named Will. Said that I got there just in time because they were shutting down for the night because of maintenance. I said I'm just picking up my online order, he then took my name and went inside. Pulled around said my name and they were ready for the order and knew it was me. Got to the window unfortunately it didn't go through and needed to wait to have it made. The woman in the window was just simply useless asking if my order was something else twice... Fortunately Will was there and corrected her both times. GREAT EMPLOYEE and Great service from Will Our meals were great plenty of toppings Thank you. . The SLOW... This is the second time I came here granted it's right off 94 but my o my it's SLOW... The lines are huge! But overall very good experience specific the 2nd time I been there! I'll definitely be submitting a review of service directly to Taco Bell on my experience tonight. read more

Don't go at "Shift change" I went through the drive thru at 10pm 3/19 the whole crew was outside, someone answered the speaker. I ordered a #1 with no lettuce, a snack taco and a Shake. They said no shake that the shake machine was broke really broken so I ordered too many churros. They told me to pull through for my total almost 10 minutes goes by that comment and take my almost $15 and then disappear from the window. I seen a girl with a broom and a bucket of water cleaning the dining room. The guy that took my money was high-fiving. The employees coming in for another shift does not acknowledge that I'm still sitting there another 10 to 12 minutes goes by. He comes to the window and says no one took care of you no you were the one that took care of me so he leaves the window hand me a bag with ice cold fries in it and two tacos that were not correct then I tell him what I was missing then he tells me the hold on remix the order and said sorry we were doing shift change so I peek in the bag. I see that everything is in there. I drive home. I opened the bag. The tacos were leaking through the paper. The shells were completely shattered and just dripping everywhere and every one of the tacos were made wrong. not a good experience. Do not recommend. I should've took a photo, but I was so irritated. I just threw all of it in the trash. read more

Was just there and the manager was yelling at an employee at the counter. Would not stop even though eye contact was made MULTIPLE times. As we were walking out, she was in front of us and lit her cigarette in our face before even exiting the building. Do not recommend going there lol read more

I ordered on the app from my work about 2 miles away for in store pick-up. I wanted to eat before going home. They responded order ready at 6:02, arrived at about 6:06, no sigh of my order. Gentleman enters store after I arrive, places order on the kiosk. It's now 6:15, the gentlemen order is ready and he leaves. Lady with a drive thru order comes in because she received the wrong order. Still no food for me. Have to ask about my order, told they were working on it now. Finally around 6:25 order ready, no napkins or sauce in the bag, had to ask for glasses for beverages clearly on the receipt. Notice that a young man employee with his jeans down so low you could see a good 6 inches of the underwear sitting just outside the main entrance with his vape after he ate is food that was served in a bag. Not on a tray knowing he was eating it there. Or are there no more trays used for people eating in the dining room. They knew we were eating in and still are food was in a bag. Has the food service business become just a joke? read more

Never again. 1 adult 2 children, our order was almost $40 and we waited 45 minutes in the lobby while 40 cars came and went through the drive through. Phuck TacoBell. read more

did a doordash it was only 4 items and it took THIRTY MINUTES what a waste of time just imagine for regular food would not recommend

30 minutes. Bad service. Didn't even get CHEESE on part of our CHICKEN quesadilla. Not much of a complainer, but thats unacceptable. read more

See all

I really don't like leaving bad reviews but there's never a time we got the right order...ever. There's always something missing.

The robot taking the order at the drive through has gotta go. I've never been more uncomfortable placing an order. I don't ever leave reviews but that was such a bad experience I immediately started writing this while still in the drive through line! read more

Ungodly slow drive thru. 30 minutes and 2 cars in front of me. I've came here multiple times and it's a reoccurring issue.

I should know better by now. They always forget something, or mess something up. In a hurry running as always. Didn't think I had to open everything to double check inside wrappers. Food was cold and not made correctly . read more

Taco Bell - cheesy Gordita crunch. The one thing I ordered for myself- no hard shell inside- no zesty cheese sauce. And did I mention it's cold?! - Fast Food Near Me - New Baltimore, Michigan

See all

The breakfast scrambler was crazy fucking good. Better yet was the ultra engaging woman, who took my order over the headset. She presented me with one of the very few times I've had a pleasant experience talking with a fast food worker over the intercom. On another visit Melvin M. was AMAZING at the drive-thru. Fantastic personality. Managers need to treat him right. read more

workers don't work hard enough, very rude not good Taco Bell, very very slow establishmen. read more

Taco Bell - Fast Food Near Me - New Baltimore, Michigan

horrific. even though it's across the street from my house we always drive to the one 3 miles away because this one is so janky. the order has never been correct, the food is subpar compared to other locations, and the staff gives you attitude for no reason..i'm telling you no one hates their job more than this current taco bell crew. it actually really depresses me going here so if it's the only one open we just don't go read more

I almost just broke my tooth on a piece of plastic in a veggie power bowl. Looks like it was blended. read more

Taco Bell - Plastic - Fast Food Near Me - New Baltimore, Michigan

My favorite place for late night food. Dinning room is open until Midnight. Often times when I go inside to order the cashier gives me a free drink or upgrades my drink free of charge. Friday night is high school football and cheerleader night. Very crowded right after game ends so wait until 11pm if you want a relaxing meal. Very busy Taco Bell so everything is made pretty fast. Avoid drive thru if you can, especially late night. You're likely to wait 30 minutes minimum and get the wrong food. Always check your bag before pulling away. Employes really know the menu even when it's constantly changing. My go to fast food joint. read more

Taco Bell - Fast Food Near Me - New Baltimore, Michigan

I'm annoyed at the fact that I ordered a steak grilled cheese burrito but you guys forgot the rice and it was so small. Not worth $7. Don't trust this location on 23 mile in New Baltimore. read more

Every time we come here things are missing. Or incorrect! I called and they offered to fix my food. Just like any other time. But that's not the point. I don't get how this place still has business. They can never get anything right. They even almost forgot my boyfriends Pepsi. When we got home he realized it was Diet Pepsi. Oh and my sour cream was 50 cents for a side and wasn't even half full. Definitely not enough for my quesadilla Update- I'm so sick of coming here and no one knowing how to do their jobs. I literally work next door at big boy. And we're able to read our screens and tickets just fine making sure everything is double checked and everything is how the customer wants it. Why am I still coming to this location you may ask?? Personally I LOVE Taco Bell. This location is the closest to my house and I shouldn't have to drive wherever the hell to get food. The staff never gets anything right and I don't know how there aren't many more 1 star reviews read more

Taco Bell - 50 cents for this?? - Fast Food Near Me - New Baltimore, Michigan

Look, I think I need to reiterate -- this Taco Bell is God-tier. Even with my insanely customized orders, they're right 97.63% of the time.. it's nuts. The portion sizes are also better than any Taco Bell I've been to. The tostada shells and taco shells have this unusual texture.. oh, right, they're NOT STALE. I haven't lived in the area for a few years now, but every time I am, my fat ass comes here. Wish all Taco Bells were like this one. :[ read more

Fast, decent eats. When I order anything with meat, I usually pick most of it off. Grosses me out a little. Stopped to dine in today, found a nice little kiosk to order at. The place was surprisingly clean. Food was out quick. Enjoyed my dollar menu items with a pink lemonade. That's all for now folks. read more

Taco Bell - Fast Food Near Me - New Baltimore, Michigan

Cheesy gordedita crunch.... said no one ever... not here at least. Not even cooked, no cheese... not cheesy. Yeah Pretty Sad. read more

Taco Bell - Fast Food Near Me - New Baltimore, Michigan

See all

I am a very observant and critical diner. My food is always warm by the time I get home which is another 10 miles. I have always had great, smiling service, and this is the only Taco Bell I go to since it opened. The only negative thing I have to say is that corporate discontinued the taco salad which has always been my comfort food. read more

They messed up my order TWICE!!!! and I gave them a $50 for a $20 order and they gave me like 20 cents back, and i told them i gave them a 50 and they didn't believe me and then they finally gave me back my correct change. I'm also so allergic to beans so i'm in the ER. read more

You know...I usually love Chalupas. They are my comfort food. I usually have such an intense love session in the back of my work with them at 1:19 pm, but this time....this time was different. This chalupa was dry as a bone, and sad. 1/10. read more

They always get my order right and are always so friendly, which can be hard to find at a fast food restaurant. Even if you wait a couple minutes for your food, they apologize for the wait and the food is most likely fresh! There is one employee - Dennis - who has worked there for as long as I can remember, and he is always so kind and happy. He makes my day! Anyway, the food is always great and the employees are very nice. My favorite Taco Bell, by far! read more

Never get the order right forgets ingredients on tacos do not cook food all the way through and bad meat this location sucks

incredibly slow. waited for far too long, and clearly heard the employees complain about the customers. people deserve to complain when they have poor service. Completely unacceptable. read more

Well it's Taco Bell. They are usually pretty good. They get orders right about 85% of the time and for the most part the customer service is good. One funny thing that gets annoying is if your close to the drive thru speaker but not quite there the person asks about 100 times what would you like. There are also a bunch of high school kids that hang out here late that get annoying and end up getting the cops called on them. I recently stopped going here due to getting super sick like 3 times after eating here late. read more

6/25/20 went there show room was open for dining. Sat there for five minutes. Before any one said you have to order off the kiosk. No signs any where ! Spent 10 mins ordering on kiosk. Order said it was being processed. Tried to pay with cash and kiosk says you must pay at the register. Stood there for another 10 mins and and manager says did you order I said yes I need to pay. So she calls Another employee to take payment. This girl had a horrible attitude. And says I do not have an order. Try again !!! Will not waste another minute of time at this establishment. They only want you to only go in drive thru and pay with a card. Bad service ! Bad inaccurate food ! Drive thru sucks ! Bad attitudes as well read more

everytime I come here I wait in line for at least 15 minutes, today I was in line for 35 minutes. terrible service all around. one of my food items was thrown in the bag without being wrapped in anything and another item I had ordered, wasn't even given. for being in line for 35 minutes, I would think that all 4 of the employees that were just standing there, doing nothing, talking to each other at the window... would have all the time in the world to ensure an order is at least put together properly, and actually has everything the customer paid for. on top of that, the girl at the window had a disgustingly trashy, black & blue hickey all up her neck. herself and the blonde boy at the window couldn't stop touching each other. it's a work place, even if it is a taco bell - just be decent and professional read more

Ordered 6 cheese roll ups and all had little cheese and not melted. Told the staff they were needed to be melted. Ordered a Mexican pizza plus cheese also not melted all the way. Also, had to ask for cinnamon twists they forget to give me. read more

they fat shamed my friend by giving him 2 out of the 3 tacos he ordered, food is still good tho.

GREATEST TACO BELL EVER! I have only ever been to this location during the early afternoon hours and I must say it is the greatest Taco Bell I have ever been to, and I have been to many. They have never once messed up my order. Also it is the only Taco Bell that always gives me plenty of napkins, one of those cinnamon candies, and a wet wipe. So far the food has always been piping hot and the burritos are the heaviest at this location. The staff is extremely friendly and the service is very fast. read more

Only been to this location twice since it opened. Tonight's food consisted of a Mexican pizza with stale tortilla shells. Won't be going back any time soon. read more

Love Taco Bell! Food taste consistent with other taco bells! Which is dead on what u want! Cons - slowest Taco Bell ever in the drive-thru! They usually miss something in your order so make sure to check before leaving (8 out of 10 times missing something in order) read more

This Taco Bell ALWAYS gets my husband & my order wrong! Whatever we say they don't want, they put on anyway, no matter if we order at the restaurant or online which you would think online would be easier for them. It's ridiculous. The food is always good but the staff obviously can't read or understand what it means if you say you don't want something on your taco read more

I was completely disgusted when i walked in there! I saw at least 3 workers picking there noses and not even bothering to wash their hands. I also saw a man in the corner kneeling down who looked like and I'm pretty sure this happened, THIS MAN WAS BEATING ONE OUT IN THE KITCHEN!!! I didn't realize all of this was going on sadly until after I placed my order. I ordered a soft taco and after seeing all of this, I checked my taco. Of course what did I find? SPIT from their employees and the best of all, RAT SHIT!!! Never go here ever. NEEDS TO GET SHUT DOWN IMMEDIATELY!!! P.S. Their food is phenomenal! read more

This taco bell is by far one of the worst when it comes to fast food. They are in no way fast and no matter how simple your order is they manage to screw it up somehow. Either by forgetting modifications you make or by giving you the completely wrong order. read more

If I could give a zero, I would. I ordered my food 17 minutes ago and I'm still waiting for it- 4 burrito supremes and a nacho supreme ordered to go. What's worse is there are 3 people still waiting for their orders in front of me. They had all ordered before I even arrived and placed my order....this place needs to pick it up. This is fast food, correct? If I wanted to be at a restaurant 30-45 minutes I would have went to Applebee's. read more

I swear the people that work here are the nicest people! They are always super friendly at the drive through. Nothing super crazy, just genuinely nice people. Like they are happy to be at work. read more