The full Faulty Towers experience!
We came here on Saturday night for a double birthday celebration for a group of 17. Never ever again. Where should we start ......
- Service was painfully painfully slow overall, there was an extreme lack of staff for the number of customers. The staff clearly aren't having fun at all. They are run off their feet.
- The food service was inaccurate, and the waitresses were quite argumentative. They messed up a few meals, and seemingly blamed us.
- We brought a birthday cake made by my wife. During our meal we were shocked to see it being delivered, all candles blazing, to another table. My wife had to rush over, and chase the waitress to prevent her work being delivered to that table. The waitress was quite shocked, but did not apologise.
- The staff offered drinks once, and once only. To get another drink, you had to ask, and then it was very slow. In one case we were charged for a beer that never arrived.
- We were never offered coffee with the (finally correct) cake.
- I had to ask for cutlery twice, and then finally gave up, and had to ask for it at the bar.
- The staff never said thank-you when we left.
- A 10 year old in our group said "Perhaps we should go somewhere else next time". Yes, yes would should.
- On a positive note, the food that did arrive was good.
With more staff, and more attentive staff, the experience could be quite good. And if they continued to offer drinks throughout the meal, we probably would have spent 50% more. And I hear that this place can be quite good during the week, but I'm giving it a wide berth. Forever. read more
