I was drowning in my tax situation and I am glad to say I am right on track now... thanks so much!!

4 minutes ago New After reading all of the great reviews, I had high hopes for this company. Now I'm wondering if perhaps most of the reviews are fake, as they don't represent my experience at all. I run a small business and I reached out in early April to see if Stephanie was taking new clients. She said that she could help me. Things started off great, as I was promptly sent a link to upload my documents. After reviewing my files, Stephanie said that she would need the help of a colleague to complete my return. I agreed, and we filed an extension. Now, two months have passed. I've reached out to Stephanie multiple times over text and I've left voice messages. She has not returned a single one of my calls, aside from the initial one, and she waits days, to get around to responding to texts, if she responds at all. She has blamed her colleague for not reaching out to me, and takes no responsibility herself. After wasting hours uploading documents and trying to work with her, I've come to realize that she has no intention of completing my taxes. This is beyond disheartening, and has added tons of stress to an already stressful situation. I expressed my concerns to her multiple times over the past few weeks, while trying to resolve this issue, but she doesn't seem to care. Her website mentions a "hero discount." I'm a veteran, but that doesn't seem to matter. Her services mention, "small business up to corporate" but she couldn't manage to figure out how to file for my business, which is definitely a small business. The claims that are made on her website don't reflect my experience with her. Please beware that you are taking a risk if you decide to go to her for your taxes. read more

Stephanie is great to work with - she is knowledgeable and professional. I will continue working with her.

Excellent. Fast to respond and thorough! I am grateful that Stephanie is a serious professional and knows what she is doing. The best!

Great positive experience! Stephanie is fast to respond and easy to work with. Customer service is top notch. I recommend Tactical Tax Solutions to anyone looking for help with complex tax issues. Stephanie is very knowledgeable on all aspects and helped me file back taxes after a period of long illness. read more

Working with Stephanie was a breeze! She helped me get my documents in order and did everything she could to get me the best refund possible. She was patient and understanding with me as most of my documents were scattered and unorganized. Once she had all my info, she was quick and efficient. Her costumer service is warm and welcoming and she makes this whole tax process feel like less of a tedious chore and more like an easy experience. Will definitely be filing with her every year moving forward. Highly recommend! read more

Stephanie was great! She answered all my questions and my new business and took the time to make sure I understood them. Signing and filing was a breeze, easy peasy. Couldn't have done it without her! read more

Very happy with my experience. Very fast to respond and easy to work with. Customer service is top notch and in these days that is a rare occurrence. Would recommend to anyone looking for any tax services not just yearly taxes. Very knowledgeable on all aspects related read more

Stephanie was fast and professional. She made the whole process easy and worry free and was able to get me a refund when I was expecting to have to owe in taxes this year. Definitely would recommend her!!! read more