Shoe shopping is incredibly challenging for me, especially as I live in a different province with…read morefew options. When I walked into Walking On A Cloud, I was beyond ecstatic to find lots of options and fabulous customer service. Ashil at the Queen St. East location is AMAZING, he knows his shoes and he understands all the important things about fitting, especially for people with 'challenging' feet. You won't find better service anywhere, honestly. It's hard these days to find people who know the product, Ashil exceeded all expectations and helped me find several pairs of lovely and comfortable sandals. I'm going home happy and will definitely return!!

This Walking on a Cloud carries some of the eco-friendly shoe brands that are hard to find. They…read morehave some El Naturalista, Think! and Groundhogs. The prices are a bit high but I guess that's normal for these brands. Service was non-commital. I was only browsing so they didn't come up to me.

Do not buy from them. I ordered shoes and tried to cancel the order 10 hours later. No option to…read moredeleter order on line because they dont want you to. Received an e-mail at 8:30 a.m. that the fulfilment store had been notified. Called customer service that aft and was told there was a hold on my order and I wouldn't be charged. Received an e-mail from Purolator 24 hours later that the package had shipped. Have to pay to return shoes. Dont believe anything they say. Will now have to deal with my bank as a dispute for the credit card charge.

I ordered a pair of basketball shoes for my son and a pair of casual shoes. I received only one…read morepair of pink birkenstocks. What is going on in your company that you can't hire competent staff? And where is the order I paid for?!

Sales staff are terrific. But, when a fault in a shoes caused me to return for an exchange within…read more7 days, original packaging, perfect condition, the response was aggressive and insulting when I insisted on the exchange versus repair given the cost. Suzanne's competition is with large retailers and online options. This owner needs to learn that he must stand behind his products and his terms of sale without offensive treatment of a previously loyal customer if he can expect to keep his customers. I did recieve a verbal apology, but it was a day late, and a dollar short. Sad to say goodbye to Suzanne's Shoes.

I often go by this store and decided to go in today to browse and perhaps purchase a pair. I got an…read moreunexpected phone call while in the store, and after a few minutes, one of the staff asked me to leave if I wasn't buying. She said customers are not allowed to come into the store and be on their phone! Well, sorry to say, if this is a family run business it is a discriminatory reflection based on their attitude. I even asked her to repeat because I thought I did not hear correctly! Which she did. What arrogance, and Suzanne if this is your store, please remind your staff that they are the ones selling their merchandise, and I'm the one buying. DO NOT SHOP at this store, since the staff displays snobbish attitudes and condescend to patrons.

Ron White prides themselves on carrying exclusive and European makes of footwear, so they have…read moreshoes and boots that can't be found anywhere else in the city. They do carry more expensive lines of footwear, so the fact that their prices are high has everything to do with the brands they carry. They aren't a cheap shoe store, but what they do sell is priced well for what it is. I had been looking for Frye boots last year and couldn't find them anywhere. I passed Ron White and saw a whole Frye display in the window - my lucky day! The saleswoman insisted on measuring my feet to ensure I got the correct size of boot. She brought out several different styles and sizes with no complaints even though I was clearly only buying one pair. She checked another location for one size that they did not have in stock. I wasn't sure about the feel of the heel on the boot (I am exclusively a flats girl) so she let me walk all over the store and even gave me a couple pairs of clean socks of different weights to try so I could get a feel for the way the boot fit. She even showed me how to tuck my jeans into my socks so they wouldn't bunch up under the boots (maybe an obvious trick but I had no idea). I wore the boots the entire next week. My feet were red and sore from breaking them in, and there was a spot at the front that was really hurting my toes and where the leather just didn't want to give. One of the bad things about Frye boots is that they are very, very stiff when you first get them, so it's hard to tell if they are really a good fit or not. I learned that the toe box doesn't stretch out during normal wear of a boot like this because the leather is thick and structured. I was devastated - surely I hadn't bought the wrong size, after all the attention and care from my saleswoman! I called the store and explained my problem. I really expected to be told that there wasn't anything they could do. Instead, they asked that I bring the boots in and they would stretch them for me for free. Maybe this is the normal high-end shoe store kind of service that's always given to everyone, but it's the first time I have ever had anyone make that offer without being pressured. I also repeated the ritual of donning a myriad of sock weights and parading around the store to make sure that they were stretched enough before I took them home. I have been added to their mailing list - from that one purchase, I receive postcards offering me money off or free gifts with my next purchase. I don't buy shoes very often but when I do I don't skimp, so I appreciate that they value my business. For the service alone I recommend stopping in, but they have a fabulous selection that really does have something for everyone.

Excellent shoes to be located here particularly Taryn Rose…read more I like that they carry items that aren't crap, and they have a good range of solid shoes to buy. They are NOT CHEAP but they are well-priced for what they do sell.

Wow, I get to be the first to review a place!?!…read more I feel the same way as in my Da Maria review about letting the secret out about this little gem of a store. I discovered this place B.Y. (before Yelp) this January when I was on my winter boot quest. All the cool kids were sporting Sorels and I wanted a pair too. But I wasn't cool enough to know to buy in the fall, before there was actually snow on the ground. The usual places (Get Outside, Sporting Life) were completely out of my size in the style I wanted (which, if you are wondering, is not the funky pink and black houndstooth with neon laces - again, I'm not that cool). Circle Shoes seems to be a family-owned shop and sort of no-frills especially compared to the rest of the boutique-y places you find along this end of Yonge. They had ample selection of styles and sizes and the proprietor knew her stuff and brought me a few choices in similar styles in my size quickly and without the requisite eye-roll/trudge down to the stockroom I encountered at other places. They keep their stock in the back of the store. They carry lots of brand names including Uggs and Birkenstocks. Worth the trip uptown!

Great store with a friendly, knowledgeable proprietor and staff. Good selection at fair prices…read more No longer exchanging or sharpening skates.....just selling new.

Never had an issue with this store. The call centre, on the other hand ... let's not go there…read more I had to return some slippers which had a manufacturers' defect and they provided a credit note and I put it towards a pair of Mephistos! Not a designer, fancy-shmancy store, but they have footwear for people who like to walk. This store - good place, no issues. The call centre - SUCKS.

I returned to SoftMoc with the hope of better service then a few nights earlier…read more I did manage to get a sales girl who was more willing to walk me through the paces this time, pun intended. She helped me find a pair of moccasins that would suit my indoor needs. But overall I was still disappointed. This was not what I came in for. So many shoes were not available in my size, not even for order. The moccasins were pretty but shedding profusely... Yes it's rabbit fur but wow. I would say most styles were drab and unoriginal. And worst of all, there were very few winter shoes. The sales staff admitted they mostly stick to fall shoes and the store has no plans to order more winter shoes in the foreseeable future. Not the dressy kind nor the buckle-down-and-get-home/safe variety. No need for winter shoes? In Canada? Interesting concept. I RECOMMEND- only going to SoftMoc for moccasins and uggs EXTRA TIP- signing up for their contact list will get you 10% on your next trip but prepare to be email bombed by the time you take your new shoes out of their box (and repeatedly thereafter).

Beautiful clothes and shoes! And bags - best boutique store in the city! Excellent assistance by…read moreowners.

From the owner: Italian shoes ,clothing and accessories you cannot find anywhere elseread more

I just have to have all the cutest shoes in the world!…read more This shoe store is tucked away inside the Y&E mall and I'm very pleased with this place. They have shoes for both men and women and they have a buy one pair and get the second for free deal. The store also has wallets, purses, jewellery, shoe products etc. I've bought plenty of shoes from them: sandals, flats, dressy shoes, boots, and pumps. Some of these shoes I've had for a few years now and they're still intact- something I did not expect for the low prices I paid. I really thought the shoes would fall apart at the end of each season, but I was wrong. I love how they always have my sizes, and the people working there are so helpful, kind and patient. I'm the worst customer to have in a shoe store since I try on many pairs and leave them all over the floor. At this store, they don't mind my experiments, which makes me so much more comfortable with my shoe shopping experience. Funny thing, I receive many shoe compliments when I wear something from this store, compared to the shoes that I wear from high-end brands. Overall, this is a great store if you want inexpensive shoes that look great.

So here's an update to my earlier review. The cheaper shoe (which came free with the expensive one)…read moreseems to be doing ok. The expensive shoe is a mystery. The tips below the heel cracked into two or just fell off by my second wear. I gave it to them to replace the tips. They returned the shoe in 3 days. When I wore it again, the very first day one of the tips cracked into two, and it went back to the store, where I had to argue with the girl at the store a little to repair it again. I'm quite reluctant to wear the shoe out in public again. There is a nail which sticks out at the bottom of the heel each time the tip breaks, and makes strange sounds when I walk.

Best bike shop in Toronto!…read more They have plenty of selection for mountain bikers, roadies, cross riders and pretty much any other biking discipline you can think of. They carry top of the line brands and will have an option for any size, price point or specialty request. The customer service their is marvellous. Everyone is super personable, understanding and willing to help you the second you walk in. They gave me a really good price on a new mountain bike (close to $500 off), gave me a great discount on clipped peddles and threw in almost $100 dollars worth of other accessories. All bikes come with a long warranty backed by a few of the best bike mechanics in the GTA (in my experience). Repair times depend on the mechanic you get but 95% of the time the repairs are super fast. I've never had a problem remerge or not be fully fixed after taking it there. They have everything a veteran rider, beginner cyclist or anyone in-between could ever want and more. They sell bikes (of course), biking attire (both loose MTB gear and aerodynamic lycra), any kind of bike part, bike maintenance things, turbo trainers and so much more. TLDR; Trust me and go to this store for any of your biking needs and you will not regret it!

God forbid you should have to call their customer support line. After being told that my expected…read morewaiting time was 1 minute, and then waiting 15 minutes, I gave up. I placed this call early in the afternoon of a (non-holiday) Friday.

ABSOLUTELY FANTASTIC!…read more I took a pair of shoes in to have the patent leather replaced. The owner went to the trouble of personally going to the supplier to select the right red colour for me. The craftsmanship is amazing and the attention to detail and what he did was not an easy task. He took pride in his work and so he should! The owner was a pleasure to deal with. Thank you for a job well done.

This individual does not produce high-quality insoles, yet he demands a high price tag.The insoles…read morehave variable measurements,and are poorly designed.Ultimately,this leads to severe pain across the body.Do not trust this man.!