Reached out to replace a color logic pool light. Great communication, quick service and reasonable…read moreprice. Very happy with the outcome.

Had a pool built by John the owner of custom built pools he gave me a warranty that it would be…read moregood until they left my home just called to get service they told me John passed away my warranty is no longer any good it was from his word of mouth

Mike is a gentleman. Took the time out of his busy day to swing by and give an overview of my pool…read morehealth with some tests and recommendations. There was no money exchanged because he refused to take any for his time. I'll be using Mike in the future.

From the initial estimate to project completion, Mike and his team provided exceptional service. He…read moretook the time to explain the project, which was a complete transformation of an old pool, in patient detail. Even after the project was completed, Mike was responsive to my questions, as I was new to pool ownership and maintenance. I give them my highest recommendation, and will be using them for future projects.

It's been a YEAR since we got our Vita Spa from Custom Spas Direct. We did a LOT of shopping…read morearound last year and were SO happy when we met Jim Galpin. He was so helpful, friendly and professional, we knew we had found the right place. He showed us all the spas that fit our needs/wants and we picked the Vita Envie with Jim's help. He has been very responsive whenever we have questions or at one point we thought we had an issue but he helped us trouble shoot it and it turned out to be user error.. LOL We highly recommend Jim and Custom Spas Direct for all your spa/jacuzzi needs. Thanks again Jim! :) OH... and he offers incredible financing deals!

We worked with Jim from Custom Spas Direct a few years ago to get a brand new, 6 seater hot tub for…read moreour new house and we were super happy with our purchase! Not only did they give us a fair price on a Vita Spas Envie but they also financed it for us at 0% interest. We've now had this tub now for many years and have made so many memories with our friends in the backyard and gained relief for our sore muscles since our purchase in 2022! Thank you! Highly recommend Custom Spas Direct in Upland! Check them out!

The store was set up nicely with plenty of spas to look at…read more Easy parking. THe salesman was on top of it from the very beginning. Listening and finding our needs. He negotiated everything beautifully and was on price point. The spa was delivered as promised. Very happy. Ask for Juan

Charles has been the greatest person to work with. When we made the decision to go ahead and put in…read morea pool he answered every question and concern. We were never left with no response. The workers were wonderful and once the project started it went rather quickly. We have enjoyed our pool and our backyard is now finished and fun for the family. Everyone at the San Bernardino store has been plesant to work with.

Best company outstanding work and quality , everything was perfectly how I asked for and I received…read moreexactly what I wanted

After getting several quotes to redo the plaster and tile for our pool and spa , we decided to go…read morewith Tropical Breeze. Don the sales guy was so nice and very knowledgeable, and it was the best price! JJ the owner was great and they did exactly what they said they would do. They completed everything in under two weeks. I was very impressed by the quality of work the tile guys did and the work done by the men who did the plaster. Our pool turned out so beautiful and we are so happy with everything! I highly recommend this company. Thanks for an excellent job JJ!

Amazing quality! Great business to work with. Very excited for our new spa…read more I visited other companies that wanted to charge more for less. Go here and know you are getting the most for your dollar.

We only visited one spa showroom. Golden Spas surpassed our expectations. We found exactly the…read morebest option for our home. Mark even came to make sure that everything was prepared for a perfect set up. Mary was there to coordinate the delivery, the placement, the set up. Mark, when seeing that gray would be better color than the brown, switched it out for us with no additional charge. We wish we had done this much sooner. We highly recommend this company. They can coordinate everything and provide a high quality jacuzzi.

Don't be fooled by the Company name. Ed is very knowledgeable and was able to figure out the issue…read moreafter a bit of troubleshooting. Turns out, our pump was definitely not working properly. He installed a new one and everything is working flawlessly. Very happy with the quality of work. Definitely recommend.

I use them. They're very expensive. Don't care about their customers I have asked for a receipt it…read moretook them days. And also hire someone one week later and they laughed and said the work they've done did not make sense and it was not even the problem they felt so bad for me. They did not charge me so no be aware do your research on this company

Arrived on time did the work and cleanup in a professional manner…read more Highly recommend this team.

I bought my home in the summer of 2024 and during the inspection was told, very matter‑of‑factly,…read morethat I had maybe one--possibly two--good summers left before the pool would need resurfacing. Spoiler alert: that prediction was spot‑on. The black algae that had been lurking in the decades‑old plaster started popping through like an uninvited guest who really doesn't take a hint, no matter how hard I tried to fight it. After a summer packed with great pool parties (worth it), I decided winter was the perfect time to handle the pool glow‑up. So I did the responsible homeowner thing: I got quotes. Five companies later, I had prices ranging from $8,500 to $20,000 and a surprising number of "optional upgrades." One vendor even offered to put a turquoise tortoise--yes, an actual mosaic tortoise--at the bottom of my pool for an extra $3-4K. Did I want it? Absolutely not. Do I adore the phrase "turquoise tortoise"? Absolutely yes. In the end, I chose Waterscape, mostly because the pricing made sense, and the communication was quick and easy via text. My only real goal was simple: resurface the pool, update the tile, and keep the whole thing under $10K. Mission accomplished. They sent over a DocuSign, gave me a one‑week December timeline, and the whole thing ran like a well‑oiled (and extremely punctual) machine: Monday, 9am-12pm: Full demolition of the old plaster Wednesday, 9am-1pm: Tile installation Saturday, 9am-12pm: New plaster poured And just like that: Brand‑new pool! After that, I stuck to the four‑week maintenance plan--daily brushing, treating the water, and absolutely zero heating of the pool or spa. Now that the curing period is done, the hot tub is officially back in action. Overall? Five stars. Smooth process, clear communication, no turquoise tortoises forced upon me, and a pool that's finally as ready for summer 2025 as I am.

We had a great experience working with David and West Coast Pools for our pool project. From start…read moreto finish, everything was completed in a timely manner, and the team was professional, responsive, and easy to work with. As with any large project, there were a few issues that came up along the way. What impressed us most was how quickly and professionally they addressed our concerns. They took the time to make things right and ensured everything was completed to our standards, which we really appreciated. The finished pool looks fantastic, and we're very happy with the end result. Because of our positive experience, we've already referred them to friends and neighbors who are considering pool remodeling of their own. We wouldn't hesitate to recommend them to others looking for quality work and excellent customer service. It's hard to find a company that stands behind its work and truly cares about customer satisfaction, and this team did exactly that.

David and his team at WestCoast Pool Service and Repair were great to work with. They were…read moreprofessional, on time, and always checked in when arriving at my house, which I really appreciated. I had them do an acid wash, replace my pool and spa lights, clean the tile, and repair a small concrete patch. Everything turned out great and the whole process was smooth from start to finish. It's not always easy finding reliable pool service, but these guys delivered. I wouldn't hesitate to use them again and would definitely recommend them to anyone needing pool work done.

Great value. Very professional team. Good communication for all steps of the process Fast with…read morequality

JR swimming pools and spas has done plenty of my projects, always been on time and carried…read morethemselves with professionalism and commitment to excellence! If you in the market for pool remodeling or new construction, I would definitely give them a call!