Riya Tours customer service is beyond my expectations…read more They give you better alternatives. I am extremely happy with them.

Sandra Scott is amazing to work with!! She helped me plan my first cruise vacation to the Bahamas…read moreand the entire process was EASY! She took care of everything related to the cruise, the payment plan was affordable and she was always responsive to any questions or concerns I had (responded within 24 hours, even on the weekend) the only thing I had to find myself was our flight to Miami and our excursions. My bf and I had an amazing time on the cruise celebrating our anniversary and we cannot wait for next year's trip!!! We'll be booking through Sandra again!!

The very Best !!!!! Take time to listen and find what we needed at options Thank you so much for…read moremaking this a pleasant experience we will be life long customers.

Hala booked round trip tickets for my family to Egypt through her company last month with itenary…read moreof the best places to visit. We took her advice and visited the pyramids and the Egyptian Grand Museum which was fabiolus . Thanks Hala.

I recently booked a Royal Caribbean cruise from HN travel for a week on Wonders of the Sea. We just…read morecame Feb. 23rd. less than a week ago, It was a great vacation. Hala did a great job in simplifying my travel plans, help us to upgrade our cabin to a favorable location and got us a good onboard credit to use for purchases on the ship. Thank you Hala, we do appreciate your professional help and sincere care.

Full of excuses and not the greatest at communicating. So disappointed. Do better Jack!read more

Jack has helped us with travel arrangements for many years. His service and attention has been…read morewonderful. 5 years ago he handled our trip to Tanzania, and the Safari we took with our adult children. Best vacation or family has ever had.

My family use this travel agency since 2013 very good and the costumers service is amazing the lady…read moreon the front desk her name is Lolita she is some thing else super nice and very professional always looking to give you the best experience super recommend

Great service responsible and reliable would definitely use again . Bus was there on time and got…read moreto destination on time

Marilyn sets the vibe! No need to stress when booking with her!…read more We have used Marilyn to book 2 trips officially now. One time to Jamaica for a destination wedding and most recently (September 2021) a nice relaxing getaway to Mexico. Marilyn checks all the boxes for us! Response time Best Price Options Real & Honest Opinions While in Mexico we were enjoying our vacation so much that we called her to extend. On her day off while driving she got us another day at the resort and new flight plans. The girl has SKILLS! Thank you! Can't wait to book our next trip!

Marilyn and her team did a fantastic job on our 2 week trip to Tulum, Cozumel and Playa del Carmen…read more Every last detail was planned out in advance and it was a great experience overall. She was even available to assist during our trip when we could not locate our transport to the ferry crossing. She called the company and was able to locate the person and everything went great from there. Thank you again for everything Marilyn.

I purchased a package to Cabo San Lucas and spoke with the apparent Owner named Natalie. She was on…read morepoint!!! Natalie was an Active and Perceptive Listener, was Aggressive in Securing the Best Package for my Wife and I, while ultimately leading with uplifting energy, empathy, and compassion!!!! She was so amazing and personable. We felt so comfortable with her services that we trust her forever!!! My wife and I recommend Freedom Travel Group for any of your future adventures. We can't wait until our next journey!!! Thank you Natalie and Freedom Travel Group

These guys are unbelievable!! I love them!! Their recommendations and guidance was indescribable!!…read moreThey worked within my budget and I traveled top notch on a limited budget!! They are the BEST!!!

WOW finally a business that has people who know what they're doing and you can get in and get out!…read more Sorry, I don't know the gal's name who helped us but she knew what she was doing and got us in and out in 5 minutes. Came in for a TSA Pre Check and it was a walk in the park.

I had the absolute worst experience with this place. I had the unfortunate opportunity to encounter…read morean employee named Helena and she happened to be the most unprofessional individual I have ever dealt with. She was not only rude but disrespectful to myself and the customer she was working with. I'm not quite sure how Helena understands what customer service is because by the way I was treated I can understand why this establishment had little to no business and will continue to do so if they continue to allow Helena to help customers. If I was the owner or manager of this establishment I would fire Helena on the spot for her unprofessional attitude and inappropriate treatment of customers. I hope I never encounter any interaction with Helena in any establishment moving forward. When bringing her poor level of customer service up to the receptionist, she did not seem at all surprised when I mentioned who treated me this way. How sad that a company still employs such an individual. I'm sure one persons perspective doesn't mean much but that's what I love about technology is that I can reach far more customers now to steer them clear of attempting to use this facility until something Is done with the level of service Helena provides to customers.