Walm. Auto Ctr Denham Springs/#935. WORST AUTO SERV CTR EVER. I checked in @0955 w/1 car in front…read moreme (per Walm tire check-in guy) & 2 cars behind me. Bought 4 tires fr online walm for install. Yet, 2 cars behind me (both customers wondered why they were bf me bc neither had appts) are being serviced bf me both w only 1 tire change out. Then a 4th car comes & gets serviced bf me. All look dumbfounded when questioned! Need new mgmt/workers. THROW the whole crew out!!! Close the auto center for a couple weeks to train new crew! PLS tell me why the hell am I a Walmart plus member for this mistreatment!!! Tire manager/"coach"name: Myoshia (never once acknowledged me until she realized I was taking her name down). Out by 12:56pm. I would not be complaining if others would not have been out bf me.

got there at 7:45 AM. No one came out to see about me had to walk in after spending 15 minutes…read more once I got inside it took another 10 minutes for somebody to come out of the to talk to me. One car three people changing the oil and I spent 20-25 minutes waiting. once the guy came out, they don't have my tire have to order it. They don't do that. Poor customer service. really not sure why I came here knowing that 1 1/2 months ago I came here to get a simple oil change the same thing no one came and helped me out there. Had to come inside after waiting 20 minutes just for the me to go back to my car and someone will come out. they had one car getting two tires put on and all I was a simple oil change 3 1/2 hours later my car was finally done. Do not come here treat it like it's the plague and find someone else or a different Walmart.

Had a set of tires needed to be replaced on a Sunday and NTB was open in Denham Springs La off…read moreHwy16. Employees Allen and Kris were very professional and helped me identify some other things that I needed done with no pressure to use them for repairs. While sitting in waiting area I read some of there reviews and was upset to see a lot of negative comments. I went and discussed this with them and they explained there was new management and new employees. I just wanted to take a few mins to say give these guys a shot. They were honest and took care of me quickly. They have no clue I am giving them a 5 star review but they deserve it. Thanks Allen and Kris the mechanic for a good experience. Kris works normally at s different location and was there helping the team get customers out quickly. John K

Came in to get a tire patched and my tires rotated before making a long trip. Dropped off my…read morevehicle in the morning and was told I would receive a call when it was done. Late afternoon still haven't heard anything so I reached out and they said it was ready. Drove over to pick it up and my truck is sitting in the parking lot with the windows rolled down for some reason... it was a pretty day so I didn't make fuss about it, but found it somewhat disrespectful as my personal belongings were not secured and open in a public parking lot. Went to pay for the work and was told I didn't owe anything - was not given an explanation and assumed it's bc I bought a set of tires there last year - got in my truck and drove off and then noticed that the PSI in my tires were all different... they passenger rear tire that was 10 psi higher than the driver side seemed to have been the one that was patched but that was a clear indication that they did not rotate my tires. Upon inspection, they not only did not rotate my tires but they didn't even put the caps back on my passenger side tires. While my tire that was plugged is still keeping air, this whole experience was a dumpster fire and a waste of my time - I was willing and wanted to pay for good service but was told to go "have a nice day", which now seeing all subpar work, meant they didn't feel like doing quality work on a Sunday bc it got in the way of their wake and bake and having a leisurely shift. Lost my trust and will not be going back.

They did an especially good job on my interior. The exterior is cleaned with a drive-through wash,…read moreand I still had lots of bugs on the front of my car. Everyone was friendly. They make tipping difficult if you don't have change. I had to run to an ATM next door and get change at the gas station. The next time I had cash, but none of the employees had change for a $20. Great place for interior cleaning!

Automatic pay reader need work. Value for you money is OK. Car wash does it's job OKread more

Always fast and friendly service. Well worth the money. Pull up and they are with you in just a…read moreminute or two.

It doesn't get any better! The service, genuine kindness and professionalism are exceptional…read more These folks truly get it and bring it when you are their customer. While there are many choices, I don't go any where else as they have earned my trust and I feel like family as they take care of you - that's an earned investment indeed!

They are crooks -find problems that were none issue prior to the servicing my vehicle. And then…read morebully you into paying for these mastery issue by refusing you your vehicle until they are paid DO NOT DO BUSINESS WITH THEM- I tried reporting them to BBB the business could not be found! Crooks!!!!!

Rickey was phenomenal and helped me out tremendously! 10/10 would recommend!! Great service,…read moresupporting a local business, and was quick and fast and easy! Love the company!

They are so friendly, helpful, honest, and affordable! I was impressed by everything. Bonus points…read morebecause the owner (who is sweet and works the front desk,) sells hot cocoa bombs, candy, and jewelry and I bought some from her. Can't wait to try! She said she does special treats for Valentine's too, so I'll be back! Also loved the coffee bar. So amazing and helpful! Thank you!

I brought my wife's car here after it died. Was told by AutoZone (where I originally purchased the…read morebattery) after a battery test there that the battery was fine and that the problem was likely a bad battery charging system or alternator. I brought the car to Deep South for a diagnosis. They did it quickly and were very available and friendly throughout the process. Turns out it was just a bad battery after all. Plenty of opportunity for them to find something else "wrong" with the car, but they didn't. And Roy charged me the cheapest diagnostic fee I've ever paid, by far. I will bring my family's vehicles here for future repairs as long as I live in this area. Thanks!

These people charged my daughter for a rear brake job in the amount of $511.77 and never touched…read morethe brakes! Now it has me questioning whether they did any of the other services they have charged us for. She complained about her brakes squeaking, so I tore them down and the rear brakes that they supposedly changed 7 months/7000 miles earlier were wore out, almost metal to metal. I made a trip to the store while I was in visiting her and the manager was conveniently not available. I called the 800 number, that's a dead end too. It's been 2 weeks and the area manager hasn't bothered to return my call. My daughter is in college, so I got the Firestone CC because Firestone Complete Care was the most convenient way for her to get her car serviced. Never would I have believed a company like Firestone would rob us, I was very wrong!

Very friendly service and ad me in and out in a timely manner. They were good on the phone and…read morebetter in person.