This is a review for the online store. I ordered a dress online from Saks and as I was trying it…read moreon, the left shoulder strap pulled away from the dress. I immediately called customer service and was informed that there was nothing they would to rectify the fact that they had sent me damaged merchandise-that they wouldn't accept the dress as a return or compensate me in any way. For a store that prides itself on high end merchandise, the customer service is a tremendous disappointment. I will no longer shop at Saks online or in any of their bricks and mortar stores.

I will NEVER buy from Saks Fifth Avenue online again, no matter how tempting the availability or…read moreprices. They sell high end merchandise but it's not necessarily in great condition. They refuse to refund your method of payment, instead offering you a gift card so you will buy more merchandise from them. It doesn't matter how often you contact them, or how often your credit card company tries to speak to someone, the gift card often doesn't work and they lie about crediting the credit card account you used. They even asked for my credit card number and a week or so later, my number was being used in three states. I used to love this store but no more. I called the New York store or tell them of the issues associated with online buying and by the number of the negative reviews since three years ago I can safely say nothing has changed. Stay away from this company!

I don't frequent Dillard's stores often. The store has lots of high end designer shoes, purses,…read moreand clothing. Great quality. Fair prices. The day I visited, there was only one salesperson in the shoe department. Overall I would recommend.

Lori was great. My husband was Able to get a suit in the perfect amount of time…read more She was very professional.

Oh Stony Point, how far you've fallen…read more I don't know if it's COVID or what has brought about the mass exodus from this outdoor shopping center but it's a shell of what it used to be. 10 years or so ago - I was so impressed with all the stores here. Some of them the only high end ones until you get to DC. Tiffany's, Restoration Hardware, Anthropologie, Sur la Table, body stores, Bebe, Saks 5th Ave and tons more. Tiffany's and RH remain. As well as Saks and a few others holding on like Pandora and Brighton, but that's it. A vast majority of the shops have closed as well as the restaurants. I remember when this was a bustling shopping center with children playing in the main area and people walking their pets. It was a ghost town today. I hope it can be revived.

I hate to say it, but this place was DEAD when I went. NO ONE was there, and several storefronts…read morewere vacant. I don't know if Short Pump Town Center drew away all the business or what, but Stony Point is doing something very wrong. It shouldn't be this DEAD so close to downtown. I hate to compare it with a place from back home, but I couldn't help but think of the Domain in Austin, TX. Any time you go to the Domain, it's jumping. Like it's always popping there. And they are the exact same type of property. Yes, Austin is a much bigger city and the Domain's a much bigger area, so I'm not expecting Stony Point to be on par. But it was still kind of dead. I was expecting it to be just a little more popping.

I don't shop Macy's very often. I've only shopped there about 4 or 5 times and was very satisfied…read morewith my purchases

I have one star due to the lady who tried to help me by showing me the few petite "better…read moredresses"Macy's has. I couldn't even wear them to work much less a semi formal occasion. If you are a petite, the have great play clothes but nothing decent in stores for work or dressy occasions. Regular sizes don't work for me and I used to be able to get great suits and jackets here. No more. The shoe section was bare and a bit of a mess. Petites save your time and look elsewhere for dressy clothes.

Came here to try some mall Chinese food at China Garden, rated as one of the top spots in the area…read more Upon approaching the counter, we were greeted by a pleasant young lady who walked us through the items they had and offered us samples to try. We settled on the Bourbon chicken, orange chicken, and General Tao's chicken with lo mein. They had a Bourbon chicken daily special with veggies for under $8.50. We got the three entree special for under $12. The chicken dishes were each really good and fresh with each having their distinct flavor profile. All in all, really good "mall" Chinese food that I would come back to when in the area.

So many stores for alt people!! (Hot Topic, Spencer's, EarthBound, Box Lunch, etc) They also have a…read morecolorful food court with places like El Molino, Chick-Fil-A, Happy Yappy Boba, etc. I recommend this place to everyone!! My favorite place in the mall is Barnes & Noble

I love this place, hands down one of the best spots to buy mens clothes in Richmond. Everything…read morethey have is well made and lasts forever. You pay a premium for it, but for me it is totally worth it. Nathan always looks out for me, suggesting a few different items that I wouldn't normally consider. The only reason I gave it 4 stars is that their selection is slightly smaller than most of the other Boss stores i've been to (in SF and Tampa) but they have no problem ordering things for you. Stay with the orange line if you want hip urban casual, black if you want to be a bit more dressier, and green for sportswear.

On-line buyers beware buying products from Brooks Brothers. I purchased a belt, a pair of shorts…read moreand a travel bag from their webpage and, despite a notice of delivery, the items were never delivered to my address. as of a week later, the items have still not turned up. Brooks Brothers customer care is terrible as they do not answer their notifications. I would not recommend using this company. it cost me $60 to learn the hard way that Brooks Brothers does not care about its customers.

I just came here in need of a black suit for a funeral in 2 days. The associate, Corey went out of…read morehis way to help me find the perfect suit, make sure it was altered for me and met my price point. He wasn't judgy or rude at all (even though I was in a huge rush) and helped make a stressful situation much less so.

This is a popular Home Goods/TJ Maxx hybrid store in Chesterfield Town Center. I primarily shopped…read moreon the Home Goods side during my visit, and bought a cute pet costume for my cat plus a huge stuffed cat with stuffed Christmas lights strung around it for myself. They had a wide variety of quality items in stock and plenty that were fall specific. The TJ Maxx side had an okay selection but nothing popped out at me. The line to check out was long; they could use some extra hands.

I always spend too much moolah here! Lol! But everything at Home Goods is aesthetically appealing…read moreand I can't resist! They have the store organized beautifully. I saw so many employees straightening shelves and racks. I left with several gorgeous Bohemian Czech wine glasses, Portuguese teacups, and 1/2 dozen cozy, chic pillows! Their pillow selection is unrivaled. Time to spruce my living room and den with these modern with a vintage twist pillows! I stocked up on pantry goods and containers! Great inventory of kitchen ware!! I also bought some tea, candies, nuts and other gourmet foods! I also coveted the furniture there and may go back for a couple occasional chairs! My bff and I kinda went nuts at this amazing store! Shout out to Janelle, a cashier who helped me cover my pillows before we headed to the car in the pouring rain! She def had her thinking cap on and was super kind and considerate! Customer service is superb and you can't beat the prices and quality!

Since moving from Woodstock I've been without a recliner in my Richmond man cave. Recently I…read morestarted shopping for a new recliner that was affordable, fashionable, powered (both recliner and headrest) plus USB-A and USB-C Ports. While shopping at Costco today Carol and I came across the beautiful Shayne Leather Power Recliner. It was love the instant I sat my butt down, lol!! Costco will deliver it Tuesday!! My new recliner arrived today and I'm so glad we had it delivered. It took two delivery guys to manhandle it out of the truck, up the freight elevator and into our condo. The instructions were pretty straightforward and shortly after unboxing the two halves I scooted the main base and back rest into the man cave and assembled them. Once that was done I plugged it and took it for a test sit!! I'm in heaven, lol!!! Have to give Costco

This company treats its workers well and they treat their customers well. Good deals. Good food…read more Affordable food court. Affordable gas.

Feeling posh at a low cost? Very Ashley is very classy! This sleek boutique is visually stunning,…read morewell-organized and the inventory is exquisitely original. The gorgeous chandelier is surrounded with plush, welcoming sofas. The fitting rooms are spacious and elegant. Local and universal designers come together to make the selection here fun and fabulous! I love the animal prints, the multi-patterned pieces, the colorful playful designs and the modern styles. A perfect balance of opulence and economy makes this shop a must stop! Accessories you say? This store carries jewelry, purses, scarves, sunglasses and more at reasonable price points. You don't have to break the bank to look fashionable at Very Ashley!

Beautiful place and great styling advice. Ms. Ashley Jefferson has brought New York City fashion to…read moreRichmond and the high quality of the clothes speak for themselves.