The transition to new management infused money into the location and equipment. Unfortunately, consumer cost has to rise too. BEAWARE Hard helmets and colorful vest (PPE) are now required. No worries, they will charge $20 automatically to dump bill. Plus, add on extra fuel costs too. So, the extras were almost same cost as material being disposed. Shameful capitalism with shady pricing policies. read more

They play trash favoritism! I wait for 30 minutes while they let regulars pass me up.

I have recently moved to Hometown this past October. The only thing that sucks about living up here so far is dealing with the mess that TT&R leave behind my house each Thursday morning. I wish I could post pictures, but this past Thursday/Friday they literally emptied the entire contents of my recycling on the ground. I will not be paying them, and they can take me to court. I wish I could give zero stars. Fu*K them. read more

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I was here yesterday and was pleasantly surprised! It was clean and well-organized. I was able to unload my van inside a building so I didn't get wet in the rain. All of the employees work together like a well-oiled machine. The lady in the office was very nice. Great customer service! read more

The worst customer service I have ever experienced. The office staff are extremely rude. I called and spoke to Brittany about the truck never picking up my garbage and she yelled at me and accuse me of lying. Our city contracts them and this entire thing has nothing but complaints about them. Funny thing is, I have video proof that my garbage was out the night before they were supposed to pick it up so not sure why they decided to skip us. read more

I think I had 14 bags out as a one time deal.. Truck totally skipped my house opened the trash lid threw it as far as they could on the sidewalk. Their limit is 5-6 bags but they didn't even take one. The driver supposedly took a picture and explained why he couldn't pick it up and that's the end of it. Really no accountability here at this company. Customer service also sucks read more