Well I can tell you we are beyond frustrated. Your employees scratched the new vanity and you are…read morerefusing to replace it. You didn't finish the job. Your employees broke 2 door locks-you never replaced them. Your employees damaged the wall-never fixed it. Your employees damaged the door frame-you never fixed it. Your employees didn't paint the closet door properly so it is peeling and won't shut without slamming it-you failed to take care of this. There are multiple cracked and chipped tiles from your employees and you have failed to fix them. Your employees BROKE a crystal structure made of all antique cut crystal and you have failed to replace the pieces or pay for the damages. Then your billing guy threatens us because he claims we owe you money-what a joke-you owe us damages! And what kind of business threatens people-what horrible customer service! When are you doing to take care of all the damages and replace the damaged items including the vanity? We want this done immediately!

I had a situation with a rental in Kona that had a leak coming in from another unit. Management…read morecalled this company out, and Mahvan responded quickly. He had the water vacuumed up from the carpets and floors and big fans put into place to dry out the wet areas, including the drywall. He was very professional and answered all my questions. The fans remained for about a week, and they came out to check in the drying progress regularly. They kept in touch via text (my request) to let me know when they were coming and what the status was - great communication! When the areas were dry, they made sure there was no mold or other damage. They seemed very thorough. It looked great, like hardly anything happened at all! I just need to paint the affected area and it's as good as new! Price was reasonable for the work and covered by insurance. They made sure to provide me with what I needed for my agent. Highly recommend for peace of mind!

Kokua was courteous and responsive to our inquiry on solar roof fan repair or replacement. However,…read morethey do not provide this type of service.

I had forgotten to cancel a yelp project, and I missed a contact from the guys at Kokua but today…read morethey showed up ready to inspect my roof damage and provide a quote. I had to explain I had made a mistake and didn't cancel out the project but they still provided a bid, and were polite and helpful. Mahalo Nui!

Simon, Bronwyn, Binkie were amazing! Super efficient, timely and incredibly professional. They were…read moreso careful and tackled unexpected issues perfectly. We highly recommend TheGutterman!!

They did a careful, attractive, functional installation. I'd give them six stars if I could.read more

Unfortunately a horrible and frustrating experience. Planned an in person inspection with them and…read morethey never showed. Then they stopped answering all voicemails when we tried multiple times to reschedule. Overall unprofessional - giving up now.

Thomas Mewshaw and his crew recently installed a new roof at our house on Old Saddle Road. Thomas…read moreanswered all of our questions before he prepared his proposal. Their price was competitive, and more important, they did a thorough and excellent job of installing the underlayment and tiles--especially around our many skylights. They cleaned up around the house at the end of every day. Highly recommend!

Without a doubt, if you own a short term rental and are looking for a company to go to any lengths…read moreto reach your home's best reviews and rating status, you found it! Since we started our short term rental in 2021, and after 143 reviews, we proudly maintain a 4.97 rating on Airbnb. Most notably, the majority of written reviews will mention, if not gush, about the cleanliness exceeding expectations. Whole heartedly, we thank everyone at IPS for caring about guest satisfaction as much as we do. The impeccable cleaning service is enough, but it gets better. When ever a problem comes up - and problems ALWAYS come up - Their handy man services are quick to respond and excellent at keeping you informed about the situation until the problem is solved. If you live on the mainland like we do, we also recommend their monitoring service, which makes them available to each guest for any simple needs. This service alone is worth all the peace of mind! As you can probably tell by now, IPS has simply made our short term rental experience stress-free and a joy!

I have been working with the whole team at Imperial Property Solutions for almost 10 years & they…read moreare 5 Star in every possible way. I own a condo at Waikoloa Colony Villas in the Waikoloa Resort & when I'm not staying there myself , it is a vacation rental so it's imperative when an issue comes up, it gets repaired as fast as possible . Imperial comes through for me every time . I look forward to many years of having them help me keep my condo in the best shape possible . Mahalo to Nate, Hailey. Erin & Tiffany

Space kitchen and bath are great, I'm glad I decided to go with Jay and his team, they did an…read moreamazing job with our kitchen & bathroom remodel, results were stunning especially with the Italian ceramic that we picked!! They are experienced, profesional, detailed and especially clean! Definitely worth the money, Jay the owner is always available and helpful when you need to talk to him. I would 100/100 come back again

I don't write reviews too often however with the experience I've had with Jay and his crew, they…read moredeserve a 10 star rating. We picked Jay to remodel all of our restrooms. His ability to problem solve was a life saver as he helped saved us money and time. Him and his crew triple checked with us to make sure the placement of the tiles were what we wanted. Jay's crew was always on time and worked above and beyond for us. The end product of their work exceeded my expectations. Whoever works with Jay and his team are fortunate to have them as its almost impossible to find professional, honest and reasonable workers on the island! If you don't believe me, just look at the images I posted. Pictures don't lie!

We can't say enough good things about Floor Coverings Hawaii! Timely, extremely professional,…read morecaring and knowledgeable! We would recommend these guys for all your flooring needs! They have a fantastic selection of exclusive flooring products to choose from! Superb Service all the way around!

10/10 recommend! We bought a vacation rental that had carpet in the bedroom, which wasn't ideal for…read moreindoor-outdoor living. Floor Coverings Hawaii recommended an option that looked fantastic, was in-stock, and fit the budget. Their super friendly customer service team worked super efficiently to get us on the work schedule and finished ripping out the old carpet and replacing with new floors within the estimated timeframe. Floor Coverings Hawaii definitely takes the stress out of home renovation projects! Mahalo for such great work and leaving us with beautiful floors. Our vacation home is now ready to welcome visitors. Check out more pics at https://tinyurl.com/HaleManta

This company does an excellent job! We were off island and I prearranged glass cleaning for all…read moreexterior windows and sliding doors with Pane'N The Glass Window Cleaning. Completely not expected nor did I think about the glass doors which were located behind 6' high rock walls which ends up being the outdoor shower areas. Yup they cleaned those glass doors! I asked how on earth did they do this...well simply said we went up and over with a ladder. Remember I had not even thought of those doors needing to be accessed and cleaned. Amazing!! I will be using them on a regular basis. Excellent job! They go above and beyond. Thank you.

Just had my windows done yesterday. My house has a lot of window and not all of them were easy to…read moreaccess. This is a skilled crew, . Davidson and Chaz did a great job at a very fair price. The windows never looked so good! My husband and I will be recommending them to our friends