Wow. I am not accustom to receiving USA-level of customer service from European establishments…read more It is just a cultural difference, not a criticism. Casa Ivar has wonderful local charisma, but superb customer-focused attention. Their website ordering was impeccable. Shipping was timely with plenty of updates, charges were accurate and understood, and the product was precisely as described. When next in Santiago de Compostella, I will personally go to Casa Ivar and thank them for exceptional service.