The service was good. A "one to two weeks"expectation for a billing statement request is…read moreridiculous. I would ask who before any surgery.

Will make you pay in advance even though insurance is supposed to pay and will take months to…read moresubmit a claim to your insurance leaving you to foot the bill in the meantime.

This practice treats every customer like a new customer with every visit, saddling the customer…read morewith a mandate to complete their entire life and medical history from the beginning of time, despite already having all of that information.

I herniated two disks my back from years of lifting weights. After almost two months of…read moreexcruciating pain and thousands of dollars in ED and Dr office visits, I finally got approval to go to a specialist and get an MRI. I was referred to Dr John Wallington at Orthopedic Associates. My experience was not one that I normally have with Doctors. There was literally zero wait time at my appointments. I was brought back from the waiting room within a few minutes of scheduled appointment times. Dr Wallington was very professional and friendly and was able to get me scheduled for for both cortisone shots before my deductible reset at the beginning of the year and saved me a ton of money. Definitely recommend orthopedic associates and Dr Wallinton for anyone in severe back pain.

1/16/26 I had a mass and my left lobe of my thyroid removed. I spent 2 nights in the hospital and…read morefrom surgery check in, pre op, surgery, recovery and my stay the complete staff was amazing. Kiaser is my primary insurance but surgery was completed at Presbyterian St Luke's. My surgery team was amazing along with my post op care and the care I received on the 9th floor. Both shifts made sure all my needs were taken care of and answered all my questions along with my wife's during my stay. This was by far the best inpatient hospital stay I have had. Thank you and the staff.

On 05/12/2026 my husband went in for a GI scope. 1. Found…read moreout that the instructions that we were given and followed as to when to quit eating and drinking was the wrong information. 2. After telling them my husband was a hard stick for drawing blood and IV insertion, they jabbed him TWELVE times! before calling in an expert who got the job done with one try. 3. Dr Andrew Korson was the doctor, he said he would call in a script to our pharmacy. It's been a week, nothing. I sent a message through the portal five days ago, nothing. I don't not recommend this hospital.

This is about Dr. Edward (Ted) Parks and was not the same caring doctor when he did my hip…read morereplacement in 2018. I hurt my back after a fall and thought I would see him, well it was a horrible uncaring experience. He was brief and didn't give any advice but a pain shot. Said I didn't hurt my hip, but it was my spine and he showed me the X-ray and it didn't look good. I asked if I should get physical therapy, stretches anything to help! He gave me a pain shot in my back with NO NURSE present and said if it doesn't work in 10 days to call back. That was it!!! Zero bed side manner, not caring at all.............when this is a huge deal to me. I called and complained to the front desk and they had him call me back. I told him my concerns and he didn't care at all and never apologized. I'm going to Spine One and they actually care. I would never go back to see Dr. Ted Parks ever again and I will never refer him to anyone. What a cold hearted human being. Not the doctor for me.

I keep giving this place a chance and I'm honestly sad to give this review. I feel like Dr White is…read moreprobably brilliant and obviously he's developed a great technique for labrum repair. But his office has just been a constant disappointment. I first saw him last spring 2024 before having his labrum repair surgery in May 2024. I sought him out because I knew I needed the surgery after being diagnosed with the labrum tear elsewhere and having them tell me it had to be repaired in two surgeries instead of one. So, the obvious choice was Dr White with all his glowing reviews. He really has a great bedside manner but you can tell most of his effort goes into the consultation in which he essentially "sells" you his surgery. But.... You will NEVER see him for an appointment where he is not at least an hour behind and the front desk staff and nurses will treat you like YOU are the rude one no matter how nicely you ask for an update or try to express your need to leave by a certain time. My appointment was for 11 today. I arrived at 10:50. Was taken back for X-rays at 11:15 then put back in the waiting room, then was finally brought back to an exam room at 11:50. When I told the nurse I had a hard stop at 12:30 to make it to another appointment across town, she looked at me with such disdain I could not believe it. Like, how dare I not plan three hours for a Dr. White visit. it really didn't matter anyway because I still didn't see him until 12:40 when I was basically panicking about the time I couldn't ask as many questions as I wanted. Every single time I ever went to see Dr White, the wait has been more than an hour. I thought a year later might be a different experience, but they obviously gave no interest in improving it. I'll also never get over the bad taste left from my fight for my $2500 deposit more than 6 months after insurance paid the claim. I'm sure I'd still be waiting if I didn't fight as hard as I did to finally get it back. I basically emailed everyone I could possibly think of affiliated with the practice over and over until I eventually made progress. Overall, the labrum repair surgery didn't work for me, and I'm not really sure why but he told me to follow up again in a year. Ugh. Not sure I'll find it worth it. After I waited 1.5 hours past my appointment time to see him he spent a whole 5 minutes with me. I'm convinced all his amazing studies on the success of his labrum repair technique are extremely biased because he's not including the failures. Or because people with failed surgeries don't go back. Just some stuff to keep in mind if you are considering it. If I had the chance to do it over, I wouldn't go near this place.

I recently saw Dr. Clinkscales for a consultation to rule out Dupuytren's contracture and address…read morecurvature in both pinkie fingers. I had worked with him years ago in Porter's ER and remembered his excellent care, so I self-referred--and he was exactly as I remembered. He has a great bedside manner, is professional, down-to-earth, and takes a conservative, thoughtful approach to treatment. He explained everything clearly and thoroughly. The entire experience was outstanding. I arrived 15 minutes early and was taken in immediately. I had X-rays done quickly, received a comprehensive evaluation, and was out the door in just 25 minutes. I was also scheduled for custom splints to help with finger alignment--a great next step in care. The office staff was over the top--warm, welcoming, and incredibly efficient. From check-in to scheduling and everything in between, they made the whole visit seamless and pleasant. Truly an amazing experience from start to finish. Highly recommend Dr. Clinkscales and his team!

Very pleasant experience. Did not have to wait, everyone was very prompt and all the staff were…read morevery pleasant.

WOW! Went in for a endoscopy. My third one. It is so easy and comfortable there I feel like I…read moremade some friends. I know they do this most every day, but everyone makes you feel like you are the only they are attending to. Every nurse, assistant and doctors make you feel very comfortable and pretty much eliminate any apprehensions you may feel when you walk in.

This was my 3rd colonoscopy at this office. First of all, they don't allow visitors in pre-op or…read morepost-op. In pre-op when the RN was attempting to start an IV, she caused a venous rupture and had to start over in a different vein. They put me under during the procedure but had to take me out of anesthesia in the middle of the procedure because my O2 stats declined to 90%. They continued the procedure which means I felt everything they were doing in my bowels and the doctor wasn't gentle by any means. She knew that I was awake at this point. When they woke me up there were no reassuring words of comfort, I was just told to sit tight. I was so confused and had no idea where I was, I just felt a lot of pain as they continued the procedure. When I woke up, I was no longer receiving oxygen through the nasal cannula which is highly concerning. It was the most horrifying and painful experiences I have ever had and I will definitely not be going back.

Christopher Felt has the worst bedside manner I have ever experienced in a medical setting. Being a…read morechronic pain patient he makes me feel as though my conditions are nothing more than an inconvenience. I have been waiting over 3 months for a procedure and the office is claiming it is due to insurance denials. When I spoke to an imaging office, they told me the truth about the office- they don't do what is needed to get procedures and process out through insurance. All that was needed for an MRI to not come out of pocket for me was a peer to peer review and he refused to do so. When another medical office is apologizing for the treatment of your Dr based on a small ask they refused, you know you have a bad Dr. Dr Drennan is amazing. I have no issue with him he treats patients amazingly. If he would treat all patients his practice would be amazing. The ladies at the front desk are nice. They are aware the patient portal doesn't work correctly and apologize for that every time I come in. They say the drug testing is random, yet I have to leave a sample every time I come in. I take my medication as prescribed and I have had two test come back as bad. I think they using either a bad lab or bad practices sending in their samples. Be aware of th

I have been to 5 pain speialists over the past 8 years and Dr Drennan is the first one to treat my…read morepain vs pushing drugs like the previous 4. My pain is greatly reduced and he has helped me cut my medications by 75%. I am on 25% of the drugs others gave me and the injection treatments have dramatically reduced my pain. If you want a Doctor to actually address your pain Dr Drennan is the best I've encountered.

When GREEDY NONSENSE wins over common sense ---…read more I arrived for my procedure, checked in, and was immediately told I had to pay $1,700 upfront. I explained that I had several recent medical visits (urgent care, ER, MRI, and two spinal injections) that all still needed to be processed by insurance, and I preferred to wait until everything cleared so I'd know the actual amount I owed. The front desk told me I couldn't be seen unless I paid at least half. I repeated that I didn't want to pay an arbitrary amount and then have to fight for a refund that could take weeks. I simply wanted them to bill my insurance and charge me the correct amount afterward -- the way every other facility has done. They refused, so I left. A few minutes later, the same staff member called to say she had "rerun" my insurance and now it showed I only owed around $350, so suddenly that amount was acceptable. Which just proved my point -- it clearly fluctuates. What if they ran it again tomorrow and it showed I owed $0? I had fasted for two days, taken a PTO day, spent money on supplies for the prep, and sacrificed time with my son for absolutely nothing because they insisted on collecting an inaccurate estimate up front. This was incredibly unprofessional and showed zero regard for patients' time, money, or basic dignity. I will be taking my care elsewhere. DO NOT GO TO THIS FACILITY!!!

My doctor referred me to Rocky Mountain GI based on a report I gave her of tarry stools. After 10…read moreweeks of waiting, and a $25 copay I only got to see the physician's assistant, not the physician. After some discussion I realized that my definition of tarry stools and The medical professionals definition are different. My definition was that the toilet paper never gets clean. Although I have constant fatigue my iron levels are normal based on the fact that I take iron supplements however the physician's assistant still recommended and endoscopy and a colonoscopy because I'm anemic. I called twice to talk to the physician and was told that I couldn't speak to God Almighty unless I scheduled another appointment and paid another $25 copay. This is the same place that told my daughter that she had celiacs disease after speaking to her for 10 minutes and later retracted that as well. I don't trust this place. I think they're a racket. When you're only tools a hammer every problem looks like a nail.

The entire staff at Centrum Surgical Center is AMAZING! !…read more I was greeted instantly at the desk and given documents to sign. My surgery was scheduled at 10:15A but because they were running ahead of schedule, I was in the recovery room before 10:15A. Paul was my nurse who prepped me and he talked me through everything and had awesome bedside manner. I was also greeted by the Anesthesiologist who introduced herself and asked me what surgeries I have had in the past and if there were complications. Ian rolled me into the operating room and helped me transfer onto thw operating table along. The Anesthesiologist (sorry, I forgot her name) was talking me through the sedation. Per the hubs, my tonsillectomy was only 20 minutes and then I was in recovery for an hour before going home. The nurse in the recovery room (also forgot her name) was awesome and gave me a popsicle and water. She also wheeled me down to the cars. I also received a phone call from Centrum this morning asking me how I feel and offered their assistance if I needed anything.

I was a bit anxious about my surgeon using this surgery center after reading some reviews. I had…read morenever been to this site and was very apprehensive when we pulled up at 6am and there were zero cars in the parking lot. It was a bit hard to find the location and seemed to be pretty desolate. However, once we found it, I stated to feel immediately better. I had a pretty major surgery and have to say that my nurse Ivanna was AMAZING. I was very nervous going into the surgery and she made me so calm and at ease. She was personable, kind and knowledgeable! She made the experience so wonderful. You can tell she truly cares! The anesthesiologist, Dr. Kentish was so personable and lightened the mood to put me at ease also. I would recommend this site to anyone!

Check-in was not friendly and refused to use my Medicare insurance so they could charge me a $150…read moreco-pay. Do not let them do this to you. The rest of the visit was great.

I had a very good cataract surgical experience at Rose Surgical Center. The process from reception…read moreto recovery was seamless. All the nurses were very caring and explained what they were doing. The surgery was absolutely painless. Getting my teeth cleaned is more uncomfortable.