I rarely write reviews, but I feel it's important to share my experience so others can make an…read moreinformed decision. I brought Diamond Castle my mother's vintage ring; an irreplaceable heirloom with deep sentimental value. I asked for two small stones to be replaced and the band resized. They accepted the job with confidence and never mentioned any concerns about working with a delicate vintage setting. Within just a few days of receiving the ring back, it fell apart completely. The center stone came loose, several prongs failed, and the setting collapsed. This was not due to age or wear. It was the direct result of poor workmanship. What makes this worse is that if Diamond Castle had simply said the work was beyond their capabilities, I would have absolutely accepted that professional judgment. I would have happily kept the ring safely in my jewelry box and treasured it as it was. Instead, they took on a job they clearly weren't equipped for, and now I don't even know if this precious piece can be salvaged. They did refund me for the work, but no refund can repair the damage done to something so personally meaningful. A reputable jeweler should be honest about their limitations especially when handling sentimental or vintage jewelry. I strongly caution anyone considering trusting Diamond Castle with important or irreplaceable pieces. Transparency, skill, and care matter and unfortunately, my experience showed a lack of all three.

I've had an awesome experience with the entire family but I have been working most with Paul at…read moretheir Plymouth location and Fred at their Novi location. They have custom made my fiancées engagement ring, sold us both of our wedding bands, and made a custom bracelet, which was made from a family heirloom. Always great, personal service and they work crazy fast. I appreciate you all. Can't recommend this place enough

I want to say thank you to Jamie and Chacara. I felt as like I was working with family. They made…read moreme feel so comfortable and relaxed especially in trying to find the perfect piece of jewelry for me. They were knowledgeable and guided me. I will definitely be back and will be looking for them. LOVE YOU TWO:)

I recently purchased a timepiece from Tapper's, and I highly recommend them. Ms. Marita Bower…read moregreeted me and showcased her extensive knowledge and passion for watches, making my experience memorable. She listened to my preferences, offered various options, and answered all my questions, helping me feel confident in my choice. I appreciated her commitment to customer satisfaction--there was no pressure to buy, just a genuine desire to find the right watch for me. I ultimately chose a stunning timepiece and couldn't be happier! If you're looking for a watch, ask for Marita. Her professionalism and warmth truly set her apart. Thank you, Ms. Marita! Five stars!

Deanna always makes my shopping experience elevated and professional while in store and strives to…read moremake it pleasurable and I can enjoy my time without feeling pressured and that smile she has what a charm . Thanks Deanna for being my go to when I'm ready to come to Tapper's !! I wouldn't work with anyone else .

Didn't realize there are so few locations with a certified representative to replace a battery for…read morea Shinola watch. They're clearly all about Customer Service. They even have a bar. They have a little candy and snack stand as well. I don't think I've ever seen an actual bar inside of a jewelers. It looks like tappers is the main anchor at the shopping center? More like they have the biggest outdoor signage. Have to insist the Orchard mall to get to it. It's inside and to the left. $15 for a quick battery swap. $35 for a full sweep check and reseal and battery replacement. Steve told me to come by today and he would be able to replace the battery for me in 15 minutes himself. He's pleasant. This jewelry store has some of the most beautiful sapphire and diamond jewelry I have seen among other stores. Their variety is expansive and extensive. I was able to get the battery replaced, but they were not able to get the crystal or back resealed, so it's currently not considered waterproof. Have to limit any splash on it, and obviously cannot immerse in any water until it's taken to the factory location. Service is very good.

Honestly, the best place to sell your gold in ALL of Metro Detroit. I definitely shopped around,…read moreand tried many different places. I wish I wouldn't have wasted so much of my time going to all of these other places, and would have just gone to Max Your Gold first. Please believe me, just start here!

From the owner: Upscale, resale, fine gold, silver and diamond jewelry. Budget conscious jewelry for every…read moreoccasion. Maximum confidence, maximum value. Champion Gold Buyer! Find out how much your gold is really worth? Learn the secrets to getting the most for your gold.

"My" gold store for 4 years when living in Detroit. Fair prices and best available selection…read more Miss you guys. Catfish.

I just wanna share my experience today and they were three dollars below silver spot price for…read morepurchasing silver and on Coins that had 90% silver in them they weren't buying coins not for the coin value but for silver in it and they were only paying $45 an ounce on the coins that had 90% silver so like I said just sharing the experience what I went through today and they were great courteous good people have a good day

I was really happy with my visit today. Both Lil and Samm always do a great job of finding me…read moreunique things I would be interested in. I have known them for 10 years now and I am faithful customer.

once you walk into the building you are greeted by two sisters that run "we buy it & sell it all."…read moreThey are very friendly people that are there to help you find what you are looking for. There prices are very fair, while having a large variety of jewelry and other collectibles. If you get a chance stop in and take a look around! You will at least leave with a smile.

Normans is a phenomenonal & outstanding store for purchases. Their customer service is impeccable…read more They're mindful of one's financial status as well & considerate if you should run into a financial dilemma & will work with you. From my 1st purchase 6 year until now, I keep returning. I've recommended others and they have been just as satisfied or more.

Nice lowkey spot! Good selections on gold necklace. Got me a good deal on necklace & matching…read morecharm! Check them out

Honest folks! Excellent service. Ask for Lewis & you won't be disappointed. Designed a beautiful…read morering for my wife.

make sure you get a receipt when selling precious metals here. so when you realize you were ripped…read moreoff you have a leg to stand on... Should've known when no receipt was given. "MCL 445.484"