See updated hours, great service provided. Wish they posted correct times. Why minimum of 85? read more

Target Optical - Updated hours - Optometrists Near Me - Springfield, Virginia

The Asian woman here is so rude I asked to get my glasses adjusted and she did not want to help me since I didn't get those particular glasses there. I insisted I didn't mind if they were damaged in the process and she did end up adjusting them. Funny thing is I have gotten sunglasses here before first and last time with that attitude. Lens Crafters across the street would never. read more

This review is for Dr. Kim Nguyen. I came to this location a year ago and had a great experience with a different doctor. Unfortunately, Dr. Nguyen was trying to mandate unnecessary procedures for profit not covered by insurance. I have been wearing glasses for 40 years, and the procedure she stated was "mandatory " appears to only be mandatory in her practice. She refused to provide me with any information about who I could contact above her to understand why this was "mandatory." She said "she is the boss" and asked me to leave if I was not going to pay the excess charges. This was incredibly rude and unprofessional. I will not return. Update: I went to a different provider the same day, and guess what? The "mandatory procedure " was not, in fact, mandatory. I received my eye exam without issue and without the unnecessary add-on fees Dr. Nguyen was trying to get me to pay. read more

I went here because the glasses were cute and there was an optometrist on site. My review is mainly for the Optical retail store, but I didn't think the optometrist, Dr. Nguyen, was particularly great either. She seemed rushed and not interested in helping someone who has never had glasses before understand what type they need. After my exam I went into the optical store to try on and order glasses. The woman working (short grey bob haircut, I didn't get her name) seemed annoyed to have a customer interrupt whatever she was listening to on her AirPods, which she never removed from her ears. She was even less helpful than the optometrist. Nevertheless, I ordered 2 pairs of glasses. I did notice when she measured my PD with the iPad, she had me look directly at the camera lens the whole time. After ordering my glasses, my friend and I went to LensCrafters across the street where she got her's. It was an INFINITELY better experience. We also noticed that when they measured her PD they had her look at the top center of the iPad when looking head-on, then at the camera lens when turning her head. She walked away with her glasses that day and they were perfect. When my first pair arrived at Target a week later, I was excited to go pick them up. The same woman with the grey bob was working and seemed just as disinterested in customers as she had the first time. Again, kept her AirPods in the whole time. She got my glasses and gave them to me, but wasn't helpful and didn't have time for me, even though she wasn't helping anyone else. The lenses weren't even clean. They were dusty and had some kind of film on them that she didn't take the time to wipe off. When I tried the glasses on they were awful (after cleaning them myself lol), I thought it was the wrong prescription or type of glasses. I couldn't see anything. My vision is so much better without them. I asked her if maybe the PD was off and she said, "No, that's done with the computer." (But after experiencing how they measure it at LensCrafters, I wonder...) She told me to get my prescription checked but that the dr. would probably want me to try them for a week first. I left with the glasses apprehensively and went to see if the optometrist was there, but she was closed. I knew there was no way I would ever wear these glasses, even if the optometrist wanted me to try them, so I went back and returned them and the second pair that hadn't arrived yet because I didn't trust how they were going to come in. Very disappointed because, like I said, the glasses were cute. However, I found one of the same pair at LensCrafters across the street and they're great. Save yourself the irritation of buying glasses here and dealing with people who are bored with their jobs and just miserable in general. read more

Didn't feel comfortable here at all. She was rushing. They didn't have my trials it then bluntly told me to buy it online when I'm entitled to a free pair. Asked if I wanted my eyes dilated I asked what was the reason and she said "some people do it some people don't" she never explained what does the dilation do. Came back to pick I'm my contacts and they didn't even offer me to try them on. They didn't give me contact solution and the standard free case that you get EVERYTIME you get new contacts. The manager of the optical needs to be replaced. She's always playing games on her phone and don't even bother getting up front the chair when you come in. Terrible doctor terrible manager. I want my money back. I will be calling my credit cass to dispute the charge. I'm not paying for services that I didn't receive. read more

Dr. Nguyen is great. She is very patient in answering any questions and concern. The scheduling process was easy through the online system. After I receive my prescription, i went inside the target to order my contact lenses. The associate was very helpful in terms of insurances and eligible discount. And I received my contacts in the mail within a week! read more

Target Optical - Optometrists Near Me - Springfield, Virginia

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Dr Kim Nguyen and Katie in the Optical retail store provide awesome customer service. Dr Nguyen makes sure you can see better and welcomes all your questions. She makes you feel comfortable and cares about you & your eyes. Katie provides great help choosing the right glasses for your prescription & shape of your face. I highly recommend visiting Target Optical & Dr Nguyen's Office (associated with Target Optical) for your eyecare needs! They're a great team that want you to be happy. read more

I went to the Target Optical mainly to get new glasses. I also needed to get an eye exam for that. Although the shop is inside the Target store, the doctor's office is not. Since Target is a large store it's not easy to find the doctor's office and no directions were posted at the shop inside Target. I ended up missing my appointment and had to go there again later after getting directions. The doctor was efficient and professional when doing the eye exam. The shop staff when ordering and later picking up the lenses were also professional. If you're going there for the first time be advised that the doctor office is outside Target but near the entrance closest to the where the inside shop is located. read more

Would highly recommend Dr. Nguyen. She was very helpful and thorough in the eye exam and contact lens fit. She made some good recommendations regarding what could help with some of the issues I've been having too! read more

I ordered glasses and contacts from Target Optical. I love my glasses and both arrived in a timely manner. The store associate was very helpful, informative, and answered all of my questions. I would recommend this location to my friends and will return to order again. Also, Dr. Nguyen was great and I love the new contacts that she suggested! read more

This review is for Dr. Kim Hein Nguyen, the optometrist associated with Target Optical and not the optical retail store. I originally came to Dr. Nguyen because she was the only optometrist available in the Springfield mall without an appointment on a Saturday. She told me she opened up her own practice just a month ago so she is building up her clientele (she used to work at Visionworks in the mall). The eye exam was for my older aunt. Dr. Nguyen took her time with my aunt and explained her medical conditions carefully. My aunt does not speak english and Dr. Nguyen was patient and waited for us to translate everything she said. It was such a good experience that I decided to go ahead and get my yearly eye exam for contacts. She told me that I had scaring in my eye from eye infections and that I had to be very careful with scaring if I planned to get Lasik. No doctor has ever told me about any scaring (which clearly was there for some time considering there were so many) or explained the ramifications of keeping contacts in too long. My cousin was so impressed that she said that she would be making an appointment to get her eyes checked with Dr. Nguyen. I thanked Dr. Nguyen for being such a caring and patient eye doctor and told her to make sure to get her own Yelp page, so that we could spread the word about her excellent medical care. read more

Dr. Nguyen is an amazing, patient, kind doctor and my whole experience was wonderful. She went the extra mile in calling my insurance company for a minor issue. The exam itself was fast and easy even with my 5 month old with me. Katie was wonderful in helping me picked the glasses that was right for my face. I ended up getting two. Can't wait to pick them up next week. read more

Dr. Nguyen was absolutely great. I was in a bit if an emergency because I had lost my only pair of glasses while tubing. I was calling frantically will over Springfield to find somewhere I could get an eye exam from. I happened to call target optical as a last resort and she informed me she was about to leave but she was willing to help me [huge thanks]. She got me in an out in no time at all and gave me some useful information on lasik. all in all she is a great eye doctor with very personable service and I highly recommend her to anyone who needs an eye exam! read more

Dr. Nguyen was professional and pleasant. I'll be back.