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    15 days ago

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    Portratography

    Portratography

    (14 reviews)

    Kim & Cary are a fantastic duo! My four month old wasn't in the mood for pictures and we ended up…read morewith great shots. I love that you get to see your pictures right away and can purchase the flash drive of all pictures for only $99, easy to incorporate pictures into baby books. They are conveniently located right next to Gymboree in Reno.

    DO NOT EVER PATRONIZE THIS HORRIBLE BUSINESS. I went there today for a 2 o'clock appointment. The…read morewoman, who said she was the owner suggested I arrive 20-30 minutes early for a photo shoot for my 21 month old son, which I did. She had another family ahead of me so I said I would return at 2 for my APPOINTMENT. I waited another 20 mins and asked the employee (rude man dressed as the grinch) how long it would be and he snapped at me saying he didn't know but that it's unknown because they work with children. He told me this a few times. My son was getting antsy so I asked VERY POLITELY what timeframe we were looking at. The grinch man then told me abruptly to leave and NEVER COME BACK. I am the customer. I had an appointment which I had made in person earlier today and since they work with children all the time they should understand that there is a small window for a happy child willing to pose for pictures. But they told me to leave and NEVER COME BACK. I am horrified and stunned at this incredibly poor customer service. Again, I am the customer and was well within my right to ask what to expect since they clearly took extra customers before me even though they knew I had a 2pm appointment on the books. But they didn't care. They feel it is ok to treat a pregnant woman and her 21 month old with such disrespect. Never patronize this business. They treat customers very poorly and were abusive, rude and downright mean. Who does that??? It's Christmas season. How has this become acceptable?? Horrible and the owner Kim (?) should be ashamed and fire her assistant.

    Taryn Lenon Photography - sessionphotography - Updated August 2026

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