Both Johnny and Jessica are very special people. From the moment we inquired about having our…read moregarden hedges trimmed through to the completion of the job we were impressed! They are great communicators, hard working, honest and skilled. Our large country property has English style gardens with lots of boxwood and cedar hedges. Johnny and his crew arrived as agreed, completed the job in short order and left everything immaculate. We were very impressed and give our highest praise to this business. Dr. Bob and Julie Boadway

From my first contact with Jessica on the phone, I felt like a valued customer. She was very warm…read moreand congenial. We couldn't have asked to meet a more down to earth person in Johnny when he came to our home to give us a quote. And not just down to earth, but honest and a man of integrity!!! He saved us $500 or more with his suggestion. Instead of jumping on sealing the deal, he told us that we could save ourselves the money by buying a saw pole at Costco and doing the job ourselves. He saw that it was a job that we could do and he explained in detail exactly how and what we should do. It's so nice to know that there are still honest people out there with integrity that don't just want to take advantage of people. In a world that is so cut-throat, it's so refreshing to know that there are still people like Johnny. He has revived our faith in mankind! We will most DEFINITELY give his company the next tree job we have that we can't handle and most certainly recommend him to anyone we know that needs tree services. This is truly customer service at its BEST!!! Thank you Johnny and Northshore Tree Experts!!!

Ryan and his crew were here promptly at 0830 as scheduled. They were all very efficient and did…read morethe tree clearing safely and within 4 hours, 5 trees were gone and one was pruned expertly. They cleaned as they went and stacked the wood for us in 16 in lengths as requested and they even raked our leaves! Ryan gave us great advice on taking care of existing trees and pruning our lilac trees. Ryan is extremely knowledgeable and clearly educated us about our trees. We would highly recommend them for any tree and shrub work you need. They were also very reasonably and competitively priced.

i'm sure the company would do a great job if they simply showed up- had 1 initial meeting and was…read moreimpressed with what i heard, but after that, they never returned - it 's strange, that was my major complaint with tree service companies that they don't follow up - was promised that wouldn't happen with Downey but it appears their no different than the rest