It was late on a Thursday night that I saw the Instagram post I'd been hoping for for months -…read more"Cancellation at 11:30am, who wants it?" Ummm, well I'm on holidays and it just so happened to be from one of the tattoo artists on my 'to visit' list so I snapped that bad boy up. Walking into Good Luck Tattoo you are hit with a visual overload. Every inch of wall is taken up with framed flash sheets from residence artists or guest artists who have clearly enjoyed their time at the shop. Like all well presented and well stocked (with highly skilled artists) shops there is a steady flow of clients coming in and out of the door, and it seems like the majority of the appointments actually occur ON TIME! Woah! To assist with drowning out the bzzzz bzzz bzzz of that tattoo gun, there is a huge variety of tunes and a lot of shop banter - it's clear that these guys enjoy working with each other. The average hourly rate is $150 p/hr which is totally reasonable for such high quality work. Would defo recommendo!

My 14 year old had her first piercing tear and she hasn't been able to use it for a while. It…read morehadn't closed properly so we were nervous about having it re done. We had a great consultation and felt heard about our concerns and the lady suggested doing it by needle. Which is what I was looking for. She took her time and really made us feel comfortable. It's a great result. Thank u so much.

My 14 year old daughter had her 2nd's done at this store. Upon returning to the car my daughter…read moretook one look at her ears & burst into tears. The piecing had been placed incorrectly. The manager then proceeded to try to deflect the blame onto the first piercings, again done at Frankston. There was no mention that her first holes were in the incorrect position until we returned to the store & if this is the case the seconds should have been placed accordingly, not with a visibly difference gap between the 2 piercings on each side. When authorising the pen marks, my daughter & I would have been looking at the placement of the seconds not the gap that was in between the firsts & seconds on each side. The manager did not want to listen, all she wanted to do was talk over the top of me & blame the customer for a job that had been poorly performed. When trying to deflect the situation onto the first piercings what the manager did not realise was that the first piercings were also done at Frankston also, so they have not only incorrectly pierced my child one but twice now in my opinion. I found the manager very unprofessional, upon returning to the store my daughter was visibly distort & had been in tears & the manager's attitude proceeded to further traumatise my daughter. What the staff & owner of this salon do not understand is that the managers failure to handle this situation correctly gives every Essential Beauty store a bad name. I have had my eyebrows done at Mornington & I'm not sure I will be returning to that store either. Further to this instead of the store or head office calling or contacting me via email after asking for my details, I had to contact them to be told that the store owner had spoken to the staff & they were happy the piercing were correct. I believe maybe they should have bother to contact the customer as promised via phone or email, as only one side of the storey has been heard.......I have since paid a professional piercer to remove the incorrect earring & have the piercing corrected and yes they agreed that the piercing was placed in the incorrect position.......It was not far out, however due to the bruising caused by the piercing gun used it may have appeared to the manager that the piercing concerned may have been placed correctly (I give her the benefit of the doubt here). This whole situation could have been handled in a different manner, not leaving a 14 year old child extremely distort. All it would have taken was a little bit of good will & for the staff to offer to re-pierce one ear & place the piercing in the correct position. It seems to be the practice even for beauty services to take your money first & carry out treatment 2nd.....I ask "Where does this leave you if the work is unsatisfactory?" Upon speaking with others & reading the reviews, please be very weary of having any piercing or beauty services carried out @ Essential Beauty Frankston. Please note: I gave head office & Essential Beauty @ Frankston ample opportunity to contact me via phone or email to fix this situation prior to posting this review.

This place is the best. Mike did an amazing portrait of Jimmy Barnes on my leg - he was super…read moreexcited although a little confused as to why a yank would want such a thing. Great dude, great people, great tattoo

Hands down, best piercing experience I've had in Melbourne. Admittedly, this is limited, but…read more piercing-happy best friend is a repeat attender. It's an odd location for such a brilliant parlour, and whilst they do promote the piercing options, the store seems more interested in selling limited edition framed posters and generic black clothing than sticking needles through peoples' body parts. What convinces me about the staff here is their enthusiasm, their willingness to mutilate their own bodies and the ability to be completely comfortable talking about the difficulties of certain genital piercings without freaking out an interested party. What blew my mind about the member of staff who pierced me was that he had two tongues. Split, healed, and then he had learnt to control them independently. Worth going back and getting more just to see him waggle them about again, no? Unfortunately, I don't think he works there anymore, else I'd probably be a walking nose ring by now.

After years of living with the ugliest tattoo ever, I finally found a gifted, talented young lady,…read moreAubri @Lemurhands to do a cover up and create a beautiful piece of art. Now, I can stand tall and proud and no longer be ashamed of that decision I made 40 years ago! Buh-BYE, Sailor Jerry's Tattoo! Silver Sparrow Tattoo Studio is a beautiful and open space. No dark, dingy, nasty feel in this space. It's likely the cleanest studio I've ever been in. Check them out!

I love my new tattoo, inked by Renata, Lucky 13 Tattoo studio at Burwood, Vic, professionally and…read morefocused

I got my first tattoo here back in March. The service was…read moreamazing, and the price was more than acceptable. The artist made me feel comfortable and helped me understand the process. I'm in love with the result of my tattoo and will definitely be coming back in future!

When you move to a new city, it can be terrible to find a new hairdresser! I've recently found…read moremyself in this predicament, and got brave and tried a new place. I was drawn in by the online bookings & reasonable prices, and got super lucky when I found Kylie at Miss Gertrude! First of all, they treat you to coffee or tea upon arrival (yum!) and Kylie really listened to me and gave me the exact cut I was after. Now, i've had very short hair for a very long time, and it is obvious when someone doesn't quite know what they're doing with my hair. In fact, I got my hair cut at a beauty school/training place for a few years, so I know what a bad cut looks like! Kylie gave me a technically excellent haircut, and what's more, she books in complimentary tidy-up appointments after three weeks. Highly recommended.

I am a very fussy customer. It's important for me to know that I will not only get a good…read moreconsultation, but an enjoyable shampoo experience (this is essential) and to feel that I am really being listened to by passionate professionals. I've traveled the world and this was one of the best most well rounded experiences I have had at a salon. Aesthetically, the space is fantastic. Excellent design, modern but inviting, and everyone is incredibly friendly and genuine. Added to this the level of tailored professionalism by my stylist- Giovanni, Ugh- I can't recommend this salon enough! I'll be going back for sure and I highly recommend that you go to Miss Gertrude for all of your hair needs! (Giovanni is exceptional)

I visited this salon for the first time today, and felt very pleased with the service I received!…read moreThe staff are friendly and professional, and my hair turned out exactly how I wanted it to. I'd definitely go back.