Professional, clean and friendly place. Michelle did my Tattoo and she was excellent. She really…read morelistened to what I wanted and came up with an amazing design. She has a lot of professional integrity and wont comprimise on quality. Her fees are also very reasonable.

I was hugely impressed with every aspect of the spa. The service was impressive , warm and friendly…read moreand the salon was spacious and calming. The treatment I received involved a relaxing facial, expert massage for tight shoulders and a soothing foot treatment. The use of oils and natural products added to the sense of well ordered peacefulness. Well worth the visit! I will be back.

I booked in for a wax at very short notice (same day) and was delighted with this salon. At my…read morefirst step in the door, I immediately felt the calmness and peace that permeates the entire place. All staff are very welcoming and professional, with such a gentle, warm, friendly manner. I waited only a short time and was never left to feel ignored. My therapist, Julie, was marvellous. The treatment rooms are private and peaceful. I wouldn't hesitate to come back again. Well done, thank you.

Sadly, a disappointing experience with Wax & Laser's laser services. Very disappointing experience…read morewith W&L. I was client of Wax & Laser for 2.5 years, from 2019 until end of 2021, during which time I did laser treatments. Sadly, my results were very poor, which I raised with them several times. W&L have a guarantee in place, and they may give you 5 free sessions if you purchase 8 of them and at the end of those 8 sessions, your results are poor. This was my case. As I am not a subject matter expert, I assumed that after 13 sessions I would see better results. This is what I was being told too (they estimate an 80% hair reduction, but make you sign a form stating that results are not guaranteed). As I didn't really see better results after my 13th session, I raised this with Wax & Laser again, and then asked for a refund, but offered to go in for an assessment so that they could see the results themselves in person (I had sent them photos). During this time (post treatments) my interactions were via email with Roger Thomas (owner of Wax & Laser Limited with his wife), who flatly rejected my request (I ended up requesting a part refund, as I also acknowledged the cost it was for the company to provide me with 5 sessions under their guarantee). I never got an answer in response to my offer to go in for an assessment. In my unsuccessful email interactions, it was suggested it may be due to hormone imbalances or PCOS (quote) "we have a long experience of treating clients with this condition and they do need to receive regular ongoing treatments because the hair grows back in exactly the same way yours has". In response to the above communication, I sent Wax N Laser medical results from some tests I had done not too long before this (including hormonal testing), refuting their assumptions. Despite a follow up, to date, I have not received a response to this. I called the Lower Hutt branch on Thursday 14 April at around 9:05am, to simply check if my last two emails had been received, and was told by one of the lovely staff that these had been received but that she was "not sure, but she thought that Roger was not going to continue to reply to my emails". My last interaction with this company was last week, as I requested all the personal information they held about me, to see what had actually been noted down on their system. They only responded to this because it was an OIA request. I am sure Wax & Laser is a good company and most of their laser clients see great results. However, when there is a small percentage of people who don't, and have shown you that they do not have 'hormonal imbalances' nor any other health issues, I expect a company to do better in providing a remedy to such clients. Instead, I was eventually ignored (apart from the response to the information request). For this reason, I would be very, very careful to go to this place for laser, and pay such a large sum of money in advance. Their initial consultation does not indicate at all whether treatments will offer you good results, and in the end you might end up having essentially wasted $2000+ dollars! I am giving two stars because the place is clean, tidy, the ladies (staff) are lovely, helpful people and I am sure their other services are fine.

I recently went in for a first time brazillian and half legs was a good experience i do recommend…read morepeople try this place out. The people are awesome and friendly i felt comfortable and im usually a real insecure person we had alot of laughs before i knew it we were nearly done. really loved my experience and i am going back... THANK YOUZ ALL FOR AN AWESOME TIME..

Barber shop st the back of empire skate shop. Funky place who do cuts and shaves. Have had my hair…read morecut here before and got s good cut from an experienced barber. Today the guy was friendly enough but a bit tentative with cutting. Didn't know how to do a razor cut. More comfortable with clippers. Fading in not that blended. Overall pretty average and typical of so many barbers who are not trained properly. I think we should instigate a requirement that all barbers show a certificate of training!

Awesome barber shop Liam the main barber does really great cuts very friendly an clean an tidyread more

I had a great relaxing massage here. The Wellington location is convenient and right in the CBD…read more Pitchaya was my masseuse. She is an experienced masseuse and very friendly. She focused on the neck and shoulder areas that needed attention. I recommend her for a massage. Also, Supranee who scheduled the massage for me was friendly. If you are in Wellington and need some relaxation, go to Niyomthai Massage.

I walked in off the street and asked for a full body massage. The receptionist asked if I'd like…read morefeet included, for an extra $5. I'm so glad I did. My masseuse, Labuna, was strong and spot on. The premises were clean 'tho spartan. Labuna treated my poor feet to the best work-over ever, then proceeded to a firm but tender massage ( as I wanted ) that found and dealt to all the sore spots on my body, several I didn't know I had until her magic hands found them. The only downside was that as soon as the massage finished she said 'finished' and left the room, never to return. I would have tipped her had she stayed, but maybe she left rather than deal with the possibility I would ask for extras. I recommend this Dixon St establishment to everyone.

Fantastic place! The massage therapist was amazing at her job and they had a great special - $15…read morefor 15 minutes of neck and shoulders. The place is tucked upstairs and out of the street view, which I normally dont like, but took a punt and wasn't disappointed. The only downside I found was being able to hear other staff eating lunch and talking in the next room... But obviously that wouldn't happen all the time.

Very nice spa on edge of Wellington CBD, by the bus station. When you arrive you wait for your…read moreappointment in a room which has herbal tea and beds/chaise to relax in. Feels very relaxing and quiet. They do massages and facials, I didn't try but the treatment menu had lots of options. I had a mani and pedi both of which very good. She took her time, it was relaxing. And after, you go back into the chill out room until you are ready to leave! They have some products for sale in the reception area. Really nice staff here, relaxing ambiance. Would come back for other treatments. Oh, and they open 7 days a week!

Fabulous place! My…read moredaughter and I both went here on Thursday and you pretty much have the place all to yourselves. She had the massage, mini-facial and pedicure Package. I had the Environ Deep Cleansing Facial. After your treatments they offer you tea and can relax in their mini lounge. Both ladies did a superb job and were extremely friendly! Their product line is also quite lovely and you can ask the ladies all of the products that was used in your treatment. We will certainly return! Quick tip: You don't need to tip in NZ but they appreciate it if you do.