I was reading the reviews and some how she did the same to me as well, I scheduled a month out my time is very limited so when I make appointment it takes time from my work schedule, 1st appointment she canceled a hour before the appointment due to feeling sick so I understood, the second appointment she canceled due to a tooth she had to get fix again a hour before the appointment at this point I was already looking into different places and so I was going to give her one more chance before I made this review, so I texted her if I could reschedule for a later day due to waiting two months already and I have yet to get a text back from her, bad customer service would not recommend to anyone at all save your time and go somewhere else. read more

Taylor & Company - Massage Therapy Near Me - Brighton, Colorado

She doesn't even deserve 1 star! Like many other people, I wish I would have read her reviews on here before I purchased a Groupon. I had the same crappy experience as others. The first time I requested an appt about 2 weeks out. It was never confirmed. So a couple of days before the appt, I sent her an email thru her website asking her to confirm my appt. I didn't hear back until the day of the massage. She texted me and said that she's unable to make my massage appt because she was in pain that morning and had to go to the er. After reading these reviews, she seems to have a lot of things happen at the last minute. Unfortunate or.......???? The second time I requested an appt about 3 weeks out. She never confirmed (or accepted on her end). Again I sent her another email a couple of days before asking her to confirm and nothing!!!! No confirmation, no reply, and not even another one of her lame excuses, NOTHING!!! I cannot speak of the quality of her massages as I never got one, but I can most definately say this, her work ethic sucks and she's full of excuses. As a small business, you'd think that she'd try to go over and above to build her business. It doesn't appear that way. read more

Sharee is an amazing massage therapist! She focuses on the problem areas you mention. I came in with severe low back pain (bad enough that even driving over was hurting) and left feeling much much better! She can be rough if you tell her, but she makes sure pressure is good for you. As a fellow massage therapist, I'm particular about who I see. I definitely recommend Sharee for your massage needs. Thank you so much, Sharee! I highly recommend her. I need to schedule an appointment for my husband with her. read more

I purchased two massages, one for me and one for my mom, through Groupon back in March. It is now mid July and I have yet to get a massage. I have made 6 appointments since March, all of which were cancelled by Sharee. 4 appointments were cancelled the MORNING of. Keep in mind that my mom and I both took time off of work for these appointments only to have them cancelled a few hours before scheduled. Sharee will text to cancel but will not respond to any further texts or emails, even after multiple attempts. I purchased these massages for relaxation and the experience has done the complete opposite, and I have lost money from missing work. I wish I could leave this review on Groupon to warn others but I cannot since I have not been able to redeem my purchase. I have now found reviews from others who experienced the same situation with Sharee. The amount of excuses she has are incredible. It's not impossible that all this bad luck lands on times she has appointments with new clients, but it is improbable. Cancellations happen, but ignoring several communication attempts from clients is unprofessional and unacceptable. I wish I would've researched her company before purchasing. read more

The whole experience from beginning to end was completely awesome. From setting the appointment early in morning due to my schedule at work, to the location. The therapist Sharee was one of the most professional I have worked with in many years. Her detail to the information needed before such as health issues and why you're there made me like the experience much more. Her detail to what type of pressure I wanted also made me more comfortable to what I was about to experience. Her table was heated and the music was perfect. The hour went by and I wanted to stay another 2 just because of how great it was going. A bonus is she text me later in day to see how I was feeling and to make sure I was drinking lots of water. It had been 3 years since my last massage but this will only begin yet more regularly scheduled appointments. I haven't felt this great in long time. Thank you Sharee.... See you soon. read more

Sharee is a fantastic therapist. I have been dealing with debilitating neck pain for the last month, after 1 session I already feel so much relief! Already got my next appointment booked!! I would definitely recommend Sharee read more

I wish I would have read the reviews before purchasing. I purchased this on Groupon and tried to book a month out and found out she only had certain availability for Groupon so she offered to extend by one day. The day of she cancelled due to her son being sick, which makes sense, no big deal. I reached out three times after and never heard back read more

I agree with other people that Sharee doesn't deserve even 1 star because of her ethics. Massage by itself was good, but be aware if you buy on Groupon, your time will be caught by at least 10-15 min short. I experienced it every time I was there (3 times). So you don't get your great discount. And of course the cancellations. She is the QUEEN of it. I was cancelled 3 times more than I had massages, several times I was waiting by the locked door because she wouldn't show up. Communication with her is almost non-existent. In half a year I was trying to visit her she had at least 2 covids, buried several members of the family, was in a car accident, kids have constant illnesses and school emergencies. The bottomline is - SHE IS A LIAR and doesn't want to work according to her schedule=prommisses.Last time she canceled me again, I asked for an extension of my Groupon expiration date, she didn't reply at all. I complained to Groupon, and they reimbursed me an unused amount of money.  I don't know if she treats only Groupon people like that or also regular customers too. But I don't want to find out- too much stress to deal with her. read more

WOW!!! The only word I have to describe the unfortunate experience with Sharee Taylor and her lack of service and consideration of people's time. I purchased a Groupon for a 90-minute message with Sharee, her availability is very limited, my appointment was booked 1 month out. March 7th appointment at 1:15 PM, Sharee text me at 11:15 AM to cancel and reschedule "car trouble". I of course was not happy expressed my dissatisfaction to Sharee. She was apologetic and we rescheduled for Monday March 9th at 8:00 AM and the audacity of her to be a no call no show at her own place of business, not responding to my text or phone calls. I not only recommend staying far away from Sharee Taylor (Taylor & Company Massage Services), I also recommend she be barred from offering any Groupon Services. read more