My mortgage company contacted him on a Monday and instructed him to call me and set up the appraisal. On Friday the mortgage company called me and asked why the appraisal had not been done. Of course I had no idea. They gave me his number and when I called him he said he had been "busy". We set up the appraisal for the following Tuesday, a full seven days behind schedule. When he came out he spent more time peeking in outside storage buildings than he did actually looking at the house. He seemed aloof and inexperienced, even with his own equipment. He was gone in 25 minutes, a record. We've had 4 appraisals done in the last 7 years and the value of our home has steadily increased. His appraisal came in $40,000 less than the last one that was done just 11 months before. The issues with his "appraisal" are too numerous to go into here. Suffice to say, using him was a total waste of time and $550. read more