After being with this place for several years, the past few months have unfortunately not shown the…read moreresults of that. After getting into an accident this summer, I was given a lukewarm reception and even less personable service when it came to filing the report and the car inspection (e.g., walked into the office to only be waved off to the back of the building without directions or assistance and wait nearly half an hour in 90+ degree heat without any concern for a "long time customer" as their always-punctual bill stated). Afterwards, I only received notice in the mail that they will be adding my boyfriend as an additional driver, which was fine. However, I received another notice in the mail that my insurance will be discontinued at end of the insurance cycle due to lack of info about my boyfriend (strangely enough, his info was given on the report). No requests for details were given in the first notice (I looked 4 times, by the way), no courtesy phone call, nothing! Since I wasn't given the benefit of having time to work on any issues, I don't plan to give this Nationwide the benefit of taking more of my hard earned money. I expect professionalism in these situations as well as the services for which I pay, and this was far from it.