Just ordered my hot tub! Working with Eric was great. He was able to give me the pros and cons…read morefor my particular situation. He kept in touch with me while giving me time to think things thru which I really appreciated. Looking forward to some relaxation!

Had to go through Backyard Leisure to order a pump for our hot tub, and set up an install when the…read morepart came in. The tech who came out, Stone, was amazingly helpful and friendly. He went above and beyond to get our tub operational. When he discovered there was a small leak with the filter lid preventing circulation, he tried everything to make it work, but unfortunately couldn't. So, he offered to put in the order immediately and have the new part shipped to our house. He also gave me a workaround to keep the tub warm until we could complete the minor filter fix ourselves to avoid draining the hot tub again. As a first-time hot tub owner, I appreciated that he walked me through everything and tried his best to find a solution to our problem. Thank you, Stone!

we needed a patch fix for a hole in our above ground pool. Noel with imperial came out and patched…read morethe pool in minutes. it was fast easy and can barely see there was ever a hole. The price was super affordable for us as well. I HIGHLY recommend this business for all your pool needs. Thank you again for fixing our summer for my family.

Noel and his crew are absolutely amazing! Noel was the only one of the local pool companies who…read morewere willing to help us replace our pool liner. Fast, professional, and honest service. We cannot say enough about how great these guys are. Noel and his crew even adverted a disaster which would have cost us the pool and thousands of dollars. Simply amazing.

Very helpful staff. They take the time to explain everything. Try to avoid at Saturday morning as…read morethat is probably their busiest time.

An amazing pool store with super nice staff. Best pool store in town, hands down. Always willing to…read morehelp and dont rip you off when you need them.

If zero stars was an option, I'd 100% choose that. Tom &…read moreErin Carter are the worst kind of people. They left a massive hole under our pool, and then trapped our cat under there who was then buried alive. When we found this out, we notified them and was told that Tom would call us. Never did. Took him 5 weeks to reach out via email and he was trying to charge us 10,000 more dollars for us saving our cat from his shallow grave! Now he is not responding to us (almost 3 weeks now) and I've heard (from the pool manufacturer) that he isn't intending on finishing our job. We are out A LOT of money. Please beware of these people, they have several businesses they try to open and fraud people then close.

Tore up my yard. Did a terrible job grading the site. When the first heavy rain washed mud over the…read moreretaining wall onto our brand new fiberglass pool. He lied for weeks about coming back to fix the issues. He never came back after he received payment

Awful customer service. It's one thing when McDonald's forgets to put pickles on your burger,…read morequite another when the ozone generator you paid for wasn't installed... then got charged $159 for the "service call" for the part they forgot to install... then it leaked...second service call... now another major leak less than a year after purchasing the hot tub. My hot tub causes nothing but anxiety and stress.... And it completely defeats the purpose!

Excellent customer service. Very kind people, very understanding very professional. I wouldn't go…read moreanywhere else. We traded our lemon Hot Springs envoy 2014 in and actually got a brand new caldera. Utopia series cantabria, thank you. All we even got to talk to the owner earl

It took from the first week in May to the end of September to put in a new pool liner which was…read morenever completed. Mike let the new liner sit so long the with not water in it, new liner developed at tear 36 inches long and he put a patch on it. He agreed to order a new liner and never did. STAY AWAY!!!

From the owner: At All Types Pools and Spa Company, we take care of all pools as if they were a part of our home…read more From repairs to regular maintenance, you won't find a better Bartonville, IL pool service elsewhere. PRO liner services PRO inground prep and pool painting PRO rehab & remodel all pools

Super helpful! We were searching for parts to an older pool and they came thru for us! Great…read morepeople to work with.

From the owner: D & L Pools specializes in the sales and service of above and inground pools as well as Nordic and…read moreAspen Spas. We have locations in Peoria, Illinois and Hanna City, Illinois. At D & L Pools, we strive to offer the customer the best of every aspect of the swimming pool industry by providing quality products, phenomenal customer service, tremendous value, and the ultimate in customer satisfaction. Our highly trained and professional team is here to work with you every step of the way to make sure that you have a wonderful experience when installing your pool or spa. We offer the following products and services: Above ground pool sales, service, and installation Inground pool sales, service, and installation Spa/Hot tub sales, service, and installation Poolside water testing Leak detection & repair Pump repair & liner replacements Weekly maintenance & cleaning Filters, pumps & heaters Parts department & accessories Pool Covers MagicStream Laminars