As a homeowner, landlord and real estate professional, I'm always having the need to get sewer work done, or have clients that need it. I've worked with lots and lots of sewer and drain companies and have several that I've liked using.
After a peculiar problem with a clients home yeilded multiple drain services to visit a home, my only choice was to contact my plumber for a bid on excavation work. While this seemed to be the only option, there was something really wrong because the sewer lines were all newer, and there was a strange substance blocking the line. I called my plumber and explained the situation. He encouraged me, "Chris, just call Brian at Taylor Sewer." He'd referred him before, and we'd used them, so I knew his respect for them and made the call.
Brian spent the entire day working non-stop to figure out the problem. The outdoor cleanout had been destroyed when a garage was built, and whoever installed the plumbing did so incorrectly. It was a drain inspectors nightmare. Instead of walking away from the challenge, Brian tried several different ways, and stayed working until he had a solution. We still had an issue, because once he located the broken cleanout, it had to be reconnected. Taylor came back and worked for hours to try to dig down and find the cleanout. It turned out that since it was installed improperly, the sewer line was re-routed incorrectly and it was a nightmare. The fact that Taylor made it their problem and didnt' walk away until the job was done and didn't change their price, made it tolerable. I can't say that I've ever had a better professional expereince!
Since then, I've had Taylor out to my own properties and referred them to many others. The level of experience is far beyond what I've ever seen in the business. Having 'grown up' around the drain business, Brian and his team have generations of knowledge brought on each service call. read more