Ted is amazing, how quick he responded, how he dealt with the situation and solved the problem. Very knowledgeable and personable. His price was very reasonable and great value! Thank you for your awesome work today Ted! We appreciate it read more

Ted is the best! He sorted a complicated hot tub cover failure by installing reinforcement, swapping out damaged panels and ordering a new cover for us thereby saving us an entire hot tub replacement. On top of that his rates are fair, he's a solid communicator and he's the nicest guy in the world. Highly recommend!! read more

I can't say enough good things about TC Pool and Spa Repair. From the moment I contacted them, I was impressed by their professionalism, responsiveness, and genuine care for getting the job done right. We were dealing with a frustrating issue with our hot tub that several other companies couldn't seem to figure out. TC came in, assessed the situation quickly, clearly explained the problem (in terms I could actually understand), and offered a fair and honest quote on the spot. What really stood out was their communication and reliability. They showed up on time, brought all the necessary parts, and got everything working perfectly--no drama, no upselling, no surprises. They even took the time to explain how to properly maintain the system moving forward so we wouldn't run into the same issue again. In a world where good service can be hard to find, TC Pool and Spa Repair is the real deal. If you're looking for knowledgeable, efficient, and friendly pros who truly know what they're doing, this is the company to call. I won't use anyone else. Thank you for saving our spa and our sanity! read more

We live in Moraga and had our pool/hot tub heater replaced by TC Pool and Spa Repair. 5 Stars. Ted did a wonderful job. Professional, fair price, explained how to use the new equipment and was easy to get in contact with. Definitely will use TC Pool again when the situation arises and highly recommended for others. read more

Ted is very helpful, honest and conscientious, which feels rare these days. I have a problem with my jacuzzi and he pulled the board and diagnosed it and for free, how cool is that? read more

I was having trouble with air getting in my pump return lines. Ted took two calls from me and helped walk me through some potential causes. He provided some great pointers that got me on the right track. Pretty awesome to provide that kind of service without immediately charging a couple hundred dollars to come out for the same advice. Thanks Ted. read more

Called Ted and asked for help. Gave some pointers and things to buy when our hot tub was leaking if we wanted to try to fix it ourselves. We tried this fix on our own which mostly worked but felt I should call in the professional. Ted was awesome. Showed up and jumped in right away. Fixed some other potential leak spots that correlated with the first leaks problem. He did what it took us a while to figure out in a fraction of the time and that alone makes it worth to call him. Him being pretty cool was the cherry on top. Awesome guy. Super chill. Knew his stuff. Very grateful. read more

What can I say, Ted is Great,,,!! Very knowledgeable in his craft and quick to respond. Easy to communicate with and gives you accurate details and pricing. Honest and cool, this guy is going to heaven,,,!! read more

Ted is very responsive, knowledgeable, and keeps his word. I would definitely recommend him to anyone looking. Thanks Ted!

Awful. just called these guys to make an appointment and I've been asked several questions that make it seem like an interigation. Rather than come by and assessing the problem (and most likely answer their own questions) they also make you feel stupid. I'm not sure what the point of that conversation was...guy told me "these are things you should know"...but my question is, if I knew what to do, I wouldn't call a "specialist" right? Rude initial call and snotty attitude in the beginning would turn any one off right off the bat. Perhaps use that energy to gain the business and trust of the customer first perhaps? Don't call these guys...other competition out there that treat you so much better.. read more

great and punctual service. a bit pricey though. he correctly diagnosed my problem over the phone and came with all parts to make the repair. read more

So I was doing my cousin a favor while he's down with the jacked up back and changed his pool pump out. Not being a pool guy and understanding how the valves work, I called TC! Without skipping a beat, he instantly helped me figure out the valves and walked through the system with me so I could get the new pump and skimmer working ! At the end of it, we shared a few laughs and decided we should go have beers together! He then told me that he's available anytime I had more questions! It's refreshing for me given the craziness in our world and the lack of customer service you generally receive. This guy is top-notch and I would highly recommend him for anybody who needs any kind of pool service. Thank you brother read more

This was the best and greatest service ever several others came over and could not figure out what was wrong with my Pool the minute I contacted him. He came that day found everything and fixed it within two days and it was a lot to be fixed and he did a great job I could not be happier and I will definitely use him in the future and I recommend him over everyone else that I've ever tried to use to fix my pool. read more

I've had consistent leaks with my new spa and Ted was so helpful. I called sharing what I had already troubleshooted and he quickly jumped in to help fix the issue at no cost over the phone! So rare to find a really honest contractor sincerely looking to help vs just make a buck. Can't recommend Ted more! read more

Provided me very helpful guidance on my spa. Very knowledgeable and clear instructions. Highly recommend.

Got in touch with Ted to set up a diagnostic for our spa leak. He very patiently answered all my questions & walked me thru the diagnostic steps over the phone and we figured out what the issue most likely is and I'm now working on the simple solution he prescribed. Obvi a lot of spa issues require in person servicing but I really appreciate when someone can help out and save everyone the time (and money!). Thanks, Ted, and we'll be back in touch for any future issues as they come up. read more

Super friendly and knowledgeable guy. Would definitely hire him again in a heart beat!

Our pool heater gave out, and I reached out to Ted to help us getting up and running. He was fantastic from start to finish. Despite me being pretty sure we needed a full new heater, he talked through options to try to fix our current one (despite it being almost 15 years) which I appreciated. Ultimately we both agreed it needed to be replaced and he did a fantastic job on that work. His pricing was clear and transparent, he was quick to reply and help any time I had a question, he was prompt on the work and kept the worksite clean. I will be using Ted for all my pool maintenance work moving forward! read more

Highly recommend, clearly they know their stuff and I appreciate the explanations and how to tips to take care of the spa in order to reduce cost and maintenance! I wish all service people were this good. read more

I decided to try and do the weekly maintenance on my spa since my husband is at work and I want to use it later today. I was so proud of myself because I thought I had done a great job and was just letting it run for a while to ensure it's sparkling. Well then I came outside and it was off completely. I had no idea what to do so I call and spoke with Ted and he was great! I was willing to have him come out to take a look but he tried to save me some money and gave me a quick troubleshooting session over the phone and solved the problem in a couple of minutes. Super appreciated! Thanks! read more

Very helpful and experts in their field. We had an issue with the hot tub was Ted was kind enough to provide us guidance and troubleshooting steps over the phone. We were able to fix the issue quickly. Highly recommend them. read more

My pool and its filtering system was installed over 40 years ago, plus I had patched in different components as they broke with no foresight into how they would play with other parts. Ted was able to fix my heater, automate my values, and integrate the system into a really cool digital solution (which required a lot of resources) to make everything work perfectly. Plus, I'm confident if things were to go sideways, that he would go out of his way to fix them ASAP. read more

TC Pool and Spa Repair - Upgraded pool system - Pool & Hot Tub Service Near Me

Ted was awesome. Called me back in minutes. Came out the next day on time. Diagnosed the problem with our spa. Gave us options and pricing to rebuild or replace the pumps. Then came back and did the work efficiently. There was an issue with the way the pump was originally installed, so he cleaned out the threads and took the time to fix it properly. Then he refilled and checked for leaks and had me come see that things were dry and ship shape. Cleaned up everything and even tightened up the spa sub panel that was loose. Thanks so much Ted! read more

I called Ted in a panic on a Sunday morning. My pool pump was leaking and it was flooding my neighbors garage. Ted answered my phone call as he was driving and out of town. He spent 30 minutes on the phone & walked me through a temporary fix and saved the day. Later in the week he came out to diagnose the pool pump problem and I also asked him if he could get my 15 year old spa working and back to life. I had been experiencing an electrical problem and 2 other previous spa techs were unable to solve the problem. Ted told me what my problems were with both the pool and spa, he explained the cost for both labor and parts, he provided the solutions and told me how long it would take to get the parts. Days later when the parts came in, he came by and fixed the problem. I would highly recommend you give Ted a try. He is knowledgeable, dependable, reasonable and he will help you with your Pool or Spa dilemma. I know I have his number saved in my phone for any future pool or spa challenge! dg read more

I didn't get to hire him but called about a potential leak in my pool. I was astonished to see how honest Ted was in declining my request and referring me to another pool company. He asked me few relevant pool questions over the phone and was able to identify the potential cause. Honest and knowledgeable read more

So glad we found this company - Ted was fantastic. We came home from vacation to a green pool. Ted answered immediately when I reached out, was extremely communicative and helped us replace what we knew was an undersized pump for our pool. My husband and I had endless questions because we wanted to ensure compatibility with a potential solar system next year - Ted patiently and expertly answered them all and even ended up saving us $1500 by recommending a different brand of pump. He solved every problem he encountered installing our new pump including electrical issues due to our house being older. He made sure we knew to apply for rebates from PG&E for the upgrade and was just in general extremely pleasant and nice to work with. I'd recommend him any day and if we ever have a major pool issue again, he'll be the first person we call. read more

After considerable anguish over our faltering pool pump, Ted came out and put in a new pump. Reasonable price, efficient job, explains what he is doing, very personable. When I called a few weeks later with questions about resetting the mechanism, he very patiently talked me through to a solution via the telephone. Very happy with his work! read more

I was having issues with the dreaded double dashes on my 2014 Hot Spot Relay. This commonly is a pressure switch issue with these tubs. I'm a fairly handy person so I went ahead and tried replacing the switch myself. I was still having issues so I called Ted. Firstly, he is a very pleasant individual to talk to and quite knowledgeable. He spent a great deal of time with me, even telling me how to troubleshoot using a current testing device. Most people don't give you that kind of time. If I could give Ted six stars I would! I was able to get the tub running but I will definitely be calling Ted if I need help! read more

Can't say enough good things about Ted. He patiently walked us through the whole process, was highly informative, always on time, extremely professional, and went above and beyond for us. He turned an intimidating project for us into something manageable and digestible. We love our new pool, it's running great and Ted took great care of us. Highly recommend TC Pool and Spa. read more

Ted and his team at TC Pool and Spa Repair recently replaced our seven old leaking solar panels with new ones. They did a great job and it took less than a day. Ted is personable and knowledgable. I whole-heartedly recommend his company for any pool or spa work. read more

TC Pool and Spa Repair - Our new pool solar panels - Pool & Hot Tub Service Near Me

Ted calls back! And follows through! And explains stuff! And fixes things! (He fixed our pool heater.) He's what you wish others would be like - even though they should be. Thanks Ted. Let's all be more like Ted. read more

We contacted TC Pool (Ted) for a complete system overhaul. Essentially, our system was about 30 years old and we decided it was best to swap everything out and also do a saltwater system. Ted came by the next evening and reviewed what we had and what we wanted to get accomplished. He was perfectly aligned with our budget so we decided to give our over job to TC Pool. Ted came in on Sunday morning and worked throughout the day and into the evening to make sure our pool was only down for a very short time. The system runs great and we have exactly what we wanted. We would strongly recommend TC Pool and Spa for just about anything to do will pool equipment. read more

Call Ted!! He is a great guy and knows his stuff. I called and he was there that very day to check out the cranky pool filter. Diagnosed, recommended an economical part I could order and returned to install. All is working again! read more

Ted is an expert. He showed up promptly and was very knowledgeable about specs for our 35 year old pool heater that had stopped working. He attempted to get spare parts for repairing our old heater rather than immediately selling us on a new one. But parts were not available, so he helped us purchase a new one and installed it without delay. He even pointed out how to tweak our gas input system so it functions better. Overall very knowledgable, prompt, and positive, and got the job done well. And our pool was ready for the first afternoon of swimming for the season. read more

Ted is very patient and detailed during the quote process. Given the current situation, he managed to secured the pumps, filter and the control board in a few days! Super easy to work with! read more

Terrific experience! We had a small job and Ted was super helpful and responsive. He took the time to troubleshoot with us and made both appointments happen within days. Awesome service! Thank you. read more

Ted was helpful diagnosing a problem over the phone. He was the only one who answered!

Don't waste your time trying to find somebody who's honest and does the right job. This guy is the one you want to work with. He has several times said I' can come out or I can walk you through it and save you the money. How much more can you ask? On the times he did come out. It was fixed and fixed right the first time. I highly recommend Ted. read more

Ted has been helping me deal with a bad hot tub heater. While we haven't interacted in person, he's been answering dozens of texts, calls, and helping me debug the problem over facetime. What I like about Ted is that he is incredibly responsive - including nights and weekends. I find that to be a rare trait in this area. I highly recommend working with him. read more

Ted at TC was amazing. We missed checking our pool for a few days and had a green swamp on our hands. Called him on a Thursday and he was by Friday to diagnose it. Unfortunately our pump had to be replaced but he shuffled it around so was back on Monday with a new pump. He also grounded the electrical to bring everything up to code. Lastly, he threw in free shock to bring our pool back to blue and fixed a leak in the booster free of charge. Highly recommend him. read more