Td bank is good because the hours they have. If you make money twice or more a week you'll need a Td Complete checking account. Savings is for the chumps you better get you an money market account. Or just invest. They also have stander credit cards that help you start off. I remember getting the $300 secured card It will make your credit boom! Hope this review helps the atms are also always updating and 24/7. If you need help Call the call center they are 24/7 aswell. read more

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I've used TD bank for a few years. Can't get a hold to a live person to help me to log into my online banking. Every time I call, it's only a answering machine. Even the main number, forget it. Lousy service. read more

i can name more times that the atm was broken than it was accessible. fix your atms or i will start taping fish to the atms

I used really like TD bank. I can't stand the fact that they now do not open until 9:30. It is ridiculous. No longer America's most convenient. I will changing banks soon. UPDATE Went through the drive through after waiting 15 minutes I got to the device where you send docs to the teller. I got no greeting from teller so I started waving and They accurately said we can't hear you. Do you need something. I replied that no I just waited in this line for fun. They then helped me. It is Common business sense and courtesy to ask customers what they want when you come to their "counter". TD Folsom has none. read more

This bank and 9/10 of the departments are just awful. They have been giving my elderly mother the run around for months about her mortgage insisting she hasn't paid. it was their fault because not only was it paid, they were putting her payments in the wrong acct. this morning she received a call from a very rude representative, she argued with my elderly mother and in response my mother said "what is wrong with you ppl over there" the question she was asked in return.... "what do you mean "you people" yes this representative was a person of color. she knew exactly what my mother meant yet she chose that response. my advice to this rep... get a new job because clearly you have issues and cannot act as a rep for this company. read more

Typically, I would not rate a bank, but the ATM at this one bothers me so much that I would rather pay the $2 fee and use the one at Wawa. (Yes, I know the ATM at Wawa is free, but TD Bank - you know, America's MOST CONVENIENT bank started charging a non-branch ATM fee with every transaction. Very convenient.) Anyway, this ATM is perhaps the slowest one I've ever seen! The simple task of inserting your debit card is a pain in the buns. (You honestly have to hold it there for a few seconds for the machine to detect it, and then it will s l o w l y pull in your card). You hit in your pin and have to wait a good 10 seconds before anything happens. (I know this doesn't seem like a long time, but in today's world 10 seconds per screen is an eternity, especially when there are 5 people in line waiting for you to finish.) I just don't understand it! ATMs are supposed to save you time. End petty ATM rant. ...That felt good! read more

I closed my account at this bank and it took them four times to do so. If I get another bank statement from them I swear I will scream. They have really great hours but their customer service is horrible. read more

I've only been to this location once but from what I can remember, it was pretty much like all the others.

Because of the rudeness and disrespectfulness of two tellers at the Folsom branch towards my elderly aunt , I closed my account with TD bank ! read more

Usually making a deposit at this branch is easy. This review does not reflect the tellers but rather the management so I am clear. I recently I made a deposit of five checks totaling $6,000+ in the ATM and received a receipt with the check images. I got a call from Tu at TD bank a week later that the checks were lost, they had looked all over for the checks and they just vanished and did I by chance make photo copies of the checks? I don't make a habit of photocopying checks I receive but I have the receipt from the ATM. Tu asked if I could email her the receipt, I did. The next day I got a phone call again from her asking if I could bring in the receipt because the picture wasn't clear. I brought in the receipt and was told it didn't have enough info on it and they need the paper checks that they lost. Then I was asked if I could call my clients or if Tu could call to get new checks for my business checking account. I explained that I don't advertise. I get my business by word of mouth from happy clients and I asked if they could pull security footage to see where the deposit went. I also told them that this deposit was the first deposit I made at an ATM that accepted multiple checks at the same time and if it was possible the checks were in a different part of the ATM. They told me that they needed a Cort order to access security footage and that it was a new ATM but no the checks were not in there. I asked them to look a little more before I contacted my clients. I called my clients and asked their permission for TD bank to call them. They called one of my clients on Thursday, and he canceled his check. The next day the checks were found in the ATM that I deposited them at. When the checks were found the manager asked me if customers had canceled checks and if I would be able to call my customers to have them un- canceled by their banks. I said no the one client who did was mailing a new check and I wasn't going to bother him further on this issue, this was not his fault. I spoke later to this client in regards to another job he needed me to do, and he told me when the manager from Folsom TD bank called him he mentioned that my client banked at Philadelphia credit union, and mentioned the possibility of him banking with TD. My client didn't think that call was the time to ask about that, and I agree. read more

If i could give this place zero stars i would. This place is the worst ignorant staff especially in the customer service area. This place is more fustration then its work. My suggestion to you is take ure money and run to another bank!! read more

I would NEVER recommend TD BANK TO anyone, they do not have their customers backs and protect their money. They allowed me to be ripped off by a merchant for service I did not receive. The customers service is 5 thumbs down. read more

TD bank as a whole is the Worse bank ever. As long as you don't have a issue its fine. They are slow to resolve issue. Their Customer service has to call customer service to resolve issue and it's still await time. read more

I started banking at TD when it was Commerce Bank, and I'm just too lazy to switch. Besides, I only keep a checking account here as my savings are split between Vanguard and Synchrony Bank. Anyway, since the ATM only dispenses $20s, I withdrew $60 and went into the bank for a $50 bill and $10. When the teller asked for my account number, I questioned the need since I was exchanging, not withdrawing funds. She replied TD Bank only exchanges money for depositors. I couldn't believe my ears. I thought I lived in the U.S. where money is money and you can go into any bank to exchange bills .. well, obviously, not at TD Bank. Puts a new slant on "America's Most Convenient Bank." read more

This bank is so terrible that Google won't even let me review it. I've unfortunately been with this branch since grade school, and now that I'm older and know better.... all I can say is run away. Far, far away! The fees they run you are absolutely outrageous, the service is slow, and holds take way too long to clear. There is no excuse, and over the last decade they probably have taken thousands of dollars from me in fees. I can't wait to switch and never look back. read more

I open an account here for my love one last year. I have been doing nothing but depositing money for my love one. Every time I go deposit the funds for my loved one I have been getting nothing but grief and ignorance form that establishment. I go in to ask some questions and sometimes I don't even get the answer right away. These people never know the answers to all my questions off hand. You also have like teenagers working in the drive through area that would rather be texting and conversing with each other ten to take my hard earn cash and deposit it for me. What kind of service is this? Forget get about going inside trying to get some assistance there. One time I had the black lady that sit there at the big desk. All I was looking for was to get some checks for my self. She looked at me like I had a third eye or something. Never will i take my money there. If you like money and you would like to put in somewhere you can trust. Don't choose this establishment. read more

I am currently a customer but intend to close acct as soon as I get time. Everything seems to be an issue there. A couple of times I needed a notary, or the notary didn't have the special stamp or they informed notary's wrong schedule, and I missed a trip - having two kids in my arms! Another time my husband and I went there looking for assistance with retirement, the new "kid" spoke his lungs, to come next day, and then he acted like didn't even knew us or what to do. The latest, I called 1888 number in the back of my card to notify that I'll be out of the country, after waiting for 15 min and getting disconnected, I called the Folsom TD Bank and the person who answered said she couldn't help, I asked for the manager, he was in a meeting and the manager assistance said there is nothing they can do. Seriously, as customers we should have priority, they should go an extra mile and resolve! read more