My honey has an account with this bank for many years and he added me on. He opened it when his…read moreson and daughter went to college out of state. There were convenient locations in New England, New York and in South Carolina. The ATM is in the front of the building in Surfside and we have had no problems with making our transactions there or online. The clerks are kind, polite and very helpful. I am very fond of the assistance we have received from this branch.

Friendly and respectful service which was easy to use. Not…read morebeing local, I was treated respectfully and fairly. Thanks ! Would recommend to anyone.

Good solid service from BofA as we moved to Murrells Inlet from Charleston. Sales staff was…read morefriendly and helpful.

I have never been into a bank to pay a negative account. I spoke with teller Gayle to fix this…read moreissue and when she asked me how I was paying, I said card. Apparently you are supposed to bring cash because she was so rude to me, since I didn't have cash. I offered to get cash from my other bank and she said she will do it this way. I was one of two customers in the bank (not busy). One customer pulled up to the drive thru. They rang for her while she was helping me and she got frustrated. She said to to me in a aggresive way, "That's why you...," then she pinches her lips together and holds her words, avoiding eye contact with me till the moment I left. I was friendly the entire time. Even after she tried to scold me. I can't express the anger I feel. I have never met someone so negative in my life. Very rude and unexceptional to treat a customer this way. I am done with Bank of America.

Even though I did not like the answer they gave me, the manager was very professional. The call…read morecenter gave me wrong information and I drove out of my way only to find out what she told me on phone was not good information.

Carolina Trust us a good bank but my goodness does their Surfside location SUCK. It seems like…read moreevery time they hire someone new they put them at Surfside to rain and my gosh does it make it the WORST, slowest, inefficient, and incompetent bank I've ever dealt with. please hire a competent manager for your Surfside location.

Carolina Trust on 17 Business has extremely polite and cheerful employees. I am VERY ANGRY that an…read moreincoming wire transfer of hundreds of thousands of dollars was rejected because it didn't have my street address on it. The sending bank Meryl Lynch/Bank of America, has never encountered that requirement before and doesn't even have space in their wire transfer form to put it in. Did my bank notify me to tell me it was rejected? No! After constantly checking my account to see if the money was there, I called the bank. I needed that money to put an offer on a home that day. By the time I found out it was too late in the day to rectify the situation. I now have to wait over the 3 day holiday weekend to get my money!! This inane policy and lack of customer service could lose me my dream home. Being desperate, I asked if they could at least send me an email stating what happened so I could show to the seller the money was going to be on its way. The bank did not come up with that solution. I did. I am contemplating changing banks. I have learned a lesson to be proactive and not rely on my bank. Why would a bank place a requirement like home address on a wire when the wire already has my routing and account number on it? Stupid rule and one that just might lose me my dream house.

Inform customers that they are charging you 20 dollars a month for no use. Lost 560 dollars on 1000…read moredollar deposit. Worst customer service ever.

I would stay as far away from Wells Fargo as you possibly can. I'm a 20 year account holder client…read morearmy veteran and senior. I've been fraudulently charged for the last year by synchrony bank through my ACH account or something. I have nothing to do with. I have spent the last one and a half months Fighting this and the only thing I can get back is that my name is on the account. Apparently, Wells Fargo doesn't understand what identity theft is. When I call synchrony Bank, they asked for my entire Social Security number, which is illegal I believe, but I don't give it and when they look up the last four of my social along with my name, they find there is absolutely nothing on their end. So Wells Fargo has me continually wait 10 days during their so-called investigation that they do absolutely nothing about to be told your claim is denied, but there's not a single person who can say why I'm now going into the fourth session of 10 day 10 business days to wait again with not a single human being who can tell me why From Wells Fargo stay away from Wells Fargo trust me worst mistake of your life

Not one time do I ever visit this bank and not have to wait for at least 5-7 mins in line. The…read morecurrent time is 2:14 pm and I've been in line since 2:01 pm. I can't use the drive thru as a non account holder but I do need to cash occasional checks written to me. And now 3 mins later a line of us still wait.

Great people, always very friendly. The interest on checking accounts isn't much, but it's better…read morethan anyone else in the area.

My son were very happy to have connected with ABB. Right before Christmas this year, we received a…read morecall from the branch manager at the Market Commons branch telling us that one of the tellers did not feel comfortable serving us at her indie and that he would be closing out our accounts. Even though the bank is owned by a family, it is not acceptable to unilaterally make decisions regarding the quality of the customer,

Home town bank with local decision makers! People answer the phones. Very professional helpful…read morestaff.