I have dealt with them for awhile before finally closing my account. Both the branch manager and the assistant branch manager have went out of their way to make my life a living hell! These two women have got to be the snottiest acting women in all of Nashua. The tellers are an entirely different story. I've been using their branch for over a year and anytime I need help with anything over the phone the only person there who would assist me was one of the male employees. None of the women employees would lift a finger to help me. One day yes my account was in the negative (my fault) and they would not cash a company check that was written on TD bank funds even though the corporate office said they could. They took great pleasure in denying me. Originally they had three male employees working there but I guess due to how damn mean those women are there=, well I guess you can hazard a guess as to why the other guys left and went to work for other banks. I saw one of the other guys yesterday when I went to my new bank (citizens) and he seemed so happy and he was grinning from ear to ear when he saw me. He really looked happy to not be working for that branch any longer. Joyce is the manager of that branch. I asked her for something this morning and she knows me by sight and by voice and she still has refused to lift a finger to help me. I suggest you think twice before banking with TD Bank, especially this branch. Choose the one further down or the one in the Shaw's plaza. Avoid this one at the Nashua Mall at all costs. They should've never closed the large branch downtown. They had the best employees working there and that was the single biggest mistake they ever did was shutting that branch down. I hope that witch sees this review. In fact I may call her on the phone and let her know I wrote a review just because she's that much of a B*** read more

There really should be a zero or negative star rating available. Never have I in 35+ years of banking been treated in such an unprofessional, rude and totally obnoxious manner as I was by a Ms. Kimberley Beck. Despite the inconvenience which it will doubtless entail for me with having to move direct deposits etc, I will be exploring how to close and move both my business and personal accounts from this horrendous branch at the earliest opportunity. In addition, trying to get hold of TD head office to relate my experience ended in failure after waiting on hold in excess of 40 minutes before giving up. Please avoid this horribly unprofessional branch or TD Banknorth as a whole. read more

On January 12/2017 I went to TD North at the Nashua Mall to change $140 of small bills into $20 bills, an errand for a bedridden elderly friend, this is her bank. The teller had to call the manager who said I had to have an account their or bring my friend in. I gave them her name but it did not matter. I asked to speak to the manager who confirmed I had to have an account in order for them to help. There may have been 1 other customer at the counter being helped as it was not crowded! I was upset as I had limited time as I had to get back to my friend's home, I was upset and I saw the other teller's looking at me like I was attempting to do something wrong. The manager told me their was a Citizen's bank down the street near Hannaford. I drove their, walked in and the teller exchanged my $1's for $20''s all with a smile. Then they offered small bars of chocolates giveaways and ballpoint pins for my myself and my friend. I told them my experience at TD North minutes earlier. I took brochures and I will encourage my friend to change banks ASAP. read more