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    Techno Goober

    5.0 (1 review)
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    Web design

    Website development

    Web hosting

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    5 years ago

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    Staples

    Staples

    2.5
    (22 reviews)

    I am still fuming ... pi_ _ ed off if you will…read more First, I will admit that I am a little bit over 50 so in person service especially related to technology is always my preference even though I am still able to work my way through my I-Pad, my notebook, and my smart phone (Yes, I have all three so I work both in the Windows world and the world of Apple as well.). I am here in Delaware and have an important work project that needs to be printed. I saved the project as a WORD document but felt that since there was a Staples store within 5 minutes of my location that I would go there to ensure faster service. I really needed this print job completed by midday tomorrow. The Staples location near my home has always been really great about working with me on various projects always providing excellent customer service. So, I walk into this "attractive Staples" store and smiled noticing that in the print shop there were no customers and three employees just hanging out. One was leaning against the counter playing on his cell phone. It was BINGO ... I won't have to wait to get this project taken care of. As I stepped into the PRINT SHOP section a young man literally sauntered up to me. It was almost as if he was demonstrating what the COOL in a COOL walk is. There was no smile ... there was no "Welcome to Staples" ... but I was still hopeful as I pulled out my I-Pad to show him my project. THREE PRINT SHOP EMPLOYEES ... maybe FOUR ... all standing around ... no customers other than 'moi.' And, I tell Mr. OH SO COOL ... I have a work project that needs to get printed. His first words ... did you go online? DID I GO ONLINE ... NO, I am in your store to get your help to get my project printed HE _ L NO ... I didn't go online. Actually I didn't say that to him but I pled innocence saying I have my document here can we upload it to get it printed. His words ... you need to go home and upload your file or put it on a thumb drive (He may have used a different term but by now I am thinking about the middle finger that he is clearly invisibly pointing at me. Mr. Cool is now Mr. Annoyed with the old man who expects him to do something.). I then asked, when would it be printed ... late tomorrow afternoon ... no earlier than 24 hours from the moment you upload it. Perhaps the steam was rising from my brow by this time as he turned and walked away from me after saying 'ok' as in the conceptual process that I understood that he would even consider uploading it in the store for me or helping me if I needed assistance. Realizing that I was going to head home tomorrow ... and that there are other options ... I went to my temporary residence and clicked on FedExpress's KINKO site. I will be picking up my project on the drive back in the middle of the day tomorrow ... not 24 hours from the moment I hit send. I should have read the other reviews of this STAPLES store ... it seems like the lack of service or rather the disservice I received is a constant at this location. I feel for my fellow older folks who might need assistance ... my suggestion go elsewhere.

    I dropped something for Amazon and got what I thought was a coupon for right then. I asked the guy…read moreat the register and he said oh no you have to sign up on the app first. But he didn't tell me as I couldn't use it right then. He made it sound like I could use it right then, now I have a coupontoo that have expired because your expiration dates are so small. I got a Staples to drop off for Amazon and I might buy a thing or two. I bought more than I would've. If I had known I couldn't use the coupon right then. As a matter of fact, I don't even see the coupon anymore because it was 20% or $20 off of $60 worth of stuff. Not cool.

    Infinitee Web Design

    Infinitee Web Design

    5.0
    (1 review)

    I recently had a webpage built for my massage and yoga studio. Infinite Designs/Ralph M. did a…read moresuperb job. I had no idea what I wanted or where to begin. Ralph helped me by building a basic page. Then I was able to see what worked and didn't work for my tastes and my needs. From there we created a page that embraced my ideas with his knowledge and expertise! Ralph was so patient and accommodating all the way through. He helped turn a very intimidating process into an exciting and fun one. His instructions on how to manage content on my own were very clear. He has been available and helpful as I navigate my way through, helping me every step of the way. He is very knowledgable about search engines and all the little details that put your site where it needs to be. And he has continued to be there to help improve the presence and effectiveness of my site. Ralph really cares as well as loves what he does. He is a fantastic artist combined with a huge knowledge and understanding of the technical stuff. I highly recommend him!! Oh, and he's funny too! You will not be disappointed.

    From the owner: Full service Delaware web design and graphics company specializing in Drupal CMS web development &…read moreecommerce shopping cart sites. Accepting credit cards on line, domain name registration & hosting Website management business logos resources search engine optimization MySQL, Flash, HTML, PHP, XML, CSS and JavaScript programming.

    Techno Goober - web_design - Updated July 2026

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