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    ZAGG - North Logan

    ZAGG - North Logan

    (2 reviews)

    Great customer service & fast service repairing a damaged screen . Im not from the area and this…read morewas a last minute place I found , no complaints !

    I usually go to the South Logan Zagg but I only had a 20 minutes until a doctors appt so I decided…read moreto visit the North Logan Zagg store. What a huge mistake, there were only 3 people in the store and one employee (a younger boy) when I went in ( no greeting ) as he finished up with a young man in the store he finally addressed me. I believe he said I'll be a minute and went over to a young lady who had been there when I came in which was fine since she was there before me. He checked on something going on with backing up her phone and then came back over to assist me in replacing my screen protector that I had dropped and cracked. I've never felt like more of an unwanted customer. He said it would be $12.00 and I told him I usually go to the South Logan Zagg store and they charge me $10.00. He didn't bother to explain that the price had gone up ( if that is the case ) since I last visited my regular Zagg store and he made it seem like replacing my screen protector was something he would rather not be doing with his time. I will never visit the North Logan store again. Whenever I go to the South Logan store I am always welcomed in and I am treated almost as if I am family ( on the good side ). I have never felt unwelcome at any other store except the North Logan store.

    Expercom

    Expercom

    (51 reviews)

    $$

    I purchased my first MacBook Pro from Expercom in 2012 after a friend recommended them to me. I had…read morea good experience with the first purchase and decided to purchase my second MacBook Pro from them three years later in 2015 when the new models were released and they also delivered great service then. Mostly recently I was confirming my AppleCare coverage since I knew the 3-year timespan would be expiring soon - when to my dismay I logged into Apple's Support site to learn that I'd forgotten to register the AppleCare purchase with Apple (d'oh). I contacted Expercom Customer Support to inquire if they might have the information my my purchase and they responded quickly with a copy of my receipt which included the serial # for my AppleCare purchase and a kind response - saving me who knows how much time in digging through old paperwork to try and find it myself. Not sure when it will be but when it comes time to buy another Mac I plan to return to Expercom again.

    Probably the worst experience I've had in a business in many years... I tried calling several times…read moreover a couple of days always going to voicemail before I finally got a live person. I bought a new Mac mini and wanted to have it set up and the data transferred over from my old iMac. It should've been a simple process. Without getting into all the details, no one seemed to understand how to do that. There was only one person there who seemed knowledgeable, but he was never willing to come out of the back room to talk to me without a lot of insistence. After a week of supposedly working on it I was told it was just taking a lot of time to download the data. I finally talked to the person who is actually doing the transfer and she was trying to transfer 4 TB of data from my Time Machine onto the 512 GB Drive on my Mac mini ....Duh.?! When I explain to her how I thought the process should be done she argued with me and said I was wrong and should just do it myself.I went in to get my equipment and I don't know if it's the manager that I've been working with, but he hid in the back room and wouldn't come out and talk to me. I just wanted to get my equipment back and go somewhere else. He was using his Desk employees back-and-forth as messengers and they said he was just too busy to come out of the back and talk to me and he would have to text me later.. and they wouldn't give me my machine. I told them I wasn't gonna leave without my machine. The guy I had been working with just brought all the pieces out-dumped and dumped them on the counter. They didn't even bother to gather it up or box it up And they were missing the external drive . Unbelievable experience.. I felt sorry for the poor employees there they looked like deer in the headlights and definitely not well trained or customer service focused. I would highly recommend not going to Expercom in Logan for anything. It was the Customer Service experience from hell. I took my Mac mini to Aggie Tech Service Center in the Utah State student building. Chris was extremely helpful. We talked about exactly what I wanted to do and how they would do it. Chris was knowledgeable and professional And made the data transfer with a smile. And said he he didn't think he should charge me because it was so easy to do! Two Thumbs Way up for the Aggie Tech service center

    Techy - electronicsrepair - Updated August 2026

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