A huge thank you to the team at Enterprise Torquay for going out of their way to get me a car…read more I was delayed catching the National Express coach from Heathrow and it was going to arrive after the office shut. Michael called the offices on the bus's route to try to get me a car from one of those instead. When he couldn't find one, he arranged to pick me up the next morning and bring me to the office, which he did. One of the other guys at the office even suggested a reputable taxi company I could use to get from the coach station to my accommodation. All in all they were a huge help when I was in a difficult situation and did everything in their power to help me out. They get 5 stars from me for providing exceptional service.

I booked a car for 9am as I needed to take my wife for an urgent medical appointment in…read moreSouthampton. I received a phone call at 8am saying that they wouldn't have any vehicles until 11am. Luckily I managed to get a car from elsewhere. When I requested a refund I was informed that it would take 14 days.

Once upon a time I used this company a lot. Then one day I booked a car only to find they'd…read moreforgotten. No apology. Useless. Cynical. Worthless.

Excellent service, great value for money as their labour rates are a lot lower than other garages…read more Found them very helpful full, as they helped me fix my car quickly to get me back in the road asap.

Where do I begin?!, they charged me for 2 windscreen wipers, when they only fitted one…read more Misdiagnosed a grumbling underneath my bonnet (as they thought it was the alternator at first).. turned out it was the water pump but still charged me for the alternator even though I didn't need/want it! Oh and then didn't tighten the fan belt enough so it kept slipping. They also wanted to keep my car for 3 days because they had ordered the wrong parts..I do have to go to work...especially to pay this bill! They also told me that my catalyst was well and truly broken, and would fail MOT, then quoted me a ridiculous amount for a new catalyst. (I later got mine tested at another garage and it was fine.. even passed MOT). And last but not least, the lovely crack in my bumper they left for me to find. I honestly don't know why anyone would go there, prices are really high and the staff are disgusting (both looking and the way they act)