If this is the T MobiLe Shop on Marienplaztz, I found the people there to be very unhelpful and rude. There were MANY employees in the store and very few customers. Most of the employees were not busy with customers. I asked one felliw who was just standing around if he could help me. He didn't bother to answer, just shook his head waved me away. OK, I sort of get that; I spoke in English to him and maybe he didn't speak English. So, I went to a desk where two women employees were sitting. One continued to stare at her computer, the other turned her head away and pretended to be looking at her long hair. I spoke to get their attention and the one with long hair looked at me with what I interpreted as an uninterested, unsmiling face. She did then get me what I came in to purchase. read more

We had an outstanding experience at this T-mobile today. We had to buy a new Sim Card for our remaining time in Germany. Representative Ho Tan was EXTREMELY helpful and knowledgeable (We are using a international phone as a Hot Spot for our American Phones, so our situation is a bit unique). Thanks so much Ho read more

I purchased a $40 Internet access on a transatlantic flight. With the help of the flight attendant on board we were only able to log into one device. The device was unable to even load a website. I asked for a refund and they are fighting me too and mail telling me I will not get refunded. They are scammers. Just google telecom and he will find out all about this business. Do yourself a favor and I've waited at all cost! read more

I'm usually hesitant to go to any shops in touristy areas, but I took a chance and had very good service from helpful, friendly staff here. It's located directly across from the Glockenspiel, so I had a fantastic view while waiting (3 people ahead of me took 10 minutes). I'm only in Germany and Austria for a week, but I know that popping a SIM card into my iPhone is cheaper than using VZ $10/day service. I got the 2G for €15 Euro, plus 10€ activation fee (which they actually waived, not sure why, but they were really nice!). And they spoke English perfectly. Remember to bring your passport to buy any prepaid SIM cards in the EU. Something about "no crooks can buy a 'burner phone'" like you see them do in the movies. Fair enough. They did warn me it would take 20 minutes for the new SIM card to start working, and right on the dot, I got 2 text messages. They were in German, but I assumed they said "welcome to Telekom your phone is now ready" haha. read more

Telekom Shop - Text from Telekom. - Internet Service Providers Near Me - Munich, BY

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