We rented a building for about 4 months. I never had an issue with anything except for when I went to close out on the unit. I wasn't able to get any of the money back. I paid it on the 5th and cleaned the unit on the 10th and I wasn't able to get any of my money back. read more

I've been there two weeks, paid $71 for a 5x5 outside unit. I've already received 2 'late fees' for rent after being there only 2 weeks and having already paid $71 at move in, which I assumed was for the month. I also thought I was on autopay. I guess the $71 was just a bunch of crap fees and that the hillbilly dimwit in the office, with zero communication, or customer service skills neglected to explain rent was due again, almost immediately...like seconds after... I had moved in and just handed over $71. I had just assumed that my next payment would be due....like a month later, because wouldn't I? I just paid her $71 at move in, apparently like two second before rent was apparently due again, when I started accumulating 'late fees'. So, now I owe them another $40, or something, for a 5x5, non climate controlled storage unit Ive been in for two weeks. I literally pay $100 for a 10x10 with climate control in a much nicer facility outside of Baton Rouge, and just needed this one in florence temporarily. So, basically, Im now paying $71+$40ish for a 5x5 non climate contolled crappy storage unit with a rat box outside that I was told would be $33 a month. What a scam this place is. read more