Beautiful mall! Lots of stores and even a whole slide that…read moregoes from top to bottom! Want lego? Got it! Want food? Go get it! Want souveniers? Perfect!

I came to Berlin for the first time this month, and the Mall of Berlin was a quick walk from my…read morehotel. I stopped at Zara and purchased five items using the self-checkout. I placed my items on the scanner, entered my phone number, tapped my card, signed, and completed the transaction. Since my cell service has been spotty while traveling, my e-receipt didn't come through immediately. As I walked out, the security detectors went off and an incredibly aggressive security guard approached me. I tried explaining that I had paid and was simply waiting for the receipt to come through, but he would barely let me speak and repeatedly insisted that I had not purchased the items. He then threatened to call the police. What bothered me most was that a female Zara employee tried telling him that she had SEEN me pay, and he responded by telling her, "I'm not talking to you. Stop talking and allow me to do my job." He then brought over a male employee, who confirmed the exact same thing: I HAD PAID. Thankfully, my e-receipt finally came through and proved the purchase. The security guard didn't apologize or show even the slightest acknowledgment that he had handled the situation poorly. I wasn't expecting some grand apology, but basic professionalism and a little humility would have gone a long way. The male employee, on the other hand, was extremely understanding and even gave me some advice about shopping while in Germany, which I appreciated. My advice to other travelers: if you opt in for an e-receipt, make sure it has actually arrived before leaving the store, especially if your cell service is unreliable. And Zara/Mall of Berlin: security is one thing, but treating a paying customer like a criminal while store employees are actively telling security that they watched the customer pay is completely unnecessary. I hope the security guard has a terrible day.

It's cute place for any kind of shopping: foods, eaten, dresses, etc. I like this place :)read more

From the owner: In 125 Shops finden Sie viele interessante Marken und alles, was Sie brauchen: Technik, Fashion,…read moreSchuhe aber auch Drogerieartikel, die Dinge des täglichen Lebens und selbstverständlich Gastronomie. Bei uns steht der Service an erster Stelle - für Groß und Klein, darum macht uns die Auszeichnung "generationenfreundliches EInkaufen" besonders stolz. Ebenso wie auf unsere tiefe Verwurzelung in der Nachbarschaft. Mit Hilfe unserer treuen Kunden konnten wir schon viele Charity-Aktionen umsetzen. Auch Umwelt- und Nachhaltigkeitsthemen stehen bei uns im Fokus, auch wir wollen unseren Teil dazu beitragen, die Welt etwas besser zu machen. Kurzum: Wir möchten, dass Sie sich bei uns wohlfühlen. Genießen Sie Ihren Einkauf bei uns!

Kaufhaus des Westerns is sehr groß and reminded us of Bloomingdale's on Lexington Ave (NYC) but in…read moreHerald Square proportions. It's huge and an absolute treat shopping here and I haven't even discussed the two food floors on 6 & 7. Wow. The quality of their offerings is impressive and upscale while also somewhat eclectic as well. We also found their prices to be fair and not obnoxious. Service throughout the store, is old style personal and friendly. We were always warmly greeted, in a sincere way. Nice!

When in Berlin visit KaDaWe and go directly to the 6th floor. There you will find gourmet food…read morecounters and restaurants. It's similar to Harrods in London or the magnificent department stores found in Tokyo. Oh my! You can get anything here! Amazing pastries, high end chocolates, charcuterie, huge cheese counters, smoked fish of all varieties, fine wines, specialty restaurants and much, much more. We enjoyed delicious crab sandwiches. I think they may have been the best sandwiches i ever had. Stop reading and get over to KaDeWe right now. Highly recommend.

Want to kill time before dinner?…read more Literally a 2 minute walk from the moment you step out of Potsdamer Platz station, Arkaden is a very nice shopping complex with many stores spread over three floors. We easily wasted an hour or so window shopping here. All that walking in Berlin convinced my friend she needed a new pair of sneakers to take back home to the US. She didn't find it here, but she was directed by the helpful staff to another mall. You won't go hungry here as the food options range from full service restaurants to small cafes where you can take a short break. Caffe e Gelato was busy as a bee: the ice cream line moved quickly and I guess in Berlin, even when it's raining, its always ice cream time!

Potsdamer Platz Arkaden is one of the many shopping malls in the German capital of Berlin, it is…read morelocated just around the corner from the Mall of Berlin, the latter being in a much better, central location in Postdamer Platz, close to two metro stations and being a larger and more modern mall alltogether. Potsdamer Platz Arkaden in my opinion really is a big down compared to the other nearby mall, as despite being a decent size over three floors, I find the overall selection of stores to be a little restrictive, for example there isn't even a Starbucks here, albeit that is the same with the Mall of Berlin, and there is a Starbucks on the street leading up to the mall and many others in the Postdamer Platz area so perhaps one right inside, in the heart of the mall, as they have in Alexa for example isn't needed here. There are a few large flagship shops such as H and M, Mango and Wohrl and as I recall Rewe and O2 have a branch here, but overall the selection if restrictive and with a lack of maps around the mall, the layout is also something I found to be confusing, I ended up going up and down every floor looking for a Starbucks only to find out, it is located just outside opposite Pizza Hut and Rewe which was frustrating, there also was a lack of staff and help desks too. In my opinion, Potsdamer Platz Arkaden will always come second to the Mall of Berlin mainly down to it being insuperior in near enough every way, being smaller, less modern and having a more confusing layout with less people to ask for help/maps etc, sadly deserving a single one star rating.

Lots of local shopping and places to eat (dine in & fast food for Frank). McDonald's local German…read moreeats KFC A BURRITO joint etc, It's open late.

The Europa-Centre is a shopping centre in Berlin, it is a fairly decent size and includes eateries…read moresuch as Vapiano and KFC. It's located directly adjacent to the Kaiser Wilhelm Memorial Church so the location is reasonable. The mall is slightly hard to navigate with very few employees around, and only two lifts, both of which are close to each other but not close enough you can press a button and wait for the next one, the lifts overall are quite slow. The mall does have some nice features such as a market outside, and a nice square where you can sit outside if you ate at Vapiano for example, and a water feature inside. Probably a lack of shops also doesn't do this place any positives, and the number of shops and even places to eat is much smaller than most other shopping malls I've seen around the city, such as the Mall of Berlin. This isn't the best of places to shop, and probably not somewhere one should come out of their way for, it has a new nice water features and an excellent branch of Vapiano and sadly that is about it, also frustratingly the toilets are downstairs (they do have a pretty frightening stair-lift) but of course you have to also pay 50 cents each for this. Due to what I've mentioned, the Europa Centre deserves a two star rating.