Some months ago we were searching for a rug and through a US website, I was referred to this place…read morein Hamburg, to order a rug. I contacted the owner and he was very responsive and, sent us a custom design over email and quoted us the rug. The pricing was quite ok and after a bit of negotiation, we decided to order the rug. They sent us samples of the colours and materials by post, to help us select, before confirming the order. After we placed the order they sent us a sample of the finished product to get our approval, before completing the finished product. This was a nice touch, as it gave us a good feel for what the finished product would look like. Throughout the waiting period they let us know what was happening and, their staff were super responsive. When we finally received the product it was exactly as we had specified and looked great. I have never visited this shop yet, as a result of their excellent service and follow through, I would happily do business with them again. Their address on Yelp is wrong and I will submit a correction. I would recommend them for great service, good follow up and attention to detail. It is always nice to know reliable shops that offer excellent customer service specially, when you cannot see the full product beforehand. They designed the layout and, did it well. Most importantly they listened to our requirements and catered to it perfectly. What more can you ask for eh ? ;-)

From the owner: Profitieren Sie von unserer jahrelangen Erfahrung als Fachbetrieb für Teppiche. Wer auf unsere…read moreReparatur oder Reinigung setzt, erhält immer ein ideales Ergebnis, egal wie stark Ihre Teppiche verschmutzt sind. Besonders für sensible und handgeknüpfte Gewebe haben wir die optimale Reinigungsmethode. Mit unserem zuverlässigen Service sind wir immer die richtige Wahl für Ihre Teppiche. Natürlich bieten wir auch die Abholung und Rücklieferung der zu reinigenden Teppiche an. Ebenso verkaufen wir Orientteppiche und habe eine große Verkaufsfläche mit einem breiten Angebot an verschiedenen Größen und Mustern.