Will Guidry is a pleasure to work with and lucky to have Andrew as our technician. Our hotel switched service providers from EcoLab and saw a noticeable improvement! read more

Had terminix come out to spray for fleas in the yard. The receptionist who scheduled the service was very friendly and so was the technician who came out to spray. It cost $230. Problem is...it didn't work. Also when they say that if it doesn't work they will come out to retreat, they won't actually spray, they will just put more granules. I had already put bifen granules out myself in March, and much heavier than they did, before I was even seeing fleas. If the granules worked I would not have 5-10 fleas on each pant leg between walking from my front door to the car. They use bifenithrin in both the granule and spray form. I had been doing this myself for the last couple years but every year they keep coming back and I have wondered if it was the heat that actually killed them because it always took many spray sessions and took over a month. They certainly spray heavier than I ever could. I just wish it worked. I cut the grass the day they came out. Maybe I scared the fleas away and they didn't get poisoned properly. Since then I have sprayed premethirin and a growth inhibitor and am still seeing them. New Orleans just has mutant/resistant fleas I guess. read more

Have had these guys for about 4 years and they've been great. Jacob is my local technician and has always been super helpful.

Have had a termite contract for years. Found termites at the house, but they don't cover treatment. Like their website says they do. Avoid at all cost. It's also a franchise so calling corporate does nothing. read more

I am the owner of two properties registered with Terminix NOLA more than 20 to 40 years. I am not happy and never going to recommend anyone else to get such nightmare with poorest derive I get from their employees. They never do their annual inspection on time for both my properties. I been billed for last year 2021 and year 2022. I paid them in advanced $ 994.00 for two year for my property in woodmere Harvey La..70058 plus paid in full total $1164.00 for my property in Gretna La.70056. for year 2021 and 2022. but as of 8-11-2022. I been getting run around fro Terminex employees. office located in Metarie Louisiana. ?? ?????? read more

My maintenance guy brought the guy from Termix this morning, to see what they can do about my problem. (Termites coming inside my apparent from outside) This guy start telling me, :"its a season, we can not do anything about it. Best solution to control this, its just turn off lights everywhere, when sun is going down!" You must be kidding me...right??! I am 8 month pregnant women, I'm gonna have a baby in 3..4 weeks, and I have to turn off my lights after sun going down.... I told him to check the Attic. He didn't even go there! This company is fully sh....! read more

They'll drop you if they can. Lousy service and they don't return phone calls. Give your business to someone more reliable

If I could give 0 stars I would. We had them booked to come to my house in the morning. They gave an arrival window from 9 until 11. I take off of work and wait around all morning for them to show up. They did not. They left a note on my door saying that they attempted to come. Two adults were home, as well as my dogs that did not bark and my phone with the ringer in high that did not ring. They must have lightly knocked once then left. I did not sit by the door for two hours to wait. I expected a knock that someone could hear or a phone call. I even called terminix to double check that they were coming and they ensured that he was on the way. The loudest thing I did was wash dishes which would not have drowned out the sound. If you have time to take off of work and wait for nothing then be told you can reschedule a week later for another attempt then I still recommend wasting your time with another company. read more

Terminix - Woman with mole. - Pest Control Near Me - Metairie, Louisiana

I bought my house with a Formosan termite contract with Terminix on it eight years ago. Every year when its time for renewal, there is some new fiasco with their billing. Apparently for the last yearly termite check on the house, they sent a bill for an amount that was less than what was actually owed, which I paid promptly. I call them back the following year to schedule yearly check (since they regularly fail to even mail the renewal statements you must take it upon yourself) and surprise! They cancelled the contract completely due to unpaid balance. Not only did they fail to notify me at all via mail, there was no notice at all whatsoever in any form before they went ahead and cancelled the contract. Now they want a late fee and reinstatement fee to get it back up and running. AVOID Terminix at all costs if you can. read more

This is the start of a business relationship for pest control. Initial contact was very professional. A representative is due out to discuss the protection of our new home. A detail review to follow and a possible rating change based on the experience of the services and cost of those services in the near future. So far so good. read more

wanted to update my review. My mom and dad were customers of Terminix. They loved the nice guy that sprayed for them. My mom recently found out he is no longer with them. She doesn't like the new guy so we're moving on to another company. I guess it's the spray tech and the job they do and not really the company itself. We're okay with it - we've found a cheaper company that does a good job like the former guy did. read more

The Edenborn location has the rudest manager I have ever dealt with. His name is Chris Lee. He charged my debit card, without notice, causing my account to overdraw and items to be returned. Harold, my bug guy, is wonderful. Nice, accommodating, and polite. The owner should consider getting rid of this unprofessional manager who is surely hurting his business. read more

Easy, affordable booking. Shane was so kind and so professional and made sure I understood everything he was doing. We will definitely be using Terminix New Orleans again as long as Shane is involved! read more

Excellent. We had Bill come and assess our bedbug and flea problem. He was very knowledgeable, honest, and didn't push for unnecessary expensive interventions. We will be recommending him to our friends. read more

They have a robotic telephone system that takes 10 minutes to get to a human. Then that human has to transfer you to another. Despite the fact I have a long term contract and see active termites, they will not come out to inspect for 3 weeks and only thereafter will they schedule treatment. They obviously don't have enough staff to service their existing contracts. read more

You should avoid Terminix New Orleans. We bought a home in N.O. which required almost a year to renovate. The home was under Terminix contracts for Formosan and dry wood termites. When the renewal was due they sent mail to unoccupied home. They did got our number from the previous owners. They claimed that automated calls were made but I never received one nor was a message left. This is unfortunate because the dry wood contact was very advantageous to the home owner and Terminix benefited by being relieved of the contract when it lapsed. It seems leaving a message was to much for Terminix New Orleans when their bottom line is at stake. When I finally moved in and the renewal notice was discovered they refused to allow me to renew it. I was accused of "not paying my bills" when I said I never received the bill. It was impossible to contact someone at Terminix corporate. It's best to avoid this business. read more

I had to schedule a spray at my new place before I could unpack and they sent Blain. He called and let me know what time he'd be coming over and he was right on time. He was very nice and answered all my questions. He sprayed the whole entire place and put some bait around. Great service! Thanks! read more

I had a bedbug scare and these guys were so nice and helpful. I spoke with Chris Lee, and he gave me tips on how to inspect my bed and box springs. He also let me come in and show him pictures and bring in a sample of a bug for them to see. I then scheduled an inspection for them to come to my house. Chris came by and was punctual, as well as very helpful. He answered all of my questions, showed me where to check in the future, and gave me advice about other critters. In the end, the inspection yielded no bed bugs, but had I had them, I'm sure these guys would have taken care of it. Definitely recommend them for all bug related needs! read more

I am deeply upset with how unprofessional, borderline incompetent, that this company is. If the supervisor is Jesse, then double check or even be there in person to ensure your instructions are carried out. Having ignored countless reminders to check under the house for our cat, with strict instructions to call so we can bring her inside, the cat was killed, causing deep upset to our family. There was zero remorse, with a quote of "well I'm a busy guy" as the only response. Avoid this company, there are plenty of others. read more

I've been a Terminix customer since 2002. Every few months a Terminix rep came out to "check" my termite baits and inspect for termites. I always received a slip stating "stations not active." Imagine my surprise when dozens of holes began appearing in my walls. I called Terminix, and they said they couldn't come out for a week. The routine "bait checker" arrived first and again left me a note saying "stations not active." I met her as she was leaving and said, "Did you notice this mud tunnel here?" Sure enough, she said it was a mud tunnel going up my foundation. Then I pointed to the eaves, where there were long termite tunnels along the seam where soffit meets fascia, and said, "What about these?" "Oh, those are mud daubers and stuff." Shortly thereafter the sales rep appeared and confirmed that I was infested with termites. He left some extra "baits," but since the termites weren't eating the existing baits just inches from my infested walls, I'm not sure that was very helpful. I asked about repair costs, and he said he'd have his supervisor call. No one did. I called Orkin. They pulled open the eaves and thousands of termites poured out. They squirted foam under the eaves, into my walls, and around my trees and foundation. Then installed their own baits for any remaining "foragers." Within a couple weeks, I stopped seeing termite activity. I called an arborist for a mature live oak nearby, and they said it looked like the tree had been infested for a couple of years, but it appeared the termites were dead now. The roofer I had out to start repairs told me that the day before he'd visited an older man who'd had Terminix for 40 years. When the roofer opened a cabinet in the attached garage, he saw a termite next bigger than a basketball that Terminix hadn't noticed. My conclusion: if you want a big name and little slips of paper giving you false comfort, along with repair bills, call Terminix. If you want to get rid of termites, try Orkin. read more

This is the worst company for customer service and does not supply customers with receipts. There termite inspections are horrible. PLEAWSE BEWARE WHEN USEING TERMINIX read more