I've lived here for about nine months now. After finally getting approved (I think the website was…read morea little glitchy and due to opposite schedules, responses from management were a little delayed), things have been relatively smooth since we moved in! The apartments are beautiful. Any maintenance issues I've had have been promptly resolved within 48 hours. The one gripe I'm sure everyone has here is parking is very hard to find near your apartment after 5 pm (depending on where you live). Each apartment is granted one reserve spot and the other person needs to use an open spot which are hard to come by at some hours of the day. I've never been left without a spot completely but I have had to park on the opposite corner of the complex. One of my favorite parts is all of the events that the management team has started to put on! There was a wine tasting event, a painting lesson, among other things. There is something for everyone! The amenities are also awesome - I live at the pool during the summer. Overall, I would definitely recommend living here!

I have been living at The Braydon for over a year now. When I first moved in, I chose a first-floor…read moreunit for convenience, as I have a senior dog and a toddler. Unfortunately, the neighbors upstairs were very active late at night, often past 11pm, which made it hard for us to rest. Since both my husband and I work from home, we requested a transfer to a different apartment. Credit to the staff at the time--they were very helpful and arranged for us to move into a fourth-floor unit in a building with an elevator. However, this new apartment faces the rooftop lounge and pool area, where people often host gatherings and stay past 10pm (when the quiet hours start) on warmer days. Other ongoing issues include people smoking weed on the property. I've seen joints left in the stairways, and the smell can be overwhelming at times. Concierge trash issue with people leaving trash in the hallway outside the collection time. Finally, I have had repeated water damage issue in my bathroom. I requested it to be fixed multiple times. First time, they simply painted the wall with primer on top on the water damage. The second time, they brought in a fan to dry the wall, then replace the base board. Third time, they did the same again. Forth time, we reported it to the manager directly, and they finally brought in professional plumber to repair this properly. They opened the wall, brought in a dehumidifier, let everything dry inside, and closed everything up. It was quite a stressful process. Not to mention, the maintenance manager, Jorge, wrote two responses on our requests blaming us for the damage. I have never experienced maintenance team doing this in my past rental experiences, and I don't see a point to this "blaming" messages except to make us look bad to the new property manager. Now, I'm concerned when we move out, they will blame us on every single scratches in the apartment. I'm seriously considering terminating my lease at this point. It's not worth the stress. Overall, this property has potential but still has many areas for improvement. I hope my experience helps future residents make an informed decision.

I broke my lease during the 30 day trial and moved to a much better complex nearby. Despite looking…read moreabsolutely beautiful and having nice amenities that's where it stops.? Residents don't pick up after themselves and there was a lot of pet waste despite the cleaning crew coming around everyday. The floors were so thin you can hear the downstairs neighbors walking. The plumbing in the bathtub was busted. Maintenance came out and looked at the soft, water logged wall and said it was "normal", despite obviously being a plumbing leak some point. This was the last thing I needed to get myself out of there.

I recently relocated back to the city for work and to be closer to my family. it was bittersweet to…read moreleave Montrachet. the staff starting with Amanda and Lupe have made my experience like I was with family. they addressed any need I had with patience and kindness and efficiency. I will always be grateful for the team. the facilities are amazing too

We had a great experience renting through Napa Keyrenter. They made finding an apartment quick and…read moreeasy. Lisa was very attentive and always explained things thoroughly for us, especially when we were signing our lease. They are also quick to respond when we need repairs done in our unit. We have had frustrating experiences with other property management companies in the past and have been very happy with keyrenter so far. I would highly recommend renting or leasing through their company!

From the owner: We work with you to create fair rental prices based on current market value, and provide you with…read morevaluable insight to make sure you have the right information needed to increase your earning potential. Don't let your property become a revolving door for bad tenants, let Keyrenter locate the right tenants for your property and help you boost your bottom line. Don't deal with the stress and frustration that comes with trying to deal with property management alone, partner with a team that will be able to handle the hard work for you!

bugs, bandaid fixes, amenities are not to be relied on being available. Residents don't follow…read morelease guidelines. Things get broken or damaged cause people let their kids run a muck and mess up the plants on site. Water bill is combined between surrounding residents (shitty), needs to be renovated to be more efficient for modern life.

very spacious inside, well maintained and friendly people that works here…read more But has one big problem, there is no control on how many cars you can have per apartment. and this causes that some residents can have up to 6 cars. and worse, the cars has the same spot for several weeks. so if you have two cars, you will spec ted to park one inside and the other on the street. or come from your job before 3pm

When you view the unit it seems nice. Look again at the build quality...do the corners and trim…read moreline up. Do you see light through the door? Test you senses and do a sound test so you can tell how much sound carries from other rooms which can include your immediate neighbours and people in the hallway outside. They will hear you and you will hear them. Flush the low flow commodes and turn on the shower and water to be sure the water pressure is right for you, because it will not improve. Check the appliances to assure they work. Same for windows blinds and sills...are they clean? Is the place clean? Test the phone /internet sources...do they work in every room? Pay attention to your cell signal and see that your cell has reception inside as most apts don't have good reception. You might have to take calls in your car or outside. Walk around on the property and look at each of the garbage areas as some of the areas have big overflows of refuse each week. Listen to the outdoor sounds when you are inside the apartment. Car alarms at adjacent car dealers...sirens...trucks. Look at the carpet and if you move in make sure to vacuum and rake it every week to stop the cheap carpet from matting, because if it does...you will be charged for it when you leave. Be careful about your neighbours as if there are children, you are as good as living with them (sound). Low Income Tax Credit Property - if you plan to apply for a low income unit do this first: Go to the Ca State Treasurer site and read the *compliance* terms for this program...look at the max rents and income requirements. This company and the current Property Manager make a lot of mistakes in direction about how to properly complete the forms. They don't know the details they must know, so you have to get this data another way to avoid being blamed for noncompliance. The directions are attached to the forms provided at this site. This mistake thing is a huge issue with this company and the current Manager. The Manager, Linda is weird. She has no backbone to deal directly with issues and this results in every tenant concern being stated to other tenants by this manager. We have all heard from Linda about the concerns of fellow tenants. This is an amazingly manipulative behaviour -- for no other reason than the Manager refuses to directly address issues with a response that deals with that issue. This Manager also behaves by making repeat undermining statements to tenants about St. Anton and the Director of Property Management -- who is foolishly permitting this manipulation. This causes a lot of petty gossiping and tenants have been ganged up on by others at the manipulation of the Manager. This apparently is a long term well known Napa problem with this Manager who has a lengthy history of this undermining activity. So, know the pettiness and keep your head down. The way to avoid this is to avoid any direct contact with the Manager...work through the Leasing Consultant. Knowing this...if you continue to wish to live here...well? It is irritating. Our experience was bearable for a while, but as our children grew older we did not wish to expose them to the gossiping that was imitated and repeated by their local friends. We stopped their exposure to this caustic behaviour. We moved out. As for amenities...older computers, a tele , and a brief afternoon child program. The gym is tiny. We did not use it. The pool was good for our kids and it was clean. This is odd, but the Manager locks the door near the pool, so you have to walk to the main entrance on the other side of the building to refill your water or take advantage of the beverages offered. If there is an emergency...you have to run to the front of the building to get in...very weird for no apparent reason...perhaps not safe. Don't expect that contacting the Director will solve a concern. The woman is managing too many properties to engage so she ignores. The company should hand over Property Management to a management company, because it has grown too large and they don't have the talent to keep it in house. If you think you can live here for a while it will be fine, but know you will deal with all this stuff and more before you move on. Much of this can be managed by avoiding Manager contact and shutting down or keeping your distance from all gossip. If you have children, plan outings and control exposure.

I can't say enough good things about Sulema Avila! She made my entire moving process smooth,…read morestress-free, and incredibly positive. From the very beginning, Sulema was attentive, responsive, and professional. She kept me clearly informed every step of the way, answering all my questions promptly and thoroughly. It felt like she genuinely cared about making my move as easy as possible. I am so happy with my moving experience thanks to Sulema. If you're looking for someone who will truly partner with you and make your move a breeze, she's your person!

Jonny came over and looked at my screen and it needed to be replaced. He went and put a new one in…read moreand made sure it was working as it should. Did a great job and I appreciate it and his time

I'm updating from 5 to 4 stars because the complex gave a notice about repairing the asphalt and…read moremany cars had to be moved or they'd be towed. I was on vacation, but luckily I got someone to move my car for me while I was away. The notice was posted around 1.5-2 weeks beforehand on the door and a reminder email was sent 2-3 days before the repairs happened. I just think there should have been a bigger heads up and the complex should have sent an email immediately along with the door fliers when they knew about the repairs.

I have resided here a bit more than a year. The property is owned by an investment company, so…read morelike many places there is a focus on profit. I have met several people who have lived here for many years and like me, there is agreement that the location is quiet unless a rowdy neighbor arrives. Loud disturbing people do not last here, because the manager does not tolerate disturbance. Many of us are grateful for this oversight. The tenant population is diverse which reflects the overall Napa population. People who do not like diversity might have difficulty here. Everyone is welcome. People seeking housing should consider the immediate area...meaning there is a retirement facility with skilled nursing on one side and home owners on the other sides. It is a quiet area where disturbance, drunkenness and parties are not tolerated. The property is not new and you will note older appliances, but they do consistently work. My utility costs have been a bit lower...this might be location. The manager Delilah possesses solid assessment and communication skills. She definitely deals with problematic issues and quickly solves a matter. The assistant manager is reliable also. I found Daniel in Maintenance to be broadly competent and pleased to assist. Landscaping is pretty. Breed restrictions apply so you do not have to worry about a giant unruly animal. Each person has their own garbage can, so there is no issue with a plethora of uncontrolled garbage. The units are fairly well sound proofed, so you have some measure of privacy. There will always be parking concerns at most apartments. Builders usually do not include more space than the code requires. The difference here is that management assigns parking and tows cars that do not have permission to park here. The City enforces the street parking, so people who follow the rules don't have an issue. The enforcement limits parties and large gatherings and retains the nice and quiet environment For everyone. Unlike another reviewer wrote, no one took away legal or assigned parking. The City began to enforce street parking where people were parking, yet the area was never designated as street parking. The spaces never existed and were not removed. The result has been far less activity which assures and protects the people who live at the adjacent retirement community And this carries over to tenants.

As a current tenant, I want to share my honest experience living here so that others can make an…read moreinformed decision. First, if you do not have an assigned parking spot, be prepared for a first come, first serve situation that essentially makes you a prisoner in your own apartment. You pay rent and utilities just like everyone else, yet securing a parking spot is a daily stress with no guarantee. On top of that, we have dealt with a cockroach problem that has added to the frustration of living here. Getting management to respond to maintenance issues or concerns is a challenge in itself. Despite sending emails and following up repeatedly, there are issues in my apartment that remain unresolved to this day. But the most serious ongoing problem I am dealing with is a neighbor above me who plays drums -- and I mean full drums -- that can be heard and felt throughout my unit at any time of day. It does not matter whether it falls within quiet hours or not. I have been woken up, my walls have vibrated, and I have had zero peace or comfort in my own home. What makes this especially unacceptable is that a member of management personally came to my apartment and heard the drums firsthand. I was told it would be handled. It was not. I am still being woken up. I am still documenting. Nothing has changed. I have serious health issues, and sleep and rest are not optional for me -- they are medically necessary. This situation has affected my health directly. No tenant should ever feel anxious in their own home wondering if drums are going to start up again. No one should have to beg management repeatedly for basic peace and quiet. If you are considering living here and you have neighbors above you, please know that if those neighbors disturb you, management may not do enough to help you. I hope my experience spares someone else from going through what I have been through.

Just moved out after living here for two years. Only moved for an upgrade as I enjoyed living here…read more Lisa is a great property manager and made the move in and move out process a breeze.

I have lived here for closer to six months and my experience has been nothing but great…read more Lisa, the office manger, is quick with correspondence. She moved my move in process along at the pace I was hoping for as someone who was unbearably excited to move in. She was super patient with me and my thousand questions as I read every word of my lease agreement and was nothing but gracious the entire time. The maintenance tech, Edwin, is such a lovely person. He is knowledgeable, attentive, and never makes me feel like a burden when something comes up. He is always so quick to offer a variety of solutions too, which I greatly appreciate. When I do have a maintenance issue, both he and Lisa are quick to get on it and the company is not cheap with their fixes. He takes his time to do things right and they purchase quality items. In fact, shortly after moving in there was a large item that needed swapping and when I brought it to Lisa's attention, she didn't think twice about it. They reviewed and approved the switch and had it swapped within 48 hours. Unheard of service!! I love that the laundry machines run on Bluetooth so I don't have to worry about carrying quarters, I just bring my phone. I have never once had to wait to do my laundry and I have gone at varying times of the day and varying days of the week. I have not yet experienced any major noise issues and my guests have always found a place to park (in a designated guest spot). The heater situation has worked perfectly. I didn't think it would heat up my place but those babies really crank out the heat! I've had no issues maintaining a warm temperature when it's cold out. The only reason I am giving four stars and not five is because there is no central air conditioning. Each unit has an air conditioning unit that sits flush with the wall though. That, and not having a dishwasher. All in all, I would HIGHLY RECOMMEND moving here!!!! He vivido aquí por ya casi seis meses y mi experiencia ha sido excelente. Lisa, la administradora de la oficina, es rápida con la correspondencia. Ella movió mi proceso de mudanza al ritmo que esperaba como alguien que estaba insoportablemente emocionada de mudarse. Fue muy paciente conmigo y con mis miles de preguntas mientras leía cada palabra de mi contrato y fue amable todo el tiempo. El técnico de mantenimiento, Edwin, es una persona encantadora. Él está bien informado, es atento y nunca me hace sentir mal cuando surge algo. Siempre es muy rápido para ofrecer una variedad de soluciones también, lo cual aprecio mucho. Cuando tengo un problema de mantenimiento, tanto él como Lisa se apresuran a solucionarlo y la compañía no es barata con sus arreglos. Se toman su tiempo para hacer las cosas bien y compran artículos de calidad. De hecho, poco después de mudarse había un artículo grande que necesitaba ser cambiado y cuando se lo señalé a Lisa, no lo pensó dos veces. Revisaron y aprobaron el cambio y lo cambiaron en 48 horas. Servicio impresante!! Me encanta que las lavadoras funcionen con Bluetooth, así que no tengo que preocuparme por llevar monedas, solo llevo mi teléfono. Nunca he tenido que esperar para lavar mi ropa y he ido a diferentes horas del día y diferentes días de la semana. Todavía no he experimentado ningún problema de ruido y mis invitados siempre han encontrado un lugar para estacionar (en un lugar designado para invitados). La situación del calentador ha funcionado perfectamente. ¡No pensé que calentaría mi casa, pero esos calentones realmente trabajan super bien! No he tenido problemas para mantener una temperatura caliente cuando hace frío. La única razón por la que doy cuatro estrellas y no cinco es porque no hay aire acondicionado central. Sin embargo, cada apartamento tiene una unidad de aire acondicionado que se encuentra al ras de la pared. Eso, y no tener lavaplatos Yo ALTAMENTE RECOMENDIO mudarte aqui!!!

Excellent service. I am very happy with my experience with River Front Residences. They are…read moreprofessional and extremely responsive. My folks got a house in Napa with their help. They are retired, and extremely happy. Recommended.

Gregory and his team were very helpful and pricing was super reasonable. I will definitely be on…read morethe look out for his next estate sale. Please check them out and I promise you wont be disappointed. Thank you Gregory and team.

Loved my experience today and thought Gregory was very reasonable. Walked away very happy and love…read moremy new finds.