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Recommended Reviews - Tesco
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2 years ago
What has happened to this store recently? We've always loved coming to this Tesco but of late it's dropped it's standards. We visited yesterday and we couldn't get to the cafe with our pushchair because the lifts were both playing up and when we asked cafe staff they said they'd had a fire drill in the morning which had interrupted the lift service but noone had reset them. Why was this overlooked? Multiple staff were seen passing the lifts which were noisly telling customers they weren't working. I felt sorry for the wheelchair users. And then mid-Saturday on a busy afternoon there were many crates blocking aisles causing chaos and queues. I politely waited with our pushchair for 2 staff members to get by with their crates and they gave no thank you at all. The staff are becoming so rude (excluding cafe staff, they are lovely and caring). A couple of years ago you would always see a slim build younger male manager on the shop floor overseeing everything regularly checking on staff and he had a good presence in the store. We go a lot and I have no clue who the manager's are now, their presence is not felt on the shop floor. And whoever is managing F&F has made a silly decision to squash baby boys clothing at the back, multiple items to a rail like TKmax. I used to like being tempted walking up the aisle by nicely set out items on the aisle for my son and nephew but not now. I order most things from Next now. It's a jumble sale in there. Bad decision for profit when babies are big selling points for sales. Let's hope this store gets it back together soon. read more
18 years ago
This supermarket is extremely convenient to Alfreton folk and the surrounding villagers because there isn't another supermarket for about 5 miles! This tesco is average supermarket size and has all the features of an average supermarket yet even includes a pharmacy. There is a cafe upstairs which serves quite expensive, ok food. This looks over the whole shop. The staff in Alfreton Tesco are generally friendly and help quite well. The prices are standard tesco, cheap and great! On tues, weds, thurs, fri, sat this store is open 24hrs! Although it is very convenient, this store seems to be doing better than smaller shops and businesses in the area and so they have started closing down. It can be very busy most of the time and can be very hard to navigate around. read more
8 years ago
Had breakfast in the cafe ,is it was a waste of money ,it say cook to order ,the food was warm and didn't test very good ,on way in holiday we thought we would have breakfast ,as we've been before it has been slowly decorating over the years ,will not be going back read more
18 years ago
Tesco is frustrating in its lack of consistency in stock levels and types. It frequently discontinues items, particularly when making room for seasonal stock. On several occasions I have asked for assistance only to be met with a blank look and / or 'it's not my department'. The clothes are reasonably priced and offer good value for money. The toys are also excellent value with large variety. The CD, DVD, Games and Books have been scaled down, so there is less choice in these areas. The supermarket was recently re-organised to accomodate a pharmacy, but this is surplus to requirements as Alfreton is a small town and already has at least 3 pharmacies. As a regular shopper (through locality not choice) I am disappointed with the claims that Tesco are reducing prices, as the prices of other products seem to go up, and not just by pennies! read more
8 years ago
Well done guys a post regarding a staff member taking a little time with a autistic child is amazing, I have no doubt that show of patience and understanding made a huge difference. So much so the community got hugely involved and the post has gone viral. Every little helps in so many ways. read more
14 years ago
Tesco Alfreton is a supermarket of one of the lowest standards I've ever seen. At least a quarter of the fruit and vegetable stock is past it's use by date, often moulding. When buying milk I have to sniff it first I once brought home a bottle of slightly yellowish, gloopy milk, so be warned. The cafe is pricey, serves ok-ish food, but what tops it all off is the atmosphere, screaming children, caked-on tomato ketchup on the table. It looks over the rest of the store. Value for money it certainly isn't one of the most expensive supermarkets I've been to, hence why I gave it a pricey rating. Staff are often unhelpful, usually met with a cold Ask him over there. The location of the supermarket is however quite convenient to the locals of the Alfreton area (Blackwell, Somercotes, that general area). Not the best place to shop, but convenient to local people. But since I'm not a local, I'm off to Asda in Sutton! read more
More info about Tesco
Hall Street
Alfreton DE55 7BT
United Kingdom
Directions
0345 677 9833
Call Now
Visit Website
https://www.tesco.com
Hours
What time does Tesco open?
Tesco opens at 6:00 AM on Monday.Tesco is open 24 hours on Tuesday, Wednesday, Thursday, Friday and Saturday.Tesco opens at 10:00 AM on Sunday.
What time does Tesco close?
Tesco closes at 12:00 AM (Next day) on Monday.Tesco is open 24 hours on Tuesday, Wednesday, Thursday, Friday and Saturday.Tesco closes at 4:00 PM on Sunday.
Mon 6:00 AM - 12:00 AM (Next day)Tue-Sat Open 24 hoursSun 10:00 AM - 4:00 PM
Outdoor Amenities
Does Tesco have parking?
Yes, Tesco has parking options.
Why does Yelp recommend reviews?
2 reviews that are not currently recommended
The reviews below are not factored into the business's overall star rating.
17 years ago
I sent this email to Tesco Customer Services on 11 July 2009. To add insult to injury they offered to send me a £10 voucher. No Thank you... spend it on some staff training! We now shop at ASDA. ------------- Dear Sir/Madam I have just arrived home at 1.45am still reeling from the most unpleasant shopping experience in my life. Your Alfreton store is open 24 hrs per day. But only just! On arriving at the till area I witnessed your operative screaming at some foreign speaking people that they were at the wrong till. They were totally bewildered and puzzled as to the problem. Next it was my turn to be shouted at. Eventually I understood that she wanted me to go to till number eight. This I did and and she followed in due course. On arrival she began throwing my shopping about in a most unpleasant and offhand manner. She was clearly not interested in me and had even less interest in what she was doing. I felt as if I was being a nuisance. It was almost as if I was being slung out of the place. On presenting her with a voucher I was given a loud tut and a big sigh. It was all just too much trouble for her. My bill was almost £100. I expect to be treated with respect when I spend £100, in any store. Never again will I subject myself to the likelihood of being treated this way again. I will not be shopping at Tesco again and, by tomorrow evening, neither will my family or friends. Tesco has lost somewhere between £1000 & £1500 per week due to your Alfreton operative. If you are going to be open 24 hrs per day I suggest you train your people in Customer Care. K Stokes Crich, Derbyshire. read more
18 years ago
Tesco in Alfreton is very much what you would expect a supermarket to be. The new pharmacy is not needed in Alfreton and on two occassions I have overheard incorrect advice being given to customers. Prices have over the last year risen dramatically. Parking can be frustrating at peak times and getting out of the car park can also be time consuming due to the close traffic lights. Some staff are helpful while others are rude and uninterseted Recently there has been a lack of trolleys outside the store and you have to scower the car park to find one. Not the best place to shop!, but convinent read more





