We were having ongoing communication issues with our previous State Farm agent in San Diego, so we decided to switch to Tex, who is local to us. The difference has been night and day. Tex is extremely friendly, responsive, and easy to work with. On top of that, our auto rates actually went down this year, which was a great surprise. We are very happy with his agency and wish we had made the switch sooner. read more

I worked with Pamela Mathews on my home and auto insurances (quite a few of them) and I cannot express my gratitude for have her as an agent. She is very knowledgeable in the industry and she has constantly aided me in finding the right policies with the best coverages for my rental properties especially. She has become my go to for anything insurance related. Thank you Pamela. read more

I just want to give a huge shout out to Richard. He has helped myself and my son on several occasions. His patients, his knowledge and his kindness do not go unnoticed. You are truly an asset to State Farm, and I appreciate you for everything you have done for me and my son. read more

Tex Rapeepat agency is synonym of amazing customer service and knowledge. Not only Tex but his whole team are really focus in helping, clarifying questions and make you feel comfortable with your choice. The claims are solved as smooth as they can be and I saw Tex himself call corporate to try to help out and solve things, something that I did not see when I worked with another "cheaper" insurance company. Him and his team are trustworthy and always happy! I wish every business was like that. read more

I've been insured with State Farm for over 20 years now. I've had nothing but 5 star service with Tex and his team. They've been really quick to respond to my inquiries and assist with the few claims I've had (home and car). I recently dealt with Pamela about removing a vehicle that I recently sold and she assisted me with maintaining a lower vehicle insurance payment on my current vehicle. Instead of Pamela simply removing my old car and maintaining the same rate of coverage, she took the time and initiative to look into ways to keep my payments low and my coverage the same. Thanks soooo much Pamela!!! You're awesome! read more

Tex and his whole team are great to work with. Searching for the proper coverage can pull you in all sorts of directions...give yourself the peace of mind to work with a team that is there to guide you. You want to understand what you're paying for and feel comfortable. This is the team to see. Been a customer for years and always return to add policies as life evolves. Kudos to Tex and his amazing team. Special thanks to Tony for the latest policy addition. read more

My family has been doing a book of business with Tex for over a decade now, and we've been pretty happy. Not only are State Farm prices reasonable, Tex's staff have always taken the time to explain the differences between their product offerings. This office definitely does a great job of representing State Farm. Thanks Tex! read more

I love the people at Tex Rapeepat's State Farm office. Everything is always so easy with them. They return calls promptly, they make changes to our policies very quickly and they are always there to help us. I can't thank them enough for their service and support through some difficult times. I would suggest them to everyone! Great service, happy, cooperative agents and super professional, ready to help. read more

We have been with Tex Rapeepat/State Farm for over 21 years now, and have been extremely happy with the service we've received. Every time we've had to call the office, Tex and every member of his staff have treated us with courtesy and respect. We can always trust Tex to be knowledgeable, patient and above all, very professional. We would highly recommend this office for all your insurance needs. read more

I've been with this agency for over 10 years and always impressed with the excellent, personalized customer service skills and professional knowledge they give. I tend to always talk to Niki, yet have spoken to Teddy on occasion. They're both assets to the office but having more frequent contact with Niki, I have to comment regarding her excellent customer service skills that always shine. She goes over and beyond answering my numerous questions, demonstrates patience with explaining things until I get a full understanding, and gets the job done efficiently to meet my needs. Definitely a 5 star business that I highly recommend! read more

Got my renters insurance here with Saundra. Great customer service and she is always so helpful. Always nice to be able to rely on someone who really knows what they are doing and feel like you can trust them. I will continue to refer anyone that I know is in a need of insurance . Thank you for everything Saundra! read more

State Farm has been my insurer since 1998 and Tex has been my agent since 2001. I haven't had many claims but this past weekend my house was broken into and several expensive items were stolen. The whole State Farm process has been fantastic, very responsive and sensitive to what I'm going through. Beyond this one loss, the staff at the office, most recently Niki but also Helen and Saundra, have always been friendly and helpful. If they need more information they let you know and get back in touch promptly. A 5-star experience all around. Thanks! read more

For the second time in less than a year, I have had to ask my agent to do something for me in an admittedly very unrealistic time frame. However, on both occasions, Lysset Tapia (who I'm convinced is secretly a super hero in her off time) went above and beyond to do what I needed. Indeed, for the most recent request, it was her day off, but she and Sandra teamed up to help me nonetheless. The pleasant "can-do" customer service attitude of everyone I have dealt with at this agency is truly remarkable. If they ever want to leave the insurance industry, I would give any one of these folks a job in a second! If more businesses were run this way, the business world would be a better place. Thank you so much! read more

I have been with State Farm, Tex and Niki, for 20+ years. They have provided me and my family the most reliable and affordable service from Home insurances to Auto Insurances. They respond to my concerns quickly and always apply all the discounts I am qualify for even before I've asked. If you are looking for a reliable, quick responsive, and best insurance agent out there, look no further. They are your best choices. read more

I have had insurance with Tex Rapeepat and dealt with Teddy Rucker for years. I have many policies with them and have always had great customer service and have felt very taken care of. Every time I have had to file a claim Teddy has been at my side and walked me through everything. I have had other insurance agencies call me and reviewed terms with them and pricing is about the same. I love the custom service I have with State Farm and Teddy. read more

Tex and his staff are great. Nikki, Saundra, Lisette and Teddy help Tex remain one of the top insurance agents in the area. They are professional and provide personal service which isn't always available in business today. When dealing with claims, which is why you buy insurance, Tex and his staff get involved and helps make sure you are taken care of. read more

Saundra is the best! Very helpful, knowledgable and quick! Ive had different insurance agents before in the past through various companies but she is by far the best I've had. The coverage offered for renters insurance is awesome! Low monthly payments and really good coverage. Go see Saundra for some of the best and personalized customer service! read more

This place really cares about customer service whenever you have a question calling over there and getting to talk with a person right the way makes you save a lot of time my old insurance company would make talk to a robot for about 10 minutes then put me on a 1hr wait line to be able to reach someone. This place will educate you on your insurance and show you the great value they will give you instead of just selling you something cheap. They will make sure that on the day something happens you won't be alone. Do yourself a favor and do not go anywhere else just because of the price because other places on the day you have a accident will leave you alone and broke. If you speak also another language like Spanish or Portuguese the office has a great agent called Lysset that will make the process of buying insurance very pleasant. The office speaks also Thai and is located on a great plaza with plenty of parking and other stores. Also make sure to ask for bundles for extra savings. read more

We have been with Tex for many years (don't want to age myself, ha!) and he and his group are absolutely the best. You will not find a better agent and group than his. read more

I've been doing business with State Farm for about 3 years. The agent I work with was recommended to me by a colleague at work. The personal service is excellent and I feel like I'm not a number. State Farm prices are fair and the agent I work with has become a friend I can trust. read more

You do not stay with the same agent for over 20 years for nothing, the insurance industry is highly competitive just look at all the Geico, Allstate, Aflac, Costco ads trying to sell you insurance and you will understand the magnitude of this industry. Anyone can give you a quote but only a few will be able to recognize you by your first name and with this office this is the type of service you can expect from them, they are always responsive, prompt and they do care. We have had many claims through out the years and all were handled with professionalism and promptness, I would definitely recommend this office, they are good people. read more

They are an awesome group of people! If you call and it goes to an answering machine, they are real good about getting back to you. They have responsible policies. I would highly recommend this Insurance group to all my friends. All of my family uses this Insurance company! read more

Lysett went the extra mile to help me. She is courteous and professional. Another reason why I have been a State Farm customer for life.

I have been with State Farm for 6 years now and have always received the help that I needed anytime I had questions! Lysset has been remarkable and I have truly felt cared for in a way I could have never expected. She is so helpful, understanding and extremely sweet! Thank you read more

Tex and his team are the best! They all go to great lengths to help you find the best insurance plans to fit your needs. Recently, I had been looking for Long Term Care insurance and I had some hiccups along the way. Tex was right there to help me the whole way until I was approved. He made the process seamless and anybody I speak with from his office are always helpful and knowledgeable. I would most definitely reccomend Tex for all of you rinsurance needs! read more

We have been a customer of Tex Rapeepat for over 10 years and have always received outstanding service from him and his entire team. Saundra primarily handles my policies and she goes out of her way to take care of me. She responds to phone calls and emails immediately and has handled all of my requests so quick and efficiently. I would highly recommend Tex Rapeepat and love the outstanding customer service he and his team provide which is why we have been a long time customer. read more

My rep, Saundra, caters to whatever need I can come up with. My car was totaled in an accident and she rushed the claims department and got me a check within 5 business days. They are very efficient and very friendly. Definitely love this branch! They find all the best discounts, especially for multi car/driver bundled with renter's insurance. Tex's team is awesome! read more

I've been with Tex for about 16 years now, and I couldn't be happier with the insurance coverage he provides. He covers me for my car, my home and for earthquakes, and he gives me an excellent value for my money. Fortunately, I haven't had to call Tex very often with a claim. However, when my car was damaged during a theft attempt, Tex and his crew had my car in the shop right away and back to me in no time. No delays, no surprises, and my car was as good as new. I highly recommend Tex and his staff. read more