I have previously left a positive review for this company and I had a genuinely positive experience…read morethat time. Today I called to ask about selling an item and was told to bring it in and they will check it out and if they buy it, I would be offered 1/5 of the retail price, which is $500. I know it's in excellent condition and working perfectly. I took it in, the gentleman confirmed it's working, great. Then the manager came over and told him to not buy it for more than $25, because it's not a common item. I understand that policy, don't over pay for something you won't be able to profit off of. But if the manager knows that these types of items are only going to be bought for $25, then the rest of her staff should know that too. How are employees supposed to give accurate information if they don't know the "other rules"??? If customer service is a priority, this would have been a great time to make an exception, pay the 1/5 retail price and do better next time by informing your employees. I don't do a lot of pawn shop business but if I do in the future, it will not be there. I'll be sure to pass along my experience to others as well.

This is the second time that I've been to the pawn shop and it was a great experience again thank…read moreyou Vic.

This store staff is always great and super helpful. Gabe, Lexie, and the rest of the staff are…read morecompletely top notch!!! Thank again for your assistance!!!

Good selection of pawn shop items, seems quality is a bit higher than some other pawn shops, so I…read moreimagine they do a bit of vetting before accepting items. Large firearm/ammo/accessories section, would have to do more research before commenting on prices, as these have been pretty volatile. Staff was available and offered help if we needed anything. Used to be a good place to look for multi voltage appliances, from all the GI's back from Germany.

Wanted 2 watches to be fixed, called me with estimate after having for 3 weeks, then they wouldn't…read morefix until I came to pay for them and then it would take another 3 weeks. Didn't want them to fix so I came to pick them up. They lost the second hand to one of the watches when I came to pick up and wanted to charge me to fix. Poor customer service. Avoid if you can.

Came to ask what size battery I needed for a watch. The younger gentleman tells me I needed a size…read more364. I ask how much they would sell me that battery for and the older gentleman, presumably the owner tells me it costs $8. I look the battery up online and amazon sells a 5 Pack for $4.55. Still I figure I might as well support a local business. I think the owner assumed I wasn't going to buy his battery and so before I can say anything he begins to demand money for services rendered threatening to call security if I didn't pay. Now I opened the watch myself and was never once quoted anything before I was told what size battery I needed. He was only asking for $2 and I would have gladly given at least $5, but he just rubbed me the wrong way, how he demanded I pay him something. Can't help but feel like he was trying to hustle me.

PLEASE READ:…read more BEWARE if You have REAL GOLD like I DID. I WILL NEVER GO HERE AGAIN even to sell a toaster, THIS IS AN AWFUL PLACE. Well went here a few months ago, brought a bunch of pricey 18K gold rings and the 'heavyset' guy with the glasses and mustache/ beard told me that some of them were FAKE and gold-plated.... NO GUY, NONE of the rings were fake (Look at my checks that Mike's Gold Exchange in Temple, TX gave me for ALL those rings, LOOK.!!!) I went right to Mike's Gold Exchange in Temple, TX and they gave me TWO Checks totaling $1800.00 from their business.!!! (YOU want me to upload a picture of the TWO CHECKS from Mike's in Temple..??) WHAT WERE YOU TALKING ABOUT BIG MAN..????!!! YOU TOLD ME A LIE.!! YOU DON'T Even know what you're doing when testing the GOLD!! Obviously. WHAT WAS BELL PAWN talking about...?????!!!! I WILL NEVER GO TO BELL PAWN & JEWELRY EVER AGAIN. Awful experience and the guy testing the jewelry didn't even know what he was talking about, nor was their lighting in there even good... I WOULD NEVER TRUST BELL PAWN and JEWELRY with any precious metals. I have PROOF of the receipt/ check/ and pictures of all my (REAL Solid 18K gold rings. Some 21K +). NEVER AGAIN!!! AVOID, BEWARE!!! Thanks Mike's Gold Exchange out of Temple, TX for actually being HONEST with me, UNLIKE BELL PAWN and JEWELRY.... I told them how AWFUL it was trying to sell jewelry at BELL PAWN and JEWELRY... Laughable guys.... ..!! F+++++++++++ FAILED GUYS. Cough, Liars!!

Bell Pawn has been an absolute pleasure to work with and always gives a fair offer. They keep…read morethings very professional and understanding. It's hard enough when your in a position requires a loan/sale and the employees at Bell Pawn get it and always make you feel comfortable

Always friendly and they keep it real. This place is not pretentious at all. They are honest, sell…read morequality items and provide good information. I needed a battery replaced and links removed so had a little time to chat while they worked. Great local business that we need to support.

They were attentive and really listened to my concern about my watch. I has been working fine ever…read moresince.