By far the most disappointing credit union I have ever worked with. I chose to make biweekly…read morepayments on my loan with the intention of staying ahead, yet their system shows me as past due. When I called customer service for clarification, I was told there would be a $2 fee just to review my account. I have a loan with another institution where biweekly payments have kept me ahead with no issues. In addition, this credit union does not allow you to make principal-only payments directly online--you must call and speak with an agent, and in many cases they attempt to charge a $15 fee for the transaction. Based on my experience, I would not recommend this credit union.

I have banked here for 15 years. Great staff! All very friendly and helpful!read more