I had the pleasure to meet Alyssa Glasgow ( CPAP/BIPAP Technician) today ( 1/15/26) in my home. Ms. Glasgow arrived on time and immediately laid out the equipment and materials in an orderly manner. Although she was aware that I had used the RESMED machine before, she still explained everything as if I was a brand new customer. The instruction page provided by the company and manufacturer was very detailed but she annotated on it and explained everything. I was really impressed before I was ready to use the machine before bed when I saw the instructions with date reminder added. She was very warm, friendly, considerate and made me feel very comfortable. It is obvious to me that Alyssa Glasgow knows her product very well and enjoys helping her patients remain in compliance. If you have any additonal questions for me, please feel free to contact me at renfroj58@gmail.com. Best Regards, Dr. Jamie Dooley-Renfro read more

Professional, explained all the details of operating equipment, maintenance's required,, ordering supplies , insurance coverage, very clean location, and contact information of any questions or issues with machine or instructions. read more

Sam was very helpful in explaining the instructions for the CPAP machine. She made sure I was very comfortable with operating the CPAP machine. read more

Allyssa is an amazingly patient, client centered worker who has helped me more in one hour visit than all other technicians in the past 8 years of dealing with apnea. She communicates clearly, and I was relieved to find someone to help -- no one in Austin has been able to problem solve so I am glad to find her and her company in Houston -- worth the drive! She and her team beam empathy and seem very caring and high degree of empathy and tremendous knowledge of my former and current devices. Finally after years of trying, I am getting the masks and machine to work for me thanks to her. read more

In the Pasadena,TX, office, I was helped by Allyssa, who was friendly and helpful, and answered all questions, demonstrating a thorough knowledge of my device. She resolved all of my issues quickly and professionally. I am grateful for her help and very satisfied with this company! read more