Explain to me, why we waited thirty minutes after us being told it was a 20 minute wait. Then, we got texted that our table was ready, guess what, our table was not ready. We waited another 10 minutes, still was not ready. We then left read more

Went to Texas Roadhouse tonight for dinner, honestly not expecting much--chain restaurants don't usually blow me away. But tonight? They were absolutely on point. Everything came out hot, fast, and tasting great, exactly how it should be. What really made the night though was our waitress, Andrea. She was completely on her game--friendly, attentive, and made the whole experience even better without hovering. On top of that, the manager was walking around, greeting customers and checking in to make sure everything was running smoothly. That kind of hands-on presence goes a long way. I truly can't say a single bad thing about this visit. From the food to the service to the overall vibe, it was a great experience. Left very happy and will definitely be back. read more

Tonight, I had a wonderful dinner here with my niece and friends, and we were lucky to have Paris as our waitress for the first time. She was absolutely delightful so much so that even the kids said, "Let's leave her a big tip!" The food, as always, was delicious. read more

Personally, I don't understand any of the negative reviews. How can you go wrong with Texas roadhouse. The bread itself I would literally go to this restaurant just for the bread itself. The prices are great. The service is great. It's casual dining. I love it. read more

Perfect meals today. Ava was our server. She was over the top. Best service I've had in years anywhere. read more

Texas Roadhouse - Road Kill. - Steakhouses Near Me - North Smithfield, Rhode Island

The service was great and the food was very good but there was hair in my food and it honestly took a while to come. Other wise this was pretty good I would recommend. read more

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Good food, good service, and good pricing. The only recommendation is to stop serving tap water and serve filtered or bottled water.

we stopped in on Valentine's day at 2pm..it was very busy, but we only had to wait 13 minutes to be seated..service was great..server was happy ..she must've come to our table 6 times to ask if everything was OK...could she get us anything.....my marguerita was very good..we both loved our meals..food was very good....talked to one of the managers to tell her how impressed we were. When the bill came, I was even MORE impressed. It was a very pleasant surprise. We will definitely be back with friends! read more

I mean, it's a chain. It is not fast food, but the vibe does not resonate as fine dining. The front of house is primarily operated by teenagers and young adults. The 'chef' is cooking premade options. Having said that, the overall experience is worth a casual visit. Consistency and above average cleanliness help. Attention to detail is hit or miss. Overall, sure why not. Sit down and relax whilst you are served. Bon appetite! read more

Texas Roadhouse - Portobello Mushroom Chicken - Steakhouses Near Me - North Smithfield, Rhode Island

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Service was horrible! Young lady served drinks and left us sitting and in returning said she was in parking lot talking to dad who dropped off her new plates for her car! No clue on customer service!!! Additionally the young manager came by and did NOTHING! Food was great after sending filet back to cook a bit more! read more

I didn't know it was possible to get a bad meal at TRH. I have been to them all over the country and the meal has always been good service just as good. I went the other day on 1/4/2025 around 7pm and the meal was awful. The service was so bad that I was wondering if I was on a tv game show. The server who was not busy was cleaning tables the whole time. Original order of bread was cold and stale. Asked for more bread 3 times and never got it. Even tho server said it will be out 3 times. This location is not it and Kent Taylor would be pissed at the way the location is ran. read more

Used to love Texas Roadhouse but it has gone down hill. We ordered food for pick up as we have many times in the past. Food was all terrible. Check out a pic of the sliders that weren't edible. Burger isn't even as big as the mini bun hahaha read more

Texas Roadhouse - Steakhouses Near Me - North Smithfield, Rhode Island

Always a good trip to the roadhouse, never a bad meal never a problem. We had gone on Veterans Day and everything went wonderful like always smooth as can be. The staff were really friendly and kind to the veterans especially the ones that I had with me. Our meal was over the top of the better ones I ever had. I truly like this one down in Smithfield. It's a bit easier to get in and get out of. It's not caught in the middle of any mall traffic and stuff like some of other ones I go to. this has been the second time I've gone to this one particular and I really enjoyed my stay there and my food keeper up the good work Smithfield Texas RoadHouse. read more

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Very fair price for the meal. The steak offerings have always been cooked to perfection with never a return. Service is fast and very friendly. Ambiance is loud so feel free to take the kids. The drinks are cheap and taste great and not cheap with the alcohol. read more

The server was not very attentive. Took a while for her to ask for our order and to come around to see if we needed refills on our drinks. When the food finally came out, I ordered the sirloin steak with the grilled shrimp and the shrimp was extremely salty. Our server still didn't come around so I had to ask a different server for a new order of shrimp. The manager brought out a new set of shrimp and even that was just as salty. Who ever is in charge of seasoning has a very heavy hand. In addition, there were 2 other servers who were just as terrible, sitting at a table behind us with their friends instead tending to their tables as well. I'm sure I won't be the only one with a bad review unfortunately.. read more

Meh... Usually pretty good. Tonight not so much. Frozen drink machine was down. Ordered bbq chicken, Caesar side salad and sweet potato. Husband and son ordered chicken critter meals. My chicken was room temperature, sweet potato had marshmallow all over it (I did not order it this way). Chicken critters were hot. Fries, mashed and chili all room temp. The server told manager who brought hot fries and another cup of room temp chili. When I told manager she looked dumbfounded. She took $5 off for the room temp food. Floor was incredibly dirty too. I had a tomatoes and some dirty napkins on floor at our table. I probably won't be back for awhile. Pretty disappointing. read more

We visit the Texas Roadhouse often for various reasons. 1st is the quality of the food, excellent service from the moment you enter the building. We never have had a poor experience at the Roadhouse. We and our family enjoy our visit. Great staff and food is excellent. I would rate the Roadhouse as number one in northen Rhode island. We will visit the Roadhouse this weekend. John R. Dionne, Woonsocket read more

Grilled pork chop is really good. Early dinner is just 12.99. I think it is a very good deal. Our waitress Rebecca is so sweet and always checked on us if we need refiled or anything. read more

It smelt so good outside and I was jonesing some steak. It started off well and like and movie, the plot thickened and ended terribly. I was not a hide behind the yelp review either... It was a Sunday family dinner. Our waitress, Skylar, was very pleasant. Started off with them not having a beer my husband ordered. Not a big deal, he ordered something else. We placed our order and patiently waited. Enjoying our warm rolls and cinnamon butter. The sun is setting and now glaring in my face and my 1 years olds face. After a few minutes we asked Skylar if she could help. she stated that the group of people in the table in front of the window were leaving soon and she didn't want to bother them but as soon as they left she would take care of it. So we sat there like fool struggling to see for another 8 minutes. The people left. Skylar walked up to the table and checked her tip and walked away. REALLY?? Another waitress walked over and handled the simple cord on the curtain to help us and other patrons. Our salads get delivered. I had the same salad as my husband. He got croutons, I did not. I also asked for the egg on the side to give to our 1 year old and that never came. Our meals arrives, the additional server literally tossed the plates on the table making the food shift on the plate! I look at my meal. I look at the photo on the menu. I ordered a combo meal to share with my one year old son. The bbq chicken was absolutely drowning in sauce. In the picture it was lightly sauced. I ordered it specifically for my son to eat and this allows for an absolute mess! My steak- overcooked. It was chewy and lacked flavor. Oh and where's my side of veggies? Never arrived. My husbands food was fine. My daughters meal was overcooked steak as well. I had to ask Skylar for my side of veggies. They arrived a few minutes later and the carrots were barely cooked. While we sat eating, the same server who threw our food pelted my husband with a bucket in his knee and just kept walking! That was it. I had to say something to Skylar. She really didn't have anything to say but sorry. Poor timing then occurred which lead to a realization that the customer service at this restaurant is a negative 5 in Yelp reviews. I had to change my son which kept us in the restaurant for a few more minutes. When I returned to the table Skylar approached us again. she said sorry again and I said I don't really understand when someone complains usually they tell their manager don't they want to hear how our experience was? She stated the restaurant was short staffed and she was busy bussing tables. My husband inquired who the manager was making sure it wasn't the knee hitter. Skylar assured us she would relay the information to the manager. I don't believe that. As we walked out the door we were able to see the manager goofing off at the hostess station with other staff. Our dinner was $100 and it was not worth it. read more

Texas Roadhouse - See the picture of the steak/ chicken combo? Reality vs advertising difference - Steakhouses Near Me - North Smithfield, Rhode Island

A-OK - it's a Texas Roadhouse, not fine dining. I like them because I have food allergies and need to get clarification on ingredients, etc, to order. They were able to make me special rolls without the butter on top and cook my food on foil vs the grill. The service was super slow and they definitely lost our order. Our server was very nice and polite though. Luckily we had Disney+ to distract our toddler - they charge for the tablet games on the table. We also had free peanuts which were fine for bagged peanuts, Our food came out a little overdone and we were just tired by the time we left. The couple next to us was seated, ate, and the table turned over by the time we left. read more

I went in with a few of my buddy I ordered a half rack of rids the first time they came out cold and i send them back to get fix the second time it came back out they were cool again and i was already kinda of getting annoyed and i wanted them to get remade and they did when i got my food for the third time it came back out cool again never will be going back to this place. read more

1st they cant cook a steak i ask for well done and they give me medium rare 2nd they forgot ribs 3rd sides are not there 4th mac n cheese had no cheese sauce 5th no salad one main salad and one side in totally 50 worth of food they forgot read more

Best food around and great portion sizes priced right, very friendly staff great experience i will be back and I highly recommend,

Well, what can I say? I was on the telephone for about an hour and a half. Midway through the conversation, I decided to get a big steak. Stopped in around 947pm and a young lady walked me to my table. The restaurant closes at 10pm, and you could tell the waiters didn't like that I was there just before closing. The actual waiter mentioned something about time and even walked over to the front entrance computer to check the time. It was embarrassing. Made me feel like I was there for free food. Either way, I shrugged it off and was seated. On the phone all the while, the waiter (he didn't introduce himself) asked what I was having. My ticket was on the table and he asked me to choose sides. I told him I didn't have my glasses and asked if he could just read them off. He said he could but condescendingly reminded me that I needed to hurry because they were closing, and they may not take my order. Ultimately, I ordered Broccoli and Sweet Potato. He later interrupted and said they didn't have Sweet Potato. I asked for a baked potato. Just as he pivoted to leave, he said a young lady reminded him that there was no baked potato either. Frustrated, I said, "sir can you just tell me what you DO have? You said I needed to order." He offered mashed potatoes. I said, "how do you know that chick wasn't just ear-hustling? You could very well have baked potato." I settled for salad and broccoli. The gentleman left the table and another very sloppily-dressed guy came to the table. Here wasn't wearing anything that would say he's the manager. No logo on his clothing anywhere. The guy asked, "did you call one of our fucking workers a bitch?" I thought I was hearing things wrong and asked him to repeat what he asked. "did you call one of our fucking workers a bitch", he asked again. I let him know that I had a witness on the phone and that I said, "the chick was ear-hustling." He responded, "three fucking people heard you say it, and I believe them, so we're not serving you and I'm going to ask you to leave." He then walked away. I complied and while I gathered my things, I asked for his name and his card. He gave me his name and card then asked me for my name. I told him I wasn't a customer so he didn't need my name. His response, " No problem. I don't need your name. Just get out." My business acquaintance on the phone couldn't believe what she heard. She said she caught it on her audio recorder. I have been a customer of Texas Roadhouse for years and I have the text message and email VIP with them. In the spirit of what's going on in our country, there is absolutely NO WAY I could ever spend money with Texas Roadhouse. They need to train their employees to understand how NOT to try and provoke their customers or to make assumptions. His name is Jeremy Roberts and he makes Texas Roadhouse look like Texas Roadkill. If you EVER see me there, I'm holding them for the police. No way. read more

Fist time, I went with my family from Georgia and Jersey. We had a blast. Food and Service was Great!!! Definitely will be back!

Fantastic food, wait time n service! Can't ask for better take out! The price can't be beat either!!! Fast delicious take out every time... I highly recommend them!!! read more

Curbside to go- great service. Food was ready very quickly. The way that the advertisement for their family pack is written gives a strong implication that the sides will feed your whole family. This is not the case. These are very small sides- one per person at maximum. I had to make 3 additional sides to feed a family of 4, two of which are on a diet with restricted portions. The mashed potatoes fit onto two tablespoons, for frame of reference. The price seems awesome. Would've totally been worth the value if the sides fed the family and I didn't have to do extra work when I got home. Overall the food was good. Lots of protein which is what earned the stars of my rating. At most, this could feed two people and they'd have leftover beef tips. read more

Texas Roadhouse - Steakhouses Near Me - North Smithfield, Rhode Island

We went to the Texas Roadhouse in North Smithfield and had a very enjoyable meal. The service was the best. Server returned many times to make sure all was good. Steak was cooked perfectly and the salmon was seasoned for a great taste. Delicious rolls and fresh salad. Liked how there are booths as was crowded. Good food for reasonable price and good service staff. Will return. read more

Bad costumer service, i felt like I was being discriminated, I do not recommend this restaurant, I called hours in advance for a birthday party and they didn't had anything ready. read more

I went during winter break which is a busy period for any business, I knew that going in. We sat down and got our appetizer came out pretty quicklyChili but ended up waiting a little over an hour for our entrees. Again, we understood and no issues because of how busy it was. Both managers came over and apologized/thanked us for waiting which we were happy to do. Nothing wrong with our visit. Fast forward 2 days later and both my boyfriend and I had food poisoning from the chili, it's the only thing we both ate. read more

We generally enjoy going there on the fly and there are many things we like. However, the biggest disssapointment is their tough and chewy steaks, particularly their sirloin steaks with (zero) marbling. I've been in this business for years and you are being served a mid grade (standard rating) cut based on federal quality standards. The minimum they should serve is a lower choice grade for their market segment. They can afford this because their steaks are over priced. They should pay up to a dollar more for steaks so they can put some teeth into their steak program with a little more bag aging. Bright red meat is not a sign of quality read more

Had a COVID19 challenged experience last night and Meg did her best and overcame some of the kitchen mixups; including overcooked steaks and prime rib; Baked potatos without butter. Yet the rest of and the sides made up for this and were fresh. Seating was not convenient either as we could not be seated together or even sit next to one another. Our server Meg was very attentive to our group of 10... and this review was no reflection on her at all. read more

I went Monday evening with my disabled father, husband and daughter for dinner.Tanya our server greeted us asked her how was the day "living the dream" she said which is not a good start. Food was Ok she blamed kitchen for not having extra dressing on side . We had the meal was was ready to leave I told my husband to handle the tip she said " Tip Me Well" which was very rude . We therefore left her. 20.00 tip on 94 dollar bill which is over 20%. We left she then followed us into the parking lot stating she need the slip because she needed to enter it into computer for bill. The bill was charged already so it was not about that it was about her TIP. I don't know what happened to her copy but we proceeded to come back in how embarrassing and filled out my other copy leaving her less of a tip .J just feel she should not have followed us into parking lot and we will not return to this location. That was very unprofessional and I should have left nothing when we came In. read more

Always a great steak and fantastic customer service. While the place is on the loud side, the food makes it worth it.

Service was horrible, ordered food, steak was not what was ordered, took 22 minutes to get the steak, we had already finished everything, just asked for check and then steak came out. Paloma the front manager was very unprofessional, food was below average this evening. read more

This is the second TRH we've been to in the area, and like the other one, this doesn't disappoints. Very friendly and helpful staff, fresh food and promptly serve, and of course, the steaks were cooked as requested. Had to take a star away because the men's room could of used a little attention. Of all the chain steakhouses, Texas Roadhouses so far are the superior of them all. read more

(Update from my last post) Yayyy. I forgot to say this when I got them but I got my 6 rolls!!! Thank you!!! read more

Horrible service Waited 10 min for a drink while rest of table got theirs. Waitress no where to be found. Food came out cold

Mask shamers and discrimination made us wait outside removed our reservation and then wouldn't seat us the manger who wore her mask incorrectly was quite comical trying to enforce this mandate read more

I was at Texas Roadhouse tonight and had a great meal and great service. The reason for the 1 star is the manager. I overheard her talking loud to a new waitress make a mistake. She said if she messes up again she would be fired. Who says that to a 18-19 yr old waitress that's brand new? I later found out that the managers name is Stephanie. I talked to a few other employees at the restaurant on my way out and said she was not a nice person. I can see why every time I go there we have a different waitress. I think it's time that the G.M. should look at this. I'm not going back for a while. Not sure why this bothered me. read more