First visit to Abilene Audiology was excellent. Everyone…read morewas very friendly and helpful Dr May provided exceptional care explained everything very clearly. I heartily recommend them to anyone

Super sweet staff! They're really good at getting you scheduled as soon as possible and working…read morewith you. Prices aren't bad they do a great job at what they do!

I travel for work throughout the United States. The lifestyle presents challenges when seeking…read moremedical attention. I was fortunate enough to have Dr. Key fix my problem on the same day. The office staff was professional and accommodating. I'm really blessed to have found such a great dentist. Thank you!!

The nurse named Hope was so rude and made fun of me when i asked them that i wanted something done…read moreand was crying she made fun of the way i was crying and was overall really rude to me.

Dr. Hamlett is one of the best physicians I have ever seen and been taken care of. She goes beyond…read morethe physical issues and expresses true compassion and empathy. I am grateful for her taking care of me. Thank you. Outstanding front desk October 24, 2025

If you are ever in need of a MRI this is the place to go. I'm not exactly sure how it works with or…read morewithout insurance or being a self pay, but with my insurance I only had to pay 100$. The best part is they got me in the same day they got the order from my doctor and my pre authorization from the insurance! Oh yeah did I mention they are even open on weekends and evenings???? I didn't have a stat on my MRI, but I left with the disc and they had my full radiology report the next afternoon. AMAZING!!!! I was so frustrated with the hospital here, because I went to the ER in severe pain and all I got was a pain shot. No X-rays, no scans, nothing to explain the excruciating pain I was in because they had deemed me a "non emergency". Well, turns out I have multiple bulging discs and a bone spur. Thank you medical diagnostics for getting me seen so I could get into my spine doctor the next day.

Abilene has 2 options to get an MRI. You can go to the hospital, or to MDI. With my insurance, MDI…read morewas cheaper. Now, I was surprised when my MRI appointment was 8pm! What? Yep, they are so busy they stay open that late. And there were people after me! Medical paperwork has gone crazy, and this place is no different. I made an appointment, took the paperwork home, and went back the next day. After a 30 minute wait, it only took about 20 minutes, so no complaints there. The staff was friendly and professional. Will I be back? Hope not!

As my mother had her cataracts removed, I was allowed to watch outside the viewing area. No…read moreproblems. My son chose to have refractive surgery to correct his extreme nearsightedness (replacing his lenses with a man-made lense). I wasn't thrilled, as this is a one-time only surgery and cannot be tweaked later. He still has some astigmatism that could be corrected with glasses. Night vision blurriness (common with contact lense wearers, as the pupil expands farther than the contact area). He said he would still make the same choice, given the confidence with his new vision. I again was allowed to watch through the windows and close up video on tv screens. Growing up, my whole family had 20/15 vision, while I needed glasses in first grade. I can still recall the sensation of being able to see the individual leaves on the trees after getting new glasses. I'm considering getting the same surgery as my son.

I am writing to formally address the unacceptable conduct we experienced during a recent…read moreinteraction with your office management at Abilene Eye Institute. My daughter contacted your practice to express valid concerns regarding unprofessional behavior, specifically relating to groundless accusations of theft directed at us by your staff. Instead of addressing these serious allegations in a professional manner, the office manager chose to escalate the situation significantly. During this conversation, the manager made a highly inappropriate and discriminatory remark regarding my daughter's son being half-black. Bringing a child's race into a professional dispute is not only irrelevant but deeply offensive and speaks to a severe lack of character and leadership within your management team. This experience has left us feeling targeted, disrespected, and completely unwelcome at your practice. I believe it is vital for patients to feel safe and treated with dignity, and based on this interaction, that standard is clearly not being met. I hope this serves as documentation of the hostile environment being fostered by your current management staff.

I had my Annual Medicare Wellness visit this morning. Dr. Duke dropped in and visited with us for…read morea few minutes. I never feel like just a number with them. It seems obvious that they genuinely care about their patients. This is a practice that I highly recommend.

I have been a patient for a few years and I always enjoy my visit. Very friendly staff. The care I…read morereceive is spot on

I called to get an appointment to see my orthopedic doctor after a skiing accident (he had told me…read morethat I could go to the clinic if I needed to be seen on short notice). I was told that I needed a referral and I told the receptionist that I was already a patient there and had Medicare. So, I called my pcp and asked to get a referral. Since no Dr office ever calls back, I called Bone and Joint back and was told by the nurse that I could have an appointment in a week. Nevermind! I went to Vital Care and got help with my skiing injury!!

Y'all this place has such an amazing staff. They are always friendly and efficient. My kid broke…read morea bone, it healed and they promptly broke another bone. We had several months worth of regular visits. I'd recommend this place to anyone.

I went in and tried to get a cleaning. Now, the background is that I had heart surgery a couple…read moreyears ago and have to take antibiotics before the appointment. No big deal. But they called to reschedule the appointment for the following Monday. I asked if they got clearance and the scheduler said yes. They also sent me a text an hour before reminding me I had an appointment. It took me an hour to get there and when I show up, they said we tried to call you to say your appointment is cancelled because we didn't get clearance. Then why did you set the appointment?! Why did you send the text!? Why are you so incompetent?! I'd stay away from here if I were you!

I had my first dental appointment with Abilene Dental the other day. I am not a big fan of going to…read morethe dentist office in general and I have been very careful to investigate the dentist that I am going to visit. I haven't had to look for a new dentist in quite a while as I was with my last one for many years. I was greeted promptly and I was taken back to my room right on schedule. I was met by Clay, the oral hygienist, and I immediately knew that we would be getting along great. Her personality was awesome. This was an initial new patient visit so there were many x-rays and photos that were needed to be taken. During this initial period Clay would explain everything that she was doing in detail. She kept it interesting. Once she got to the actual teeth cleaning she was very gentle and I never felt uncomfortable. Everything went great. Once complete I met with another employee who was in charge of the exit process and she was extremely nice. Looks like I made a great choice.