We are quite grateful and pleased with the attention and kindness our parents received recently…read morefrom Home Care Assistance. Their employees were genuinely concerned for our folk's well being. This included conscientiously matching recipes with the low potassium diet needed by them. The meals they prepared were consistently tasty and nutritious. We also liked the way they organized our kitchen and refrigerator. They approach client care very pro-actively. Home Care Assistance will be at the top of the list for calls we make once our folks return to their Vermont summer residence.

I went to the emergency room at the Elizabethtown Community Hospital in Elizabethtown, NY on…read moreFriday, June 30, 2023, complaining of intense pain in my back. I was quickly taken to a room, then left alone for several minutes. A nurse came in to insert an IV, but I told her I have a history of being difficult to stick, so asked her to please put the IV in my hand. She immediately left and brought in another nurse, who listened to my concerns, but told me she had to try my arm first. After three unsuccessful attempts, and numerous complaints by me, my husband, and my mother, she brought in a paramedic, who was apparently the only other person capable of inserting an IV. When he came in, my husband calmly requested that he try it in my hand, making it clear that we know from past experience that is the only way to successfully put an IV in me. The paramedic immediately stood up and berated my husband. He immediately turned defensive and escalated the situation in an inexplicable way. The paramedic yelled at my husband, stating 'DO NOT TELL ME HOW TO DO MY JOB. I HAVE 30 YEARS OF EXPERIENCE, AND I WILL NOT LISTEN TO YOU TELL ME HOW TO DO MY JOB.' To which my husband calmly said "I'm not telling you how to do your job, I'm telling you about my wife.' The paramedic yelled and said 'DO YOU WANT ME TO GET THE DOCTOR?' To which we obviously said yes. Instead of the doctor, another nurse came in and told us they have to use a tourniquet, to which we told her we know that and that's not what our complaint was. So, the paramedic came back in and tried again to stick me in the arm. It didn't work (as we knew it wouldn't). We told him to leave and he sent the other nurse back in. She was much kinder, but still attempted 4 more sticks before simply trying my hand. She gave up on the IV and just drew blood from my hand (which was a success, as we knew it would be). The doctor had come in previously and examined me for 1 minute, barely listening to anything I said. I went back for a CAT scan, then was brought back to the room and ignored for a while, as I'm writhing in agony. The doctor then came back in and said 'You have a kidney stone. It should pass on its own.' and started to walk back out without giving any more details. We practically had to stop her from walking away so we could ask questions. She told me the size of the stone and that I won't feel it pass. I asked for pain meds as I was in excruciating pain. She immediately responded with 'I don't prescribe opiods. Take ibuprofen.' I didn't ask for opiods, I asked for pain meds; there has to be something inbetween. So I asked how much ibuprofen to take and she said "I don't know, 400 mg. Whatever the normal dosage is. Just make sure you eat when you take it." Then she left. No empathy, no kindness, nothing. Also, as a side note, I asked for water when I walked in as I was quite thirsty; they said no one had the authority to give me water. I finally got some after asking 3 more times, at which point they were surprised no one had given me any yet. I am from out of state, so I spent the next day driving the 16 hours home, crying the entire way due to pain. I went to an urgent care in my home state yesterday and they were absolutely shocked at how I had been treated. They said it's standard protocol to give a toradol shot for the pain, a prescription for toradol, and a prescription for flomax to actually help pass the stone. They also were able to access my scan results from NY and told me I actually have two kidney stones and an inflamed kidney. I was only told about the one stone in Elizabethtown (they didn't say anything about the inflammation). The doctor in my home state was able to carefully walk me through my scan results, answer all questions, and told me I will indeed feel the stone passing. I am beyond disappointed in the treatment I received. I was not treated in a humane way and am traumatized from my experience of being stabbed 7 times to get an IV (I recognize I am absolutely a hard stick, but it's never taken more than 3 times, and it turns out the IV wasn't even necessary anyways). I honestly doubt the medical expertise of the doctor who treated me and would like to ensure no one else is ever treated that way. The doctor told me that was their third kidney stone patient of the day; I pity those poor souls who don't have access to a real, empathetic doctor who actually treats ailments in the commonly accepted manner. Between the aggressive paramedic and uncaring doctor, this was the most absurd experience I've ever had.

I challenge you to find a more dedicated team of caring, exceptional, devoted & professional…read moreindividuals that join together, 24/7 to make this fine institution what it is. The community would truly be lost without Elizabethtown Community Hospital. The hospital's most precious resource, what keeps it what it is, is the people that stand behind its name.

I was in rehab for nine weeks. The first week was rough because of my broken knee. The staff was…read moregreat. I met wonderful nurses and LNAs from the U S and parts of Africa and the Caribbean. Most of them are traveling nurses and care assistants. It's not easy working 8 , 12 or 16 hour day. They work so hard to take care of their patients then they come back and do it all over again. The PT and OT staff are really good in understanding your needs for success in rehabilitation. Love , hugs, and a grateful heart to all who work at Burlington Health and Rehabilitation.

I am a hospice RN. I had a patient at this facility who had bone cancer, which is extremely…read morepainful. Had to move the patient out of the facility on an emergency basis because they stole all of her morphine 3 times in 3 days. Yeah, she could not get any pain relief from bone cancer pain because the nurses kept stealing it. The nurses are also well known for drinking on the job so heavily that they pass out in the parking lot.

Fanny Allen over all was a pretty good visit. I had to visit for some x-rays on my kidneys. Damn…read morethem stones! Check in was quick. All they needed was my date of birth and name. Then I had to go wait in a waiting room. But I came a little bit early. Within 10-15 minutes they grabbed me and sent me on my way! I then had to change and get ready for the x-rays. After changing they took me into the room and lay me on a table. The team of nurse's and staff all where very respectful and answered all of my questions! Afterwards they send them on over to Urology! The x-rays seemed to have come out good. I ended up with a pretty big kidney stone! Now all we have to do is remove it! Looking forward to that. Over all the visit was quick and painless. What more can I ask for in a doctors office? Zero pain! Yes please!

Difficult to convey how much I appreciated the kind care I received at Fanny Allen Rehab during my…read more3 week stay. I am so glad that I spent time with these caring professionals as I learned how to walk and function at home again. I will be forever grateful.

My father resided at Maple Ridge Memory Care for three months. In that time he lost 12 pounds, his…read moreteeth began to show decay and he went a total of three weeks with only the clothing on his back as they lost the rest of his clothing. They routinely forgot to feed him or fed him with food in closed containers without silverware or food cut so he could eat it. He went over one month without an attempt at a shower, teeth brushed, bed changed and his room cleaned. There was regularly feces and vomit on his walls and floor. He was forced to use a towel when toileting as they did not keep his bathroom stocked with toilet paper. Despite significant feedback to every staff that would listen these significant concerns remained. Maple Ridge robbed my father of his dignity. Do not send a loved one to this terrible place. The head nurse, Heather Lambert informed me she "shoves" his medical record into a drawer with everyone else's and never looks at them. The documentation showed significant neglect and showed he did not receive basic care.

Happened upon the negative review from John...2018. My Mom has been at Maple Ridge since shortly…read moreafter opening as Spring Village in 2016. There were hiccups at first as with any start up. Since then the ownership has changed...therefore the name change. I can only say (as an RN) that I am consistently impressed with the level of care and the genuine CARING of the staff. You would be hard pressed to find a better facility for your loved one.

For the past five years I have been coming here every other week for cancer treatment. Everyone who…read moreworks here has been kind, caring and totally professional. I would not choose to go anywhere else for my treatment.

Brooke has been reading my Chinese Astrology for years now and I must admit she has been spot on…read morefor every single reading! In the beginning, I was a bit skeptical... (what can I say I am a snake ;) Now, I treat myself to one of her readings every year for my birthday. Each year when we talk, I tell her that seriously everything she mentioned in our previous readings did come to fruition. If you are searching to optimize your career, health, relationships...Look no further Brooke is the one! Thank you Brooke for sharing your wisdom and insight. I appreciate you!

It's almost impossible to write just one paragraph about Brooke's educated healing talents. I…read moreworked with her for approx one year and was amazed at the vast knowledge, skill and heart she gave to me and my problem. It was an oasis of relief to be in her presence. She took care of me with such a kind and educated approach. It was a wonderful, rich experience.