I'll start with saying Jennifer is highly recommended and sought after. She is extremely talented, courteous, and she has a great shop offering several lines of service. I allowed her to do completely what she suggested and thought she should do for my eyebrows. I was comforted by knowing they would shrink 30%. I think I should have been concerned when she didn't ask to see a picture of me when I felt the most confident and beautiful, or ask for my input other than color on my brows. I ended up with brows with a shape that isn't appropriate for my face, and she went outside my brow line at the ends. Know that you can't tell what they will look like because you have all these black lines across your brow bone and forehead. Now I have splotchy brows (because of "the type" of "skin" I have), and I just wish they would entirely fade. Not sure if I should have them lasered (I've seen that this often leaves red marks you have to conceal anyway), or seek out repair at another shop. I was in for a different service and I told her I didn't like them. Jennifer said that no one had ever told her that before. And she didn't offer to fix, or try to schedule me to try to make me happy. I honestly think this was intentional. And I know that sounds ludicrous. I only wrote this review to say you should go in aware that you will have to assert yourself. I think she doesn't understand that some of us stupidly trust implicitly someone who is a professional at permanently marring one's face.. read more