I'm in san diego,ca and send flowers to grandma have used them multiple times and granny says they call first which helps cuz she is in her 90's so takes a minute to get to the door and she is just over the top with praises and they are so helpful with me because I'm not much help when it comes to flowers and design. will never go anywhere else. thanks read more

I went in to pick up a silk piece for the cemetery that I had ordered previously. It had to be made on a saddle, which is a piece of metal designed to clip on a headstone. The arrangement was made the wrong way, with the flowers facing the clips instead of running parallel to them. They made the same mistake last year, corrected it, and apologized, even admitting their mistake. This year, I sent a picture of how the arrangement should be oriented, but it was still made wrong. The difference is that this year, the arranger remarked that I was the only person she ever had trouble with. When I asked her if she saw the way it needed to be made from the picture I sent. She said yes and no. ???????? I explained what I wanted when I ordered. I told them about last year's mistake and sent a picture. what more can I do?? Here's an idea: I won't gI've them any more trouble because I just won't go back. read more

Accepted payment and didn't reach out about the order. My wife didn't receive the order and noone was available to take the call, waiting for a refund. I would go elsewhere, highly unprofesional/unrelieable. read more

Placed an order for the second time in a couple months recently for my wife's birthday. Called the day before and no problem. Friendly, helpful service on the phone. Beautiful bouquet was delivered to her work and she loved it (and so did her friends!). Previous order was for our anniversary and again, beautiful large bouquet delivered as requested. Those flowers lasted for WEEKS!! We were surprised and pleased and had never seen cut flowers last so long. Highly recommend this business. Thanks!! read more

They accepted my order online only to call me the day of the funeral at 10am telling me they couldn't make it deliver my arrangement. Change your website then because you accepted my order and I drove in from buffalo for a funeral. I don't have time THE DAY OF to find another florist. Told all my family in butler about it and they agreed the staff has gone way downhill in recent years. read more

I send my sister flowers occasionally just to make her day a happy one. She has been very happy with every arrangement she has received. I'm in Florida and I was sending them from an internet site. My sister informed me that Bortmas was the best in Butler. I did a search and now I order them directly. Thank you Bortmas for brightening my sister's day! Marcia P read more

The lady who answered the phone at Bortmas was very helpful ordering a boutique for a funeral. The final results were beautiful with great colors. read more

Flowers were fresh and lovely and arrived at correct time and place. They provided excellent customer service for special requests.

I called Bortmas on Monday, 9/27/21 to see when I had to have a order in for a corsage I needed for 10/9/21. I was told to stop in by Saturday 10/2 to order and that Saturday would be the last day to order. I went in on Saturday 10/2 to order and was told that it was too late to order. They said they stopped orders on Monday or Tuesday of this week. I called on Monday. I explained that I was told Saturday 10/2 would be the last day to order. She said that she did not know who there would of said that. I was so upset because I planned ahead and called, and when I got there was told something completely different. Luckily I was able to find a place that was very accommodating and helpful and took my order with no problem. Bortmas will no longer be a florist I choose to do business with. Im read more

Such great customer service and the flowers are stunning! My mother loved her arrangement. Thank you.

I'm not sure how this florist has all these good reviews. My husband ordered me flowers for my birthday from this florist first off they would not deliver to my house so he had to get them delivered to his work and then bring them home. What kind of a florist doesn't deliver to someone's house that should have been the red flag. Then they cost $80. Way too much and not worth $80 at all maybe worth 20 bucks . Completely overpriced flowers and they can't even deliver them. Never coming back read more

I've ordered flowers from Bortmas several times for my family & friends back home in the Butler Area. Everytime I've ordered from them, they've been really great, super friendly and very helpful. They offer billing for phone orders which is very nice for folks like me who order from out of town. They used to be my back-up plan when the Bloomery was in business, but now that the Bloomery is no longer a retail florist, Bortmas is the place. read more

This is the highest quality florist I've found in Butler and I've used them all. The entire staff is friendly and Ed the owner is an artist with fantastic taste. Every basket we give him is exceptional and tasteful. He makes me and my family look good every time. He delivers flowers once a week to the love of my life and every week is creative and festive and seasonally perfect. I am just a customer but I'm an old guy and I've been around people and businesses built on quality and customer service. Ed's business, Bortmas- Butler florist has gained and kept my respect and earned my undying loyalty. You have to try them to appreciate how wonderfully different they are. read more

Bortmas is by and far the greatest florist in Butler! Their shop is super cute offering both fresh and silk flowers plus a cute selection of seasonal gifts. They are reasonably priced and help make your ideas come to life. I've used them for induction ceremonies for our local community college honor society, administrative professionals day, graduations and a bridal shower. Never once have I been disappointed with their talent. read more

We ordered a holiday arrangement for my in-laws for Christmas since we couldn't travel to be with them this year. I chose the deal of the day. They said it was gorgeous and thought we must have spent a fortune! read more

After my family and I being customers of Bortmas for decades I will no longer patronize this business. I spoke to the owner regarding what I viewed as a significant error. He didn't reflect concern and didn't understand my expression of mine. Next time my family and I will be ordering from "All About Reclaimed". Sad to say I'm very disappointed in this business. read more

Called for Mother's Day flowers, A very pleasant and happy person answered the phone, wonderful experience, highly recommend doing business with Bortmas read more

Sent a gorgeous sympathy bouquet same-day. Quality matched the photos. Will order from here again!

I love Bortmas. I stopped by a couple weeks ago and the store is full of Springtime. Their designers are top notch. They have a nice sense of style and design. They are also up with the trends and what's hot. Nothing stuffy here. They have great gift ideas and I've picked up some nice last minute gifts here. Get a couple fresh cut flowers. I picked up some stems for $10.00 and they filled my home with beauty for more than a week. It's a really great store. read more

This is a good florist. Any time I order flowers here for my friends or family, I can be sure that they are something that I am proud to give. They are always very fresh and the arrangements are well designed. read more

Throughout the past, I have given This shop several orders from my home in Florida and have been Satisfied, that stopped on Tuesday the 17th of December, I called as usual, the Woman I usually talk to was not in and after Repeatedly Asking I was told she would be in the following Friday, The Lady then asked if she could help, I told her I wanted flowers to be Delivered to St. Paul's Mausoleum in which they have Delivered there many times, She started asking me Questions about the Delivery, I told her that she should have ALL THE INFO inc my Charge card info in my Customer File, She became very Agitated and Dismissive, I told her that I would call back on Friday and Hopefully talk to my regular contact. SORRY TO SAY, I was told they were Not Taking Anymore orders for Christmas, I did mention to her that I called the past Tuesday!! She did not offer to find or help me find another Florist to fill my order. Thankfully, I did find another Florist who CHEERFULLY And Gladly filled my Order. My Wife Flowers are being delivered today 12/20. I will never use Bortmas The Butler Florist Again. John D read more

I use Bortmas for all of my flower needs! I call them from Afghanistan or wherever I may be and they take care of my every need. Their service is professional and personalized in every aspect. Most of all they are a locally owned business that is active in their community! I will use them as long as they are in the florist business! Robert Spencer, Butler Pa read more